Management Team Member (02689) Full Time

As a Management Team Member at Mile High Pizza Company, your responsibilities include overseeing all aspects of the store, which encompasses team management, customer service excellence, operational efficiency, and ensuring all policies and procedures are followed accurately. You'll be accountable for the safety, training, culture, and overall success of your team, making decisions that affect both sales and profits.

To apply for the Management Team Member position at Mile High Pizza Company, you need to be at least 18 years of age, possess a high school diploma or equivalent, and have a positive attitude along with prior experience managing people or familiarity with Domino’s operations. Additionally, you should have a good driving record and be eligible to work in the USA.

As a Management Team Member at Mile High Pizza Company, you will undergo an intensive six-week training program where you’ll gather invaluable skills on making quality pizza, leading a team, managing store operations, and delivering top-notch customer experiences. Following that, there will be additional training over the next three to six months focused on business management, preparing you to advance towards a General Manager role.

No prior management experience is required to become a Management Team Member at Mile High Pizza Company. We welcome candidates who are eager to learn and grow, and we provide all the necessary training to build your leadership skills and restaurant management knowledge.

Mile High Pizza Company offers significant opportunities for advancement. Many team members begin as delivery drivers and work their way up to roles like Assistant Manager, General Manager, and even franchise ownership. With hard work and dedication, your career could take you from managing a store to overseeing corporate operations!

When answering this question, reflect on your enthusiasm for leadership, team dynamics, and the pizza industry. Share how you value a people-first company and how working with a brand recognized for its growth excites you.

Discuss your team management strategies, including effective communication, delegation of tasks, and maintaining a positive work atmosphere. Mention prior experiences or techniques you would implement to ensure service speed and quality are upheld.

Share a specific example where your intervention positively impacted team dynamics. Highlight your approach to communication, empathy, and finding a resolution that benefited the team and maintained morale.

Speak about the importance of training, monitoring service quality, and leading by example. You could also mention how feedback systems allow you to stay attuned to customer needs and expectations for immediate improvements.

Describe a structured onboarding process you would use, emphasizing hands-on training, pairing with seasoned employees, and fostering an encouraging environment that allows new hires to ask questions and learn comfortably.

Discuss your familiarity with MS Excel, Word, PowerPoint, and Outlook, and provide examples of how you’ve used these tools in previous roles to manage schedules, track performance, or facilitate team communication effectively.

Explain your approach to prioritization – such as assessing immediate customer needs, team capacity, and operational tasks – and how you’d remain adaptable to changing priorities during peak times.

Focus on essential traits like strong leadership, excellent communication, problem-solving capabilities, and flexibility. Emphasize that empathy and a positive attitude help foster a culture of support and collaboration.

Discuss your process, from identifying the root cause to facilitating constructive feedback discussions. Emphasize engagement, support, and follow-up plans to help team members improve and regain confidence.

Reflect on the importance of open communication, celebrating team successes, and creating opportunities for team bonding. Mention your commitment to inclusivity and how you’d advocate for each team member's unique contributions.