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Delivery Driver(04460) Carolina Beach, NC

Job Description

Delivery Expert (Driver) Position Description

Department: Store Operations

Job Title: Delivery Expert

FLSA Classification: Non-Exempt

Reports To: General Manager

Regional Operations Manager – secondary report

Direct Reports: N/A

Indirect Reports: N/A

Our Delivery Expert Team Members know their stuff and know how to have a good time. Each store has its own personality, and we reward outstanding, safe and fast deliveries. You'll love the buzz of friendly competition. Delivery Experts are on the road but get to mix it up in-store, chipping in and having fun with the rest of the Team.

Many Team Members began their careers as Delivery Experts and today are successful Domino's franchise owners. From drivers to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. There is no place for average at Domino’s; go somewhere else to be average.

Delivery Expert - Driver responsibilities:

· Delivering pizza, sides and other menus items to our customers

· Project a positive image to the customer

· Drive safely and courteously, obeying all traffic laws

· Know the store’s delivery area

· Ability to read area map(s)

· Taking orders over phone and in person

· Greeting customers within 10 seconds

· Building relationships with customers

· Effective cash handling, cash drops and reconciliation

· Accurate tip reporting

· Contributing to make line and orders: making pizzas, preparing dough and preparing/re-stocking toppings

· Assisting with keeping the store clean and stocked

· Delivering leaflets and door hangers as required

If you've got your eye on developing a rewarding Domino's career, or you're just looking to earn some extra dollars in your spare time – there's something for everyone in-store.

 

Perks of the job:

 

From the first slice of pizza to the last customer you serve, we know how important it is to provide the best training and support. Our people are the reason we're successful today, and why we'll continue to be successful in the future. So it makes sense for us to help you become your very best.

Domino's Delivery Experts enjoy:

· Hourly rates, + tips and mileage reimbursement

· Flexible hours and greater variety

· Smaller teams, make friends easier

· Fast career progression

· Training opportunities & rewards

Minimum requirements and expectations:

A job with us means you get to be yourself, work hard, have fun, and learn heaps of new skills along the way. How far you go is up to you. What you will need:

· An EXCEPTIONAL and POSITIVE attitude

· Must be 18 years of age or older

· Must hold a valid driver’s license and provide proof of liability insurance

· Must have clean, unrestricted driving record

· Must have clean, reliable and safe vehicle

· Ability to add, subtract, multiply, and divide accurately and quickly

· Must be able to make correct monetary change

· Verbal, writing, and telephone skills to take and process orders

· Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed

· Ability to use Domino’s specific equipment issued (car toppers, hot bags, jackets) – display, return and properly store at the end of each scheduled shift

· Ability to enter orders using a computer keyboard or touch screen

· Ability to comprehend written instructions

· Ability to communicate verbally with customers and Team Members to process orders both over the phone and in person

· Talking and hearing on telephone

· Near and mid-range vision for most in-store tasks

· Mid-range and distant vision for delivery tasks

· Ability to differentiate between hot and cold surfaces

· Ability to stand, walk and drive throughout the course of scheduled work, for long periods of time: Most tasks are performed from a standing position.

Work conditions and requirements may include:

· Varying and sometimes adverse weather outside, on the road, as deliveries are made

· Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks. In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas

· Sudden changes in temperature in work area and while outside

· Fumes from food odors

· Exposure to cornmeal dust.

· Cramped quarters including walk-in cooler

· Hot surfaces/tools from oven up to 500 degrees or higher

· Sharp edges and moving mechanical parts

· Bulk product deliveries are made twice a week or more and are unloaded by the Team Member using a hand truck.

· Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'.

· Cases are usually lifted from floor and stacked onto shelves up to 72" high.

· Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves

· Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store

· Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray

· Team Members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls and perform basic maintenance.

· To move trays which are placed on dollies. A stack of trays on a dolly is approximately 24" - 30" and requires a force of up to 7.5 pounds to push.

· Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day.

· Forward bending is also present at the front counter and when stocking ingredients. Performed occasionally to stock shelves and to clean low areas.

· Reaching is performed continuously; up, down and forward.

· Eye-hand coordination is essential. Use of hands is continuous during the day.

Yellow Hammer Pizza of MD, LLC TA Domino’s Pizza ® is an Equal Opportunity Employer.

Additional Information

All your information will be kept confidential according to EEO guidelines.

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Average salary estimate

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What You Should Know About Delivery Driver(04460) Carolina Beach, NC, Domino's

Are you ready to hit the road and make someone's day with delicious pizza? Join us as a Delivery Driver at Domino's in Carolina Beach, NC! As a Delivery Expert, you’ll have the chance to engage with customers on the go, delivering their favorite meals while having a blast with your teammates. We’re not just looking for any driver; we want energetic individuals who have a knack for providing exceptional customer service and know how to drive safely and efficiently. You’ll become a familiar face in our community, building lasting relationships and ensuring our customers receive their orders promptly. Plus, there’s no shortage of opportunities for advancement here—many of our drivers have progressed to management roles or even become franchise owners! Whether you're looking for a full-time career or just some extra cash, this role offers various flexible hours. With competitive hourly rates, tips, and mileage reimbursement, you’re set to earn while you enjoy a fun and dynamic work environment. Join us today and discover that at Domino's, it’s not just delivery; it’s a career path where hard work, positivity, and a love for pizza lead you to success. Explore our team and find out how you can turn a job into a rewarding journey!

Frequently Asked Questions (FAQs) for Delivery Driver(04460) Carolina Beach, NC Role at Domino's
What are the responsibilities of a Delivery Driver at Domino's in Carolina Beach, NC?

As a Delivery Driver at Domino's in Carolina Beach, NC, your primary responsibilities include delivering pizzas and other menu items to customers, maintaining a positive image while engaging with them, and driving safely following all traffic laws. You will also take orders in person and over the phone, handle cash effectively, and contribute to store cleanliness. Building relationships with customers is a key part of the role, making it essential to project a friendly attitude during every delivery.

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What qualifications do I need to become a Delivery Driver at Domino's in Carolina Beach, NC?

To qualify for the Delivery Driver position at Domino's in Carolina Beach, NC, you need to be at least 18 years old and possess a valid driver’s license along with proof of liability insurance. A clean driving record and a reliable vehicle are essential. Additionally, you should have basic math skills for handling payments and effective verbal and written communication skills to take and process customer orders.

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What perks can Delivery Drivers expect at Domino's in Carolina Beach, NC?

Delivery Drivers at Domino's in Carolina Beach, NC, enjoy numerous perks including a competitive hourly wage complemented by tips and mileage reimbursement. The job offers flexible hours, fostering a friendly atmosphere within smaller teams, which makes it easier to forge friendships. Moreover, there are significant opportunities for career progression, extensive training, and rewards for your hard work.

Join Rise to see the full answer
How does the work environment for a Delivery Driver at Domino's in Carolina Beach, NC, differ from other jobs?

Working as a Delivery Driver at Domino's in Carolina Beach, NC, offers a dynamic and fun environment unlike typical jobs. You'll be out on the road, interacting with customers, and delivering their favorite meals, all while being part of a lively team. The job also involves a mix of in-store duties, providing great variety throughout your shifts. Plus, there’s an exciting competitive spirit within the team, making every day feel engaging.

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What type of training can Delivery Drivers expect at Domino's in Carolina Beach, NC?

At Domino's in Carolina Beach, NC, new Delivery Drivers can expect comprehensive training that covers everything from safe driving practices to customer service skills. The training is designed to ensure that you become proficient in operating specific Domino’s equipment and handling orders, and it will also equip you to navigate your delivery area efficiently. The supportive environment at Domino's allows you to learn and grow your skills progressively.

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Common Interview Questions for Delivery Driver(04460) Carolina Beach, NC
What qualities make a great Delivery Driver at Domino's?

A great Delivery Driver at Domino's should possess a positive attitude, strong communication skills, and a commitment to safety. Being friendly and customer-oriented is essential, as you'll be the face of the brand during deliveries. Additionally, reliability and the ability to navigate the delivery area efficiently will set you apart from other candidates.

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How do you handle difficult customers when making deliveries?

When faced with difficult customers as a Delivery Driver, it's important to remain calm and professional. Listen to their concerns, empathize with their situation, and aim to resolve any issues promptly. Using positive language and showing a willingness to help can often turn a negative experience into a positive one, reinforcing the customer’s loyalty to Domino's.

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Can you describe a time when you had to deliver under pressure?

In a Delivery Driver role, you might face busy times requiring you to work efficiently under pressure. An effective answer would include a specific example where you balanced multiple deliveries, maintained exceptional service, and ensured timely deliveries all while keeping a positive demeanor. This illustrates your time management skills and ability to thrive in high-pressure situations.

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What would you do if you were running late for a delivery?

If I were running late for a delivery, I would communicate proactively with the customer, informing them of the delay while providing an estimated arrival time. I would also focus on maintaining safety while driving, as getting to the location safely is paramount. Prioritizing customer communication during this time helps maintain a positive relationship despite setbacks.

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How do you keep track of multiple deliveries and manage your time effectively?

To manage multiple deliveries efficiently, I would utilize a strategy such as mapping out my route before leaving and prioritizing deliveries based on distance and time. Keeping a detailed checklist of orders and using Domino's delivery app effectively can streamline the process and enhance my time management skills.

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What do you find most rewarding about being a Delivery Driver?

The most rewarding aspect of being a Delivery Driver is knowing that I play a role in making someone's day better with delicious food. Building relationships with regular customers and seeing their smiles when they receive their orders adds personal fulfillment to the job that’s hard to match.

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How would you ensure that food is delivered hot and fresh?

To ensure food is delivered hot and fresh, I would utilize the equipment provided by Domino's, such as insulated bags. I would also minimize the time between pick-up and delivery to keep the food at the right temperature. Prioritizing efficiency and consistently checking the delivery status will also help maintain quality.

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What steps would you take to prepare for a busy shift as a Delivery Driver?

Preparing for a busy shift entails planning ahead by familiarizing myself with peak delivery times and ensuring my vehicle is in good condition. I would also check the inventory levels to ensure that all popular items are available, thus preventing delays. Additionally, mentally preparing for a high volume of orders helps me stay focused and energized during busy periods.

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Describe how you would handle equipment or vehicle issues on a delivery.

In the event of equipment or vehicle issues during a delivery, I would first ensure my safety. I would then contact the store to inform them of the situation, and if possible, I’d work to resolve minor issues, like a malfunctioning delivery bag. For vehicle issues, I’d rely on company protocols to arrange for assistance. Quick communication is key to minimizing the impact on deliveries.

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How do you stay motivated during long shifts as a Delivery Driver at Domino's?

Staying motivated during long shifts as a Delivery Driver involves setting personal goals and focusing on the satisfaction of completing each delivery. I would also engage with my team members and establish friendly competition to keep the energy up. Listening to music or podcasts while driving can be another great way to lift my spirits and stay engaged.

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At Domino’s, we make a promise to our customers to inspire through our actions, consistently provide delicious pizza at a great value, handcraft every pizza just for them, and to provide exceptional service all the time.

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Part-time, on-site
DATE POSTED
December 10, 2024

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