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General Manager(08448) - 8127 Mulberry Avenue, Suite #101

Job Description

JOB DUTIES: Operate all equipment, Stock ingredients from delivery area storage, work area, walk-in cooler. Prepare product. Receive and process telephone orders. Take inventory and complete associated paperwork. Clean equipment and facility approximately daily. TRAINING: Orientation and training provided on the job. COMMUNICATION SKILLS: Ability to comprehend and give correct written instructions. Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person. ESSENTIAL FUNCTIONS/SKILLS: Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator). Must be able to make correct monetary change. Verbal, writing, and telephone skills to take and process orders. Motor coordination between wywe and hands/fingers to rapidly and accurately make presice movements with speed. Ability to enter orders using a computer keyboard or touch screen. WORK CONDITIONS: Exposure to: Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks. In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas. Sudden changes in temperature in work area and while outside. Fumes from food odors. Exposure to commercial dust. Cramped quarters including walk-in cooler. Hot surfaces/tools from oven up to 500 or higher. Sharp edges and moving mechanical parts. SENSING: Talking and hearing on telephone. Near and mid-range vision for most in-store tasks. Depth perception. Ability to differentiate between hot and cold surfaces. TEMPERAMENTS: The ability to direct activities, perform repetetives tasks, work alone and with others, work under stress, meet estrct quality control standards, deal with people, analyze and compile data, make judgments and decisions. PHYSICAL DEMANDS STANDING: Most task are performed from a standing position. Walking surfaces include ceramic tile "Bricks" with linoleum in some food process areas. Height of work surfaces is generally between 36" and 48". WALKING:Walking is generally in short distances for short durations. SITTING:Paperwork is normally completed in an office at a desk or table. LIFTING: Bulk Products deliveries are made two times a week or more and are unloaded by the team member using a hand truck. Deliveries may include cases of ingredients and supplies weighing up to 60 pounds with dimensions up to 3' X 1.5'. Cases are ussualy lifted from the floor and stacked on to shelves up to 72" high. CARRYING: Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves. Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store. Trays of the pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray. PUSHING: Pushing is performed to move trays which are placed in dollies. A stack of trays on a dolly is approximately 24" - 30" and requires a 7.5 pounds to push. Trays may also be pulled. CLIMBING: Team Members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance. STOOPING/BENDING: Forward bending at the waist is necessary at the pizza assembly station. Toe room is present, but workers are unable to flex their kneeswhile standing at the station. Duration of this position is approximately 30-45 seconds at one time, repeated continuoslsy during the day. Forward bending is also present at the front counter and when stacking ingredients. CROUCHING /SQUATTING: Perfomed occasionally to stock shelves and to clean low areas. REACHING: Reaching is performed continuosly; up, down and forward. Workers reach above 72" occasionaly to turn on'off oven controls, change prices on sign, and lift and lower objects to and from shelves. Workers reaching down to perform such tasks as scooping cornmeal from plastic barrel, or washing dishes. Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones. HAND TASKS: Eye-hand coordination is essential. Use of hands is continuous during the day. Frequently activities requiere use of one or both hands. Shaping pizza dough requires frequent and forceful use of forearms and wrist. Workers must manipulate a pizza peel when removing pizza from the oven, and when using rolling cutter. Frequent and/or forceful pinching is required in the assembly of cardborad pizza boxes. Team members must be able to grasp cans, the phone, the pizza cutter and the pizza peel, and pizza boxes. MACHINES, TOOLS, EQUIPMENT, WORK AIDS: Team members may be required to utilize pencil/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel. JOB DUTIES: Deliver product by car and thhen to door of customer. Deliver flyers and doorhangers or any marketing materials. REQUIERES: Valid Driver License with safe driving recor meeting company standards. Access to insured vehicle which can be used for delivery. ESSENTIAL SKILLS: Navigational skills to read a map, locate addresses within designated delivery area. Must navigate adverse terrain including multy-story buildings, private homes, and other delivery sites while carrying product. PHYSICAL DEMANDS: CARRYING: During delivery, carry pizzas, sides and beverages while performing "walking" and "climbing" duties. DRIVING: Deliver company products within a designated delivery area. A team member may make several deliveries per shift. WWALKING: Delivery personnel must travel the store and delivery vehicle and from delivery vehicle to customer's location and back. CLIMBING: During delivery of product, navigation of five or more flights of stairs may be required. WORK CONDITIONS: EXPOSURE TO: Varying and sometimes adverse weather conditions when delivering product, driving and couponing. SENSING: Far vision and night vision for driving.

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Average salary estimate

$42500 / YEARLY (est.)
min
max
$35000K
$50000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About General Manager(08448) - 8127 Mulberry Avenue, Suite #101, Domino's

As the General Manager at a well-loved pizzeria located at 8127 Mulberry Avenue, Suite #101, you'll take the culinary experience to the next level while managing a fun and dynamic team. Your days will be filled with exciting tasks that go beyond just overseeing operations. You’ll be stocking ingredients, preparing delicious pizza, and ensuring that every order is perfectly executed, whether it’s over the phone or in person. You’ll lead the charge on maintaining a clean and safe facility while facilitating smooth operations and delivery processes. Communication is key in this role—you'll need to effectively relay instructions to your team and engage with our customers to guarantee they are receiving the best service and products. This position will not only tap into your leadership and organizational skills but also your knack for working under pressure and meeting high standards of quality. We're all about training, so don't fret if you're new to the industry. You’ll receive a comprehensive orientation to ensure you're prepped for success. The General Manager role is one where you can truly make your mark, influence how our team operates, and most importantly, ensure a memorable experience for our customers. If you see yourself thriving in a fast-paced environment, leading a team, and delivering great food with a smile, then this is the job for you!

Frequently Asked Questions (FAQs) for General Manager(08448) - 8127 Mulberry Avenue, Suite #101 Role at Domino's
What responsibilities does a General Manager have at the pizzeria on Mulberry Avenue?

As a General Manager at the pizzeria on Mulberry Avenue, your primary responsibilities include overseeing daily operations, managing staff, ensuring the quality of food and service, handling inventory, and maintaining cleanliness and safety standards. You'll also take charge of processing telephone orders and leading a dynamic team to deliver excellent customer service.

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What qualifications are needed for the General Manager position at the pizzeria?

To qualify for the General Manager position at the pizzeria, candidates should have previous management experience, strong communication skills, and a passion for customer service. While specifics may vary, a basic understanding of inventory management and food preparation will also set you up for success in this role.

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Is training provided for the General Manager position at the pizzeria on Mulberry Avenue?

Yes, training is provided on the job for the General Manager position at the pizzeria on Mulberry Avenue. You will receive comprehensive orientation and hands-on training to ensure that you understand all aspects of operations, including food preparation, staff management, and customer interaction.

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What kind of communication skills are required for the General Manager role at the pizzeria?

The General Manager role at the pizzeria requires excellent verbal and written communication skills. You'll need to communicate effectively with both team members and customers, whether giving instructions, processing orders, or providing excellent service over the phone or in person.

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What are the physical demands of the General Manager position at the pizzeria on Mulberry Avenue?

The General Manager position at the pizzeria requires various physical demands, including the ability to stand for long periods, lift items up to 60 pounds, and navigate through tight spaces. This role also involves walking and climbing stairs when delivering products, so physical fitness is important.

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Common Interview Questions for General Manager(08448) - 8127 Mulberry Avenue, Suite #101
Can you describe your previous experience in managing a team in a fast-paced environment?

When answering this question, focus on specific examples where you successfully led a team under pressure. Highlight your leadership style, how you motivated your team, and any challenges you overcame, showcasing your ability to maintain a calm and efficient workplace.

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How do you ensure the quality of food and service in your role as a General Manager?

In your response, emphasize the importance of quality control measures. Discuss methods you implement to maintain high standards, such as regular training for staff, routine checks of food preparation processes, and gathering customer feedback to enhance the dining experience.

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What strategies would you use to improve team communication in the pizzeria?

Discuss the necessity of clear communication channels and regular team meetings to keep everyone informed. You might also suggest using digital communication tools for quick updates and fostering an open-door policy for team members to share ideas and concerns.

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How do you handle customer complaints effectively?

Detail the steps you would take to address customer complaints, emphasizing active listening, empathy, and prompt action. Highlight the importance of taking accountability while ensuring the customer feels valued throughout the resolution process.

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What would you do in case of a staff shortage during peak hours?

Explain your plan for emergencies, including strategies like cross-training staff to fill multiple roles and maintaining a flexible scheduling system. Emphasize your ability to remain composed and quickly find solutions in high-pressure situations.

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How do you keep your team motivated and engaged in their roles?

Share ideas on motivation techniques like establishing achievable goals, recognizing hard work publicly, providing opportunities for professional development, and creating a positive workplace culture that values teamwork and respect.

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Describe a time when you implemented a new procedure or policy. What was the outcome?

Use the STAR method (Situation, Task, Action, Result) to structure your answer, outlining the context of the change, your role, the actions you took, and the positive impact it had on the team and operations.

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How do you assess and handle safe food handling practices?

Talk about your knowledge of food safety regulations and your commitment to implementing them. Mention regular training, staff meetings on safe practices, and frequent checks to ensure compliance with health standards.

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What steps do you take to manage inventory efficiently?

Highlight your experience with inventory management software, daily checks of stock levels, and your strategies for reducing waste. Discuss the importance of understanding seasonal trends and adjusting orders accordingly.

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Why do you want to be the General Manager at this pizzeria?

Express your passion for the food industry and your admiration for the pizzeria's brand. Share how your skills and experiences align with the company's mission and how you’re excited about the opportunity to make a positive impact.

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At Domino’s, we make a promise to our customers to inspire through our actions, consistently provide delicious pizza at a great value, handcraft every pizza just for them, and to provide exceptional service all the time.

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Full-time, on-site
DATE POSTED
December 2, 2024

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