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Office Administrator

Work with a nationally ranked CPA and advisory firm that is passionate for what's next. Aprio has 22 U.S. office locations, one in the Philippines and more than 2,100 team members that speak 60+ languages across the globe. By bringing together proven expertise, deep understanding, and strategic foresight for fast-growing industries, Aprio ensures clients are prepared for wherever life or business may take them. Discover a top-rated culture, vast growth opportunities and your next big career move with Aprio.


Join Aprio's Business Operations team and you will help clients maximize their opportunities.  Aprio is a progressive, fast-growing firm looking for an Office Administrator to join their dynamic team.


This position provides high level administrative support for your local office. This role will be vitally important to the success of day-to-day operations and organization of the office. The ability to multi-task, while maintaining complex schedules is essential in this position. The ideal candidate is resourceful, an excellent problem solver and very organized.


This position requires a blend of administrative and customer service skills to provide exceptional administrative support to both clients and the internal team. The primary responsibility is to manage the front desk and ensure the smooth flow of clients and information within the office.


Position Responsibilities:
  • Reception Duties:
  • Greet clients and visitors in a friendly and professional manner.
  • Answer and direct incoming phone calls, taking messages or transferring calls as necessary.
  • Maintain a neat and organized reception area.
  • Client Interaction:
  • Assist clients with inquiries, appointments, and basic questions.
  • Schedule appointments as needed.
  • Ensure client confidentiality and handle sensitive information with discretion.
  • Administrative Support:
  • Manage and maintain the office calendar, scheduling appointments and meetings for team members.
  • Prepare outgoing mail, sort and distribute incoming mail, faxes, and other correspondence.
  • Maintain electronic and paper filing systems for client records and office documents.
  • Assist with scanning of client and firm documents.
  • Engagement letters as needed, paper extensions and paper returns as needed.
  • Office Maintenance:
  • Monitor and order office supplies, ensuring inventory is well- stocked.
  • Order snacks and drinks and restock as needed.
  • Order busy season meals as needed, assist with set-up and clean- up.
  • Keep the office clean, organized, and presentable for clients and staff.
  • Submit work orders and report any maintenance issues to the appropriate personnel.
  • Maintain office equipment, place service calls, order supplies.
  • Maintain common areas, refrigerators, vending, refreshment equipment and order supplies as needed.
  • Assist with parking decals and access cards as needed.
  • Office Events:
  • Schedule and Plan office events as coordinated by the corporate office.
  • Maintain consistency in events across offices.


Qualifications:
  • High school diploma or equivalent; additional education or certification in office administration is a plus.
  • Previous experience in a receptionist or administrative role is preferred.
  • Knowledge of tax-related terminology and procedures is advantageous.
  • Proficiency in office software (e.g., Microsoft Office Suite) and familiarity with tax software is beneficial.
  • Excellent communication and interpersonal skills.
  • Strong organizational abilities with attention to detail.
  • Professional demeanor and a customer-centric attitude.
  • Ability to handle confidential information with discretion and integrity.
  • Time management skills to prioritize tasks and meet deadlines.


Why work for Aprio:

Whether you are just starting out, looking to advance into management or searching for your next leadership role, Aprio offers an opportunity to grow with a future-focused, innovative firm.

 


Perks/Benefits we offer for full-time team members:

- Medical, Dental, and Vision Insurance on the first day of employment

- Flexible Spending Account and Dependent Care Account

- 401k with Profit Sharing

- 9+ holidays and discretionary time off structure

- Parental Leave – coverage for both primary and secondary caregivers

- Tuition Assistance Program and CPA support program with cash incentive upon completion

- Discretionary incentive compensation based on firm, group and individual performance

- Incentive compensation related to origination of new client sales

- Top rated wellness program

- Flexible working environment including remote and hybrid options

 

 

What’s in it for you:

- Working with an industry leader: Be part of a high-growth firm that is passionate for what’s next.

- An awesome culture: Thirty-one fundamental behaviors guide our culture every day ensuring we always deliver an exceptional team-member and client experience.  We call it the Aprio Way.  This shared mindset creates lasting relationships between team members and with clients.

- A great team: Work with a high-energy, passionate, caring and ambitious team of professionals in a collaborative culture.

- Entrepreneurship: Have the freedom to innovate and bring your ideas to help us grow to become the CPA firm of choice nationally.

- Growth opportunities: Grow professionally in an environment that fosters continuous learning and advancement.

- Competitive compensation: You will be rewarded with competitive compensation, industry-leading benefits and a flexible work environment to enjoy work/life balance.



EQUAL OPPORTUNITY EMPLOYER

Aprio is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race; color; religion; national origin; sex; pregnancy; sexual orientation; gender identity and/or expression; age; disability; genetic information, citizenship status; military service obligations or any other category protected by applicable federal, state, or local law.


Aprio, LLP and Aprio Advisory Group, LLC, operate in an alternative business structure, with Aprio Advisory Group, LLC providing non-attest tax and consulting services, and Aprio, LLP providing CPA firm services.

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$60000K

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What You Should Know About Office Administrator, Aprio

Are you ready to take on a key role in a nationally ranked CPA and advisory firm? Aprio is seeking an enthusiastic Office Administrator to join their vibrant team in Valdosta, GA! At Aprio, you’ll become part of a diverse group of over 2,100 team members, fluent in more than 60 languages, committed to ensuring clients are well-prepared for any business opportunity. Your main task will be to provide high-level administrative support that keeps the local office running smoothly. If you are a multi-tasker who thrives in a busy environment, this position is perfect for you. From greeting clients and managing phone calls to organizing appointments, your role will be instrumental in creating an inviting atmosphere for both clients and staff. With responsibilities that span from maintaining the reception area to overseeing office supplies and planning engagements, your organizational skills and customer service prowess will shine! Aprio values your personal growth and offers ample opportunities for advancement, so you’ll not only enjoy a fulfilling role but also a career path filled with potential. Join us and embrace a culture that thrives on innovation and camaraderie. Let's work together towards the future of business, one exceptional client experience at a time!

Frequently Asked Questions (FAQs) for Office Administrator Role at Aprio
What are the main responsibilities of the Office Administrator at Aprio?

As an Office Administrator at Aprio, your primary responsibilities include managing reception duties, ensuring smooth client interactions, providing exceptional administrative support, maintaining office operations, and coordinating office events. Your role will be essential in creating a welcoming environment while facilitating the workflow for both team members and clients.

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What qualifications are required for the Office Administrator position at Aprio?

To qualify for the Office Administrator role at Aprio, candidates should have at least a high school diploma or equivalent. A background in office administration is beneficial, along with previous experience in a receptionist or administrative role. While knowledge of tax-related terminology and proficiency in office software is advantageous, excellent communication skills and a strong organizational mindset are key attributes.

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How does Aprio foster a positive work culture for Office Administrators?

Aprio is committed to creating an exceptional work environment, guided by thirty-one fundamental behaviors that facilitate teamwork and client engagement. For Office Administrators, this translates into opportunities for professional growth, a collaborative atmosphere, and an entrepreneurial spirit that values innovation and diverse perspectives.

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What benefits does Aprio offer for full-time Office Administrators?

At Aprio, full-time Office Administrators enjoy a comprehensive benefits package including medical, dental, and vision insurance from day one, a flexible spending account, a 401k with profit sharing, generous time off, parental leave, and competitive compensation. They also have access to tuition assistance and CPA support programs, making this a truly rewarding career opportunity.

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What opportunities for growth exist for Office Administrators at Aprio?

Aprio emphasizes growth and development, often encouraging Office Administrators to pursue further responsibilities or roles within the organization. With a focus on continuous learning, team members are invited to participate in various training and development initiatives, paving the way for future leadership opportunities.

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Common Interview Questions for Office Administrator
Can you describe your experience in managing office calendars and appointment scheduling?

When discussing your experience, highlight specific tools or methods you used for calendar management and appointment scheduling. Explain how you prioritize tasks, manage time efficiently, and ensure that everyone in the office is on the same page. Provide examples of how you handled conflicting appointments and maintained a positive experience for clients.

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What strategies do you use to maintain a welcoming reception area?

Emphasize the importance of first impressions and detail specific strategies such as regular cleaning, organizing materials neatly, and displaying welcoming signage or refreshments. Discuss how you greet clients, the importance of a professional demeanor, and any feedback you’ve received that reflects your impact on the reception area.

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How do you handle confidential information in your role as an Office Administrator?

Discuss your understanding of confidential information management, including best practices for documentation, secure communication, and client interactions. Share examples of how you've navigated sensitive situations while ensuring compliance with company policies, showcasing your attention to detail and integrity.

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What is your experience with office software and tax-related systems?

Talk about the specific software programs you are proficient in, including Microsoft Office Suite and any tax software. Describe how you utilize these tools to increase efficiency, manage data, and support team productivity. If you have examples of successful projects or tasks completed using these systems, share them.

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Can you provide an example of how you effectively multitask in a busy office environment?

Share a specific instance where you successfully handled multiple responsibilities simultaneously. Describe the situation, the challenges you faced, and the strategies you employed to stay organized and deliver excellent service. Highlight how multitasking positively impacted your team and the client experience.

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How do you approach problem-solving when challenges arise in the office?

Discuss your problem-solving process, starting with identifying the issue, brainstorming possible solutions, and evaluating the outcomes. Provide an example where you effectively addressed a challenge, what steps you took, and how your actions contributed to a successful outcome in the office.

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In your opinion, what makes for excellent customer service?

Share your perspective on customer service, emphasizing key elements such as active listening, empathy, timely responses, and follow-through. Describe how you implement these qualities in your daily interactions with clients and mention any feedback that has highlighted your customer service skills.

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What do you feel are key organizational skills necessary for an Office Administrator?

List important organizational skills such as time management, attention to detail, and prioritization. Provide examples of how you use these skills to keep tasks and office operations running smoothly, emphasizing how they contribute to better workflows and enhanced client relations.

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How do you prioritize your tasks when everything seems urgent?

Highlight your method for assessing urgency versus importance. Discuss how you create a prioritized task list, delegate when appropriate, and keep open communication with your team to manage expectations. Share a personal anecdote where your prioritization made a significant impact on the office's productivity.

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What excites you most about the Office Administrator role at Aprio?

Share your enthusiasm for working at Aprio, emphasizing any research you’ve done about the company culture, values, and growth opportunities. Mention how you resonate with Aprio's mission and how your passion aligns with the responsibilities of the Office Administrator role.

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Aprio’s mission is to invest in our clients’ success by investing in our own. Through this mission, we are growing a premier firm where individual differences are celebrated and prosperous associates serve prosperous clients nationally and global...

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Full-time, hybrid
DATE POSTED
December 3, 2024

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