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General Manager(08157) - 2101 W. Century Blvd.

Job Description

You were born to be the boss. We know. You get up in the morning and you make sure everyone else in the house is doing what they need to do. Then you go to work and you make sure that everyone there is doing what they need to do, even your boss. You just do that because you've always done it. Well maybe it's time you moved up. You want to be the boss? Well now's your chance - Domino's Pizza is hiring bosses - more specifically general managers. It's a tough job, one that needs a natural like you. Of course, you'll need some skills - judgment, math and the ability to multitask.
You'll be working for a company that's fun and flexible. Not to mention, it's work experience you're going to use for a long time to come. You've had our pizza delivered to you, now help us be the best in pizza delivery. Go on, boss, show us what you've got. Apply now!
 
JOB REQUIREMENTS AND DUTIES
You are responsible for everything that happens during your shift. This includes all cost controls, inventory control, cash control and Customer relations. You must set the example. You must follow ALL policy and procedures 100% of the time and expect the same from your crew.
In addition: Staffing, Paperwork, Cost Controls, Cash control, Food management, Work to a Schedule, Perfect Image and adherence to standards, Great Customer Service, Attendance & punctuality, Transportation to/from work, Store cleanliness, Marketing, Profitability.
 
QUALIFICATIONS

  • General job duties for all store team members
  • Operate all equipment.
    Stock ingredients from delivery area to storage, work area, walk-in cooler.
  • Prepare product.
  • Receive and process telephone orders.
  • Take inventory and complete associated paperwork.
  • Clean equipment and facility approximately daily.

 
TRAINING

  • Orientation and training provided on the job.

 
COMMUNICATION SKILLS

  • Ability to comprehend and give correct written instructions.
  • Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.

 
ESSENTIAL FUNCTIONS/SKILLS

  • Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).
  • Must be able to make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.
  • Ability to enter orders using a computer keyboard or touch screen.

 
 
WORK CONDITIONS
 
Exposure to:

  • Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks.
  • In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas.
  • Sudden changes in temperature in work area and while outside.
  • Fumes from food odors.
  • Exposure to cornmeal dust.
  • Cramped quarters including walk-in cooler.
  • Hot surfaces/tools from oven up to 500 degrees or higher.
  • Sharp edges and moving mechanical parts.

 
SENSING
 

  • Talking and hearing on telephone.
  • Near and mid-range vision for most in-store tasks.
  • Depth perception.
  • Ability to differentiate between hot and cold surfaces.

 
TEMPERAMENTS
 
The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions.
 
PHYSICAL REQUIREMENTS including, but not limited to the following:
 
Standing

  • Most tasks are performed from a standing position.

 
Walking

  • For short distances for short durations.
  • Surfaces include ceramic tile "bricks" with linoleum in some food process areas. Height of work surfaces is between 36" and 48".

 
Sitting

  • Paperwork is normally completed in an office at a desk or table.

 
Lifting

  • Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck.
  • Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'.
  • Cases are usually lifted from floor and stacked onto shelves up to 72" high.

 
Carrying

  • Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves.
  • Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store.
  • Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray.

 
Pushing

  • To move trays which are placed on dollies. A stack of trays on a dolly is approximately 24"- 30" and requires a force of up to 7.5 pounds to push.
  • Trays may also be pulled.

 
Climbing

  • Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.

 
Stooping/Bending

  • Forward bending at the waist is necessary at the pizza assembly station.
  • Toe room is present, but workers are unable to flex their knees while standing at this station.
  • Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day.
  • Forward bending is also present at the front counter and when stocking ingredients.

Crouching/Squatting

  • Performed occasionally to stock shelves and to clean low areas.

 
Reaching

  • Reaching is performed continuously; up, down and forward.
  • Workers reach above 72" occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves.
  • Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes.
  • Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones.

 
Hand Tasks

  • Eye-hand coordination is essential. Use of hands is continuous during the day.
  • Frequently activities require use of one or both hands.
  • Shaping pizza dough requires frequent and forceful use of forearms and wrists.
  • Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter.
  • Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes.
  • Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes.

 
Machines, Tools, Equipment, Work Aids

  • Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.

 
 
ADVANCEMENT
Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.
 
DIVERSITY
Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential.
 
SUMMARY STATEMENT
We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first!

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Average salary estimate

$55000 / YEARLY (est.)
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$45000K
$65000K

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What You Should Know About General Manager(08157) - 2101 W. Century Blvd., Domino's

At Domino's Pizza, we understand that great leaders are born to inspire, and that's exactly what the role of General Manager is about at our Los Angeles location on 2101 W. Century Blvd. This position is not just a title; it's an opportunity to manage teams, drive results, and create a fantastic experience for both our customers and staff. As a General Manager, your day-to-day will include overseeing all store operations, ensuring quality control, managing customer relations, developing schedules, and driving profitability. Your knack for multitasking will shine as you balance staffing, inventory control, and cash management—all while fostering a vibrant, positive work environment. We believe that a strong leader sets the tone, so we’re looking for someone who leads by example, adheres to our policies, and empowers their team to excel. Your responsibilities will also encompass meticulous cleanliness and image standards, marketing initiatives, and ensuring every customer has a stellar experience with our tasty offerings. Successful candidates will possess excellent communication skills, an understanding of basic math and inventory management, and a passion for delivering pizza perfection. Plus, you’ll receive on-the-job training to support your growth! Come be a part of a company that is fun, flexible, and recognizes your unique talents. So if you're ready to rise to the challenge and take command, we invite you to join our Domino's Pizza family at this exciting General Manager position. Apply now and show us what you've got!

Frequently Asked Questions (FAQs) for General Manager(08157) - 2101 W. Century Blvd. Role at Domino's
What are the responsibilities of a General Manager at Domino's Pizza?

As a General Manager at Domino's Pizza, you will tackle a variety of responsibilities including overseeing daily operations, maintaining cost control, managing customer relations, ensuring store cleanliness, and driving profitability. Your role will involve supervising shifts and setting a standard for your team, along with ensuring compliance with all company policies.

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What qualifications are necessary for the General Manager role at Domino's Pizza?

To qualify for the General Manager role at Domino's Pizza, candidates should possess strong leadership qualities, excellent communication skills, and the ability to multitask effectively. Familiarity with managing food operations, cash control, and inventory processes is also essential. A passion for customer service and a commitment to maintaining high standards of quality are key attributes we're looking for.

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What training is provided for the General Manager position at Domino's Pizza?

Domino's Pizza offers comprehensive on-the-job training for General Managers to ensure that they are well-equipped to succeed in their role. Training will cover store operations, customer service standards, and the management of staff, allowing new managers to quickly adapt to their responsibilities and become a vital part of our team.

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How can a General Manager at Domino's Pizza impact the store's success?

A General Manager at Domino's Pizza plays a pivotal role in the success of the store by motivating and leading the team, managing operational efficiency, and driving customer satisfaction. By setting the tone for the workplace, a General Manager fosters a positive environment that supports high performance, enabling the store to achieve its business goals.

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What opportunities for advancement are available for General Managers at Domino's Pizza?

At Domino's Pizza, career advancement opportunities are abundant for General Managers. Many of our team members begin their journey in an entry-level role and progress to management positions, franchise ownership, or even higher corporate operations roles. Your experience as a General Manager will provide a solid foundation for your career development in the pizza industry.

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Common Interview Questions for General Manager(08157) - 2101 W. Century Blvd.
How would you describe your management style as a General Manager at Domino's Pizza?

In response to this question, you should convey a participative management style that emphasizes communication, team morale, and shared goals. Discuss how you prioritize leading by example and fostering an environment where team members feel empowered and valued.

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Can you provide an example of how you've handled a challenging customer situation?

Use this opportunity to share a specific example that highlights your problem-solving skills and ability to maintain professionalism under pressure. Focus on how you addressed the customer's concerns while ensuring a positive resolution.

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What strategies would you implement to improve team performance at Domino's?

Discuss strategies such as regular training sessions, motivational incentives, and performance reviews. Emphasize your commitment to open communication and feedback, keeping the team engaged and accountable.

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How do you prioritize tasks during a busy shift?

Talk about your time-management skills and ability to remain calm under pressure. You might highlight tools you use to delegate tasks effectively and strategies for personal prioritization to maintain smooth operations.

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What experience do you have with inventory management?

Provide details about your prior experience managing inventory, including techniques you've used to keep stock levels accurate and minimize waste. Emphasize your commitment to efficiency and cost control.

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How would you handle conflicts among team members?

Describe your approach to conflict resolution, which should include open dialogue and mediation. Emphasize your understanding of the importance of team dynamics and maintaining a positive workplace environment.

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What makes you passionate about working at Domino's Pizza?

Share your enthusiasm for the pizza industry and the customer service experience. Mention any personal connection to the brand or appreciation for the culture and values of Domino's Pizza.

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How do you ensure compliance with company policies?

Explain your method for continually communicating policies and procedures to your team. You might discuss the importance of consistent training and regular reminders to ensure everyone is on the same page.

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Can you describe your budgeting experience?

Outline your experience with creating and maintaining budgets. Be sure to mention how you track expenses, manage costs effectively, and align budget goals with profit objectives.

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What would you say are the keys to delivering great customer service?

Emphasize the importance of attentiveness, positive communication, and a proactive approach to customer needs. Share examples of how you would train your team to embody these values during every customer interaction.

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At Domino’s, we make a promise to our customers to inspire through our actions, consistently provide delicious pizza at a great value, handcraft every pizza just for them, and to provide exceptional service all the time.

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Full-time, on-site
DATE POSTED
January 1, 2025

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