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General Manager(02291) - 1450 Kuntz Road

Job Description

ABOUT THE JOB

You were born to be the boss. We know. You get up in the morning and you make sure everyone else in the house is doing what they need to do. Then you go to work and you make sure that everyone there is doing what they need to do, even your boss. You just do that because you've always done it. Well maybe it's time you moved up. You want to be the boss? Well now's your chance - Domino's Pizza is hiring bosses - more specifically assistant managers. It's a tough job, one that needs a natural like you. Of course, you'll need some skills - judgment, math and the ability to multitask.

You'll be working for a company that's fun and flexible. Not to mention, it's work experience you're going to use for a long time to come. You've had our pizza delivered to you, now help us be the best in pizza delivery. Go on, boss, show us what you've got. Apply now!

JOB REQUIREMENTS AND DUTIES

You are responsible for everything that happens during your shift. This includes all cost controls, inventory control, cash control and Customer relations. You must set the example. You must follow ALL policy and procedures 100% of the time and expect the same from your crew.

In addition: Staffing, Paperwork, Cost Controls, Cash control, Food management, Work to a Schedule, Perfect Image and adherence to standards, Great Customer Service, Attendance & punctuality, Transportation to/from work, Store cleanliness, Marketing, Profitability.

ADVANCEMENT

Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From assistant manager to general manager, general manager to franchisee or Manager Corporate Operations, our stores offer a world of opportunity.

DIVERSITY

Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential.

SUMMARY STATEMENT

We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first!

General Job Duties For All Store Team Members

· Operate all equipment.

· Stock ingredients from delivery area to storage, work area, walk-in cooler.

· Prepare product.

· Receive and process telephone orders.

· Take inventory and complete associated paperwork.

· Clean equipment and facility approximately daily.

Training

Orientation and training provided on the job.

Communication Skills

· Ability to comprehend and give correct written instructions.

· Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.

Essential Functions/Skills

· Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).

· Must be able to make correct monetary change.

· Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.

· Ability to enter orders using a computer keyboard or touch screen.

· Navigational skills to read a map, locate addresses within designated delivery area.

· Must navigate adverse terrain including multi-story buildings, private homes, and other delivery sites while carrying product.

Work Conditions

EXPOSURE TO

· Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks.

· In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas.

· Sudden changes in temperature in work area and while outside.

· Fumes from food odors.

· Exposure to cornmeal dust.

· Cramped quarters including walk-in cooler.

· Hot surfaces/tools from oven up to 500 degrees or higher.

· Sharp edges and moving mechanical parts.

· Varying and sometimes adverse weather conditions when delivering product, driving and couponing.

SENSING

· Talking and hearing on telephone. Near and mid-range vision for most in-store tasks.

· Depth perception.

· Ability to differentiate between hot and cold surfaces.

· Far vision and night vision for driving.

TEMPERAMENTS

The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgements and decisions.

Additional Information

PHYSICAL REQUIREMENTS, including, but not limited to the following:

Standing

Most tasks are performed from a standing position. Walking surfaces include ceramic tile "bricks" with linoleum in some food process areas. Height of work surfaces is between 36" and 48".

Walking

For short distances for short durations

Delivery personnel must travel between the store and delivery vehicle and from the delivery vehicle to the customer's location.

Sitting

Paperwork is normally completed in an office at a desk or table

Lifting

Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck.

Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'.

Cases are usually lifted from floor and stacked onto shelves up to 72" high.

Carrying

Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves.

Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store.

Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray.

During delivery, carry pizzas and beverages while performing "walking" and "climbing" duties.

Pushing

To move trays which are placed on dollies.

A stack of trays on a dolly is approximately 24" - 30" and requires a force of up to 7.5 pounds to push.

Trays may also be pulled.

Climbing

Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.

During delivery of product, navigation of five or more flights of stairs may be required.Stooping/Bending

Forward bending at the waist is necessary at the pizza assembly station.

Toe room is present, but workers are unable to flex their knees while standing at this station.

Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day.

Forward bending is also present at the front counter and when stocking ingredients.

Crouching/Squatting

Performed occasionally to stock shelves and to clean low areas.

Reaching

Reaching is performed continuously; up, down and forward.

Workers reach above 72" occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves.

Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes.

Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones.

Driving

Deliver pizzas within a designated delivery area. A Team Member may make several deliveries per shift.

Machines, Tools, Equipment, Work Aids

Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.

Driving Specific Job Duties

Deliver product by car and then to door of customer.

Deliver flyers and door hangers.

Requires

Valid driver's license with safe driving record meeting company standards.

Access to insured vehicle which can be used for delivery.

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Average salary estimate

$37500 / YEARLY (est.)
min
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$30000K
$45000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About General Manager(02291) - 1450 Kuntz Road, Domino's

As the General Manager at Domino's Pizza located at 1450 Kuntz Road, you're stepping into a role that puts you right at the heart of our pizza-making action. You’re not just maintaining operations; you're leading a team with a diverse skill set to enhance our customer experience. Your day-to-day responsibilities will include everything from managing staffing, inventory, and cash control to ensuring that your team adheres to our quality standards. You have a knack for multitasking and can navigate the ups and downs of a bustling environment. Plus, your judgment and strong sense of customer service will shine through as you interact with your crew and our valued customers. At Domino's, we value your leadership and vision, which is where we believe you can make a real difference. This is more than just a job; it's your chance to pave a career path that could lead to becoming a franchisee, a corporate operations manager, or even a regional leader. We’re committed to nurturing talent within our team, so create your success story with us! Ready to make a difference in the world of pizza delivery? Join us, and let's build the best team together!

Frequently Asked Questions (FAQs) for General Manager(02291) - 1450 Kuntz Road Role at Domino's
What are the responsibilities of a General Manager at Domino's Pizza?

As a General Manager at Domino's Pizza, your responsibilities include overseeing all operations during your shifts, which encompass cost control, inventory management, cash handling, and maintaining excellent customer relationships. You will also handle staffing requirements and ensure adherence to company policies and procedures. Setting an example for your team is key, as you will lead them in providing outstanding service and maintaining store cleanliness. Your leadership will directly impact the store's profitability and customer satisfaction.

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What skills are required for the General Manager position at Domino's Pizza?

To thrive as a General Manager at Domino's Pizza, strong leadership, organizational skills, and the ability to multitask are essential. You must also possess excellent judgment and math skills to manage cash and inventory accurately. Effective communication is key, as you'll interact with staff and customers regularly. Experience in food service or retail management can be beneficial but is not strictly necessary. What’s most important is your willingness to learn and adapt in a fast-paced environment.

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What qualifications do I need to apply for the General Manager role at Domino's Pizza?

While specific educational qualifications aren’t a strict requirement for the General Manager position at Domino's Pizza, having prior management experience in a retail or food service environment is highly advantageous. Additionally, you should possess strong leadership capabilities, effective communication skills, and a solid understanding of inventory and cash management. A valid driver's license and reliable transportation are also necessary since you may need to oversee deliveries.

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What are the career advancement opportunities for a General Manager at Domino's Pizza?

At Domino's Pizza, a General Manager can explore a variety of career advancement opportunities. Many team members begin as delivery drivers and climb the ranks to assistant managers and beyond. From the General Manager position, you can move up to a franchise owner, corporate operations manager, or even take roles in higher-level management within the company. The path is flexible, and we’re dedicated to supporting your professional growth.

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How does Domino's Pizza promote diversity in the workplace for General Managers?

Domino's Pizza is committed to creating a diverse and inclusive environment for all our employees, including General Managers. We recognize and value the unique talents and contributions of every team member, and our mission focuses on fostering an environment that encourages collaboration and respect. We believe that a diverse team enhances our ability to serve our communities better and offers everyone the opportunity to reach their full potential.

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Common Interview Questions for General Manager(02291) - 1450 Kuntz Road
How would you handle a conflict between team members in the store?

In handling conflicts, I would first listen to both parties involved to understand their perspectives. I believe that active listening is essential for conflict resolution. Then, I would facilitate a calm discussion to identify common ground and brainstorm solutions together. My goal would be to reach a resolution that reinforces teamwork and maintains a positive work environment.

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What strategies would you use to ensure high customer satisfaction?

To ensure high customer satisfaction, I would implement regular training sessions for the staff, focusing on communication skills, product knowledge, and the importance of a positive attitude. Additionally, I would actively seek customer feedback through surveys or direct interactions to understand their needs better and adjust our approaches accordingly. Making customers feel valued is key to repeat business.

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How do you prioritize tasks as a General Manager at Domino's Pizza?

I prioritize tasks based on urgency and impact on operations. I would assess which tasks directly affect customer service and team performance first. Using tools such as to-do lists or digital management software helps me stay organized, while delegating responsibilities to my team members ensures that we can cover all necessary tasks efficiently.

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Can you give an example of how you dealt with a difficult customer situation?

Certainly! In a past experience, I encountered an upset customer who received the wrong order. I calmly listened to their concerns and apologized for the mistake. After addressing their immediate needs by providing the correct order quickly, I offered a discount on their next purchase as a goodwill gesture. This approach not only resolved the situation but left them satisfied with our service.

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What role does teamwork play in the success of a Domino's Pizza location?

Teamwork is fundamental to the success of any Domino's Pizza location. Each team member relies on others to perform efficiently and effectively. A cohesive team works together to ensure smooth operations during busy hours, leading to better customer service and satisfaction. By fostering a supportive environment and encouraging collaboration, we can achieve common goals.

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How would you motivate your team during peak hours?

During peak hours, I would keep the energy high by recognizing individual and team efforts. Celebrating small wins and maintaining open lines of communication can create a positive atmosphere. I might also implement friendly competitions or team performance rewards to keep morale up while ensuring we meet demand efficiently.

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What do you think is the most important quality for a successful General Manager?

I believe strong leadership is the most critical quality for a General Manager at Domino's Pizza. This includes being approachable, decisive, and supportive. Leading by example in every situation sets a standard for the team and fosters mutual respect and loyalty. A successful GM must also adapt to challenges and be proactive in finding solutions.

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How do you manage inventory and waste in the store?

I manage inventory through careful tracking of sales trends and ensuring that stock levels align with demand. Implementing a receiving and storage system allows us to minimize waste effectively. Regular inventory checks and training staff on waste reduction practices—like proper ingredient handling—are key measures to ensure efficiency and reduce costs.

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What do you do to maintain the cleanliness and safety standards in the store?

I believe that a clean and safe environment is crucial for both employee morale and customer satisfaction. I implement daily cleaning schedules and conduct regular inspections to ensure compliance with safety standards. Regular training on hygiene practices and safety protocols empowers my team to prioritize cleanliness and maintain a safe working space.

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How would you handle a situation where a team member constantly misses shifts?

In such a situation, I would first conduct a private conversation with the team member to understand the reasons behind their absences. This approach demonstrates that I care about their well-being. From there, we could discuss possible solutions, whether adjusting their schedule or addressing underlying issues. It’s essential to balance accountability with support and understanding.

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Inclusive & Diverse
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Friends Outside of Work
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Customer-Centric
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Feedback Forward
Rapid Growth
Medical Insurance
Paid Time-Off
Maternity Leave
Mental Health Resources
Equity
Paternity Leave
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Some Meals Provided
Snacks
Social Gatherings
Pet Friendly
Company Retreats
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Photo of the Rise User
Inclusive & Diverse
Rise from Within
Mission Driven
Diversity of Opinions
Work/Life Harmony
Transparent & Candid
Growth & Learning
Fast-Paced
Collaboration over Competition
Take Risks
Friends Outside of Work
Passion for Exploration
Customer-Centric
Reward & Recognition
Feedback Forward
Rapid Growth
Medical Insurance
Paid Time-Off
Maternity Leave
Mental Health Resources
Equity
Paternity Leave
Fully Distributed
Flex-Friendly
Some Meals Provided
Snacks
Social Gatherings
Pet Friendly
Company Retreats
Dental Insurance
Life insurance
Health Savings Account (HSA)

At Domino’s, we make a promise to our customers to inspire through our actions, consistently provide delicious pizza at a great value, handcraft every pizza just for them, and to provide exceptional service all the time.

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DATE POSTED
April 17, 2025

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