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General Manager(06359) - 101 S MCCULLOCH BLVD

Job Description

ABOUT THE JOB

You were born to be the boss. We know. You get up in the morning and you make sure everyone else in the house is doing what they need to do. Then you go to work and you make sure that everyone there is doing what they need to do, even your boss. You just do that because you've always done it. Well maybe it's time you moved up. You want to be the boss? Well now's your chance - Domino's Pizza is hiring bosses - more specifically assistant managers. It's a tough job, one that needs a natural like you. Of course, you'll need some skills - judgment, math and the ability to multitask.

You'll be working for a company that's fun and flexible. Not to mention, it's work experience you're going to use for a long time to come. You've had our pizza delivered to you, now help us be the best in pizza delivery. Go on, boss, show us what you've got. Apply now!

JOB REQUIREMENTS AND DUTIES

You are responsible for everything that happens during your shift. This includes all cost controls, inventory control, cash control and Customer relations. You must set the example. You must follow ALL policy and procedures 100% of the time and expect the same from your crew.

In addition: Staffing, Paperwork, Cost Controls, Cash control, Food management, Work to a Schedule, Perfect Image and adherence to standards, Great Customer Service, Attendance & punctuality, Transportation to/from work, Store cleanliness, Marketing, Profitability.

ADVANCEMENT

Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From assistant manager to general manager, general manager to franchisee or Manager Corporate Operations, our stores offer a world of opportunity.

DIVERSITY

Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential.

SUMMARY STATEMENT

We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first!

General Job Duties For All Store Team Members

· Operate all equipment.

· Stock ingredients from delivery area to storage, work area, walk-in cooler.

· Prepare product.

· Receive and process telephone orders.

· Take inventory and complete associated paperwork.

· Clean equipment and facility approximately daily.

Training

Orientation and training provided on the job.

Communication Skills

· Ability to comprehend and give correct written instructions.

· Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.

Essential Functions/Skills

· Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).

· Must be able to make correct monetary change.

· Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.

· Ability to enter orders using a computer keyboard or touch screen.

· Navigational skills to read a map, locate addresses within designated delivery area.

· Must navigate adverse terrain including multi-story buildings, private homes, and other delivery sites while carrying product.

Work Conditions

EXPOSURE TO

· Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks.

· In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas.

· Sudden changes in temperature in work area and while outside.

· Fumes from food odors.

· Exposure to cornmeal dust.

· Cramped quarters including walk-in cooler.

· Hot surfaces/tools from oven up to 500 degrees or higher.

· Sharp edges and moving mechanical parts.

· Varying and sometimes adverse weather conditions when delivering product, driving and couponing.

SENSING

· Talking and hearing on telephone. Near and mid-range vision for most in-store tasks.

· Depth perception.

· Ability to differentiate between hot and cold surfaces.

· Far vision and night vision for driving.

TEMPERAMENTS

The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgements and decisions.

Additional Information

PHYSICAL REQUIREMENTS, including, but not limited to the following:

Standing

Most tasks are performed from a standing position. Walking surfaces include ceramic tile "bricks" with linoleum in some food process areas. Height of work surfaces is between 36" and 48".

Walking

For short distances for short durations

Delivery personnel must travel between the store and delivery vehicle and from the delivery vehicle to the customer's location.

Sitting

Paperwork is normally completed in an office at a desk or table

Lifting

Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck.

Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'.

Cases are usually lifted from floor and stacked onto shelves up to 72" high.

Carrying

Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves.

Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store.

Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray.

During delivery, carry pizzas and beverages while performing "walking" and "climbing" duties.

Pushing

To move trays which are placed on dollies.

A stack of trays on a dolly is approximately 24" - 30" and requires a force of up to 7.5 pounds to push.

Trays may also be pulled.

Climbing

Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.

During delivery of product, navigation of five or more flights of stairs may be required.Stooping/Bending

Forward bending at the waist is necessary at the pizza assembly station.

Toe room is present, but workers are unable to flex their knees while standing at this station.

Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day.

Forward bending is also present at the front counter and when stocking ingredients.

Crouching/Squatting

Performed occasionally to stock shelves and to clean low areas.

Reaching

Reaching is performed continuously; up, down and forward.

Workers reach above 72" occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves.

Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes.

Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones.

Driving

Deliver pizzas within a designated delivery area. A Team Member may make several deliveries per shift.

Machines, Tools, Equipment, Work Aids

Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.

Driving Specific Job Duties

Deliver product by car and then to door of customer.

Deliver flyers and door hangers.

Requires

Valid driver's license with safe driving record meeting company standards.

Access to insured vehicle which can be used for delivery.

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Average salary estimate

$40000 / YEARLY (est.)
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$30000K
$50000K

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What You Should Know About General Manager(06359) - 101 S MCCULLOCH BLVD, Domino's

At Domino's Pizza, we're on the lookout for a dynamic General Manager to lead our team at 101 South McCulloch Blvd. If you're someone who thrives on responsibility, multitasking, and inspiring others, this could be your dream job! As the General Manager, you'll be at the helm of daily operations, ensuring everything runs smoothly while uplifting team spirit. Your role encompasses cost and inventory control, cash management, and enhancing customer relations—essentially, you’ll be the go-to person for both management duties and team wellness. We value your ability to provide excellent customer service, maintain the perfect store image, and cultivate a positive work environment. Not to mention, the unique opportunity for advancement is a huge perk! Many of our team members start as delivery drivers and grow into leadership roles, even franchise owners. It’s an experience that lasts a long time, both in terms of personal growth and skills development. Here at Domino's, our vibrant team culture fosters inclusivity and recognition of individual talents. Join us and lead our mission to be the best pizza delivery company in the world. So, if you feel you’re ready to take your boss skills to the next level, apply now and be a part of something big!

Frequently Asked Questions (FAQs) for General Manager(06359) - 101 S MCCULLOCH BLVD Role at Domino's
What are the responsibilities of a General Manager at Domino's Pizza?

As a General Manager at Domino's Pizza, your key responsibilities include overseeing all daily operations, managing staffing, ensuring compliance with company policies, maintaining cash controls, and enhancing customer service. Additionally, you'll be managing inventory and working towards profitability, all while leading a team to deliver exceptional pizza experience.

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What qualifications do I need to apply for the General Manager position at Domino's Pizza?

To apply for the General Manager role at Domino's Pizza, candidates typically need strong leadership skills, excellent communication, and organizational abilities. Previous management experience in a fast-paced environment is beneficial. Additionally, basic math skills and the ability to multitask effectively are essential for this position.

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How does advancement work for General Managers at Domino's Pizza?

Advancement opportunities for General Managers at Domino's Pizza are expansive. Many team members start their careers as delivery drivers and climb the ranks to become successful franchise owners or corporate operations managers. The growth potential is a key aspect of being part of the Domino's family!

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What kind of work environment can I expect as a General Manager at Domino's Pizza?

At Domino's Pizza, the work environment is energetic and inclusive. As a General Manager, you'll work in a fast-paced setting where teamwork and camaraderie are emphasized. We're proud of our team culture that encourages diversity and values each individual's contributions.

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What skills are essential for a General Manager at Domino's Pizza?

Essential skills for a General Manager at Domino's Pizza include strong leadership, effective communication, problem-solving abilities, and customer service excellence. Furthermore, proficiency in math for cash management and inventory control, as well as the capability to motivate and guide a diverse team, are key attributes.

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Common Interview Questions for General Manager(06359) - 101 S MCCULLOCH BLVD
How do you manage staffing and ensure high performance from your team as a General Manager?

To manage staffing effectively, I prioritize clear communication and regular training. I would establish performance benchmarks, engage team members in goal-setting, and provide constructive feedback. It's essential to cultivate a motivating environment that encourages collaboration and high performance.

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What strategies do you use to ensure excellent customer service in a fast-paced environment like Domino's Pizza?

My strategy for ensuring excellent customer service includes training staff on effective communication, setting clear service expectations, and regularly monitoring customer feedback. I believe in empowering team members to resolve issues swiftly while maintaining a positive demeanor to enhance customer experience.

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How do you handle cash controls and ensure accuracy during your shift?

I manage cash controls by implementing a strict daily cash reconciliation process and training my team on accurate cash handling. Consistent monitoring and regular audits help ensure adherence to procedures, which minimizes discrepancies and maximizes accountability.

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Can you describe a time when you improved the operations of a previous team?

At my previous job, I identified inefficiencies in our food preparation process. By streamlining tasks and implementing new tracking systems, we reduced waste and improved our turnaround time by 20%. I believe in using data-driven insights to inform process improvements.

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What is your approach to managing inventory control in a busy pizza store?

My approach to inventory control involves advanced planning and constant monitoring. I analyze sales patterns to predict inventory needs accurately and set up a system for timely deliveries. Additionally, educating team members on the importance of inventory management helps ensure compliance and reduces waste.

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How do you motivate your team as a General Manager?

I motivate my team by fostering an open, supportive atmosphere where everyone's contributions are recognized. Celebrating achievements, offering training opportunities, and encouraging career advancement helps maintain morale and engagement within the team.

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What steps do you take to maintain store cleanliness and adherence to health regulations?

To maintain cleanliness, I implement daily cleaning checklists and assign specific responsibilities to team members. I ensure that we stay updated on health regulations and conduct regular training sessions to reinforce best practices, promoting a safe and sanitized environment.

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How do you handle conflicts between team members?

I address conflicts directly and promptly by facilitating open discussions between the involved parties. My objective is to listen actively, gather all perspectives, and guide the team toward amicable resolutions while ensuring continued collaboration in the workplace.

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What would you do if a delivery order was incorrectly filled?

In the event of an incorrect delivery, I would quickly rectify the situation by apologizing to the customer and offering a solution, such as a replacement or discount. It’s crucial to ensure the customer feels valued and satisfied, and the team's response is essential for customer retention.

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Why do you want to work at Domino's Pizza as a General Manager?

I admire Domino's commitment to teamwork and customer service excellence. The potential for growth is inspiring, and I believe my leadership experience can significantly contribute to the company's mission of delivering outstanding pizza. I’m excited about the opportunity to join such a dynamic environment.

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At Domino’s, we make a promise to our customers to inspire through our actions, consistently provide delicious pizza at a great value, handcraft every pizza just for them, and to provide exceptional service all the time.

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Full-time, on-site
DATE POSTED
January 1, 2025

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