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Operations Planning Manager

Company Description

At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South.

Backed by funds managed by Apollo Global Management, our vision is to accelerate the upgrade of copper to fiber optic technologies, bringing faster and more reliable internet service to many rural markets traditionally underserved by broadband providers, while delivering best-in-class customer experience.  

Be a part of the team that will make this vision a reality….designing and building a world class fiber network and creating a customer experience second to none.

Check us out on the web!  

Job Description

The Operations Planning Manager will support program and project initiatives across the 20-state footprint in Field Operations while reporting to the Manager Program & Project Management. This individual will partner and collaborate with field operations managers and project managers on the Network Transformation team to provide valuable analytics, financial support, and project tracking of initiatives that drive volume reduction efforts.  The person filling this role will act as a key point of contact for the VP and Director of Business Operations Support when it comes to financial reporting and performance metrics.  

The Main Responsibilities

  • Lead a regular cadence of financial and project report-out meetings with the Field Operations Managers and the Network Transformation team seeking to identify, track, and summarize our key initiatives and status of our operational expense reduction efforts
  • Be a main contributor to, and participant in, regularly scheduled executive presentations
  • Assist in business case development, validation, and implementation
  • Lead several initiative teams, providing direction to participants and partners based on findings and changes in the business
  • Perform financial and operational trend analyses that will be widely distributed to SLT leadership
  • Partner with middle management to identify opportunity areas for processes and procedures related to reporting and operational effectiveness
  • Monitor and analyze operational drivers of key performance indicators
  • Support the VP and Director of Business Operations Support with weekly, monthly, and quarterly reporting as needed

Qualifications

WHAT IT TAKES TO CATCH OUR EYE: 

  • Must be comfortable making multi-million dollar decisions on behalf of the company and be confident in explaining the data driven rationale behind those decisions
  • Bachelor’s degree in business, finance, or equivalent working experience is preferred
  • 5+ years of experience in a financial or operational analyst role – preferably experience in Financial Planning & Analytics (FP&A)
  • Prior experience creating and participating in executive level presentations
  • Ability to perform deep-dive operational and financial analyses using tools such as Excel, Power BI, Microsoft Office Suite, etc.
  • Prior exposure to the telecommunications business with an in-depth understanding of telecom fundamentals and industry basics is a plus
  • Effective communication skills, both written and oral
  • The ability to perform in high-pressure, deadline driven environments

#LI-RM1  

Additional Information

WHY JOIN US? 

We aspire to contemporary ways of working.

We are committed to being a leader in defining a new way to work because we recognize the changing mindset of today's workforce. We are opening a new, state-of-the-art corporate HQ in Charlotte, NC and our current priority is to make it a truly vibrant destination by hiring talent in the greater Charlotte Area. Why? Because our purpose is to reimagine how people work, learn, play and connect! 

We offer competitive compensation and comprehensive benefits. 

Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness through physical, emotional and financial health. 

We are committed to building a team as diverse as the customers we serve. 

Diversity, equity and inclusion are at the center of our grounding belief in Being Real. When we bring our authentic selves to work, everyone is better as a result. A diverse team helps us be fierce advocates for more accessible, inclusive and high-quality internet, because we believe doing so promotes equity in the communities we serve. 

Brightspeed is an Equal Opportunity Employer 

 

WHY JOIN US?

We aspire to contemporary ways of working.

Recognized as a Top Workplace by the Charlotte Observer, Brightspeed HQ is located on the 7th floor of the new Vantage South End - East Tower in Charlotte, NC. We prioritize hiring talent in the Charlotte area, whenever possible, to make it a truly vibrant destination for our hybrid workforce. At Brightspeed, we have roles that are designated as remote, hybrid, office or field-based, depending on the position, business needs and individual circumstances. We also invest in technology that enables our entire team to stay connected. Why? Because Brightspeed recognizes the value of finding the best talent for the job, wherever they may be.

We offer competitive compensation and comprehensive benefits.

Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness through physical, emotional and financial health. Brightspeed offers a comprehensive benefit program, including competitive medical, dental, vision, and life insurance; an employee assistance program; a 401K plan with company match and a host of voluntary benefits. 

Diversity, equity and inclusion are at the center of our grounding belief in Being Real. 

When we bring our authentic selves to work, everyone is better as a result. A diverse team helps us be fierce advocates for more accessible, inclusive and high-quality internet, because we believe doing so promotes equity in the communities we serve.

Brightspeed is an Equal Opportunity Employer/Veterans/Disabled

For all applicants, please take a moment to review our Privacy Notices:  

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CEO of Brightspeed
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Tom Maguire
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Average salary estimate

$95000 / YEARLY (est.)
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$80000K
$110000K

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What You Should Know About Operations Planning Manager, Brightspeed

At Brightspeed, we're on a mission to revolutionize how people connect through faster and more dependable internet services. As the Operations Planning Manager, you'll play a pivotal role in our vision by supporting various program and project initiatives across our 20-state footprint in Field Operations. You'll collaborate closely with field operations managers and project managers on the Network Transformation team to provide insightful analytics, financial oversight, and project tracking aimed at reducing operational expenses. Reporting to the Manager Program & Project Management, you'll facilitate important meetings that summarize our key initiatives while offering your expertise in business case development and performance metrics. Your analytical skills will shine as you perform trend analyses, giving valuable insights to our senior leadership team. Required qualifications include a bachelor’s degree in business or finance and over 5 years of relevant experience, especially in Financial Planning & Analysis. If you're comfortable making high-stakes decisions and possess strong communication skills, Brightspeed is the perfect place for you to grow and lead impactful change. Come join us in Charlotte, NC, where we’re building a vibrant workspace, fostering diversity, equity, and inclusion to better reflect the communities we serve. Together, we’ll make internet accessibility a reality for everyone!

Frequently Asked Questions (FAQs) for Operations Planning Manager Role at Brightspeed
What are the main responsibilities of the Operations Planning Manager at Brightspeed?

The Operations Planning Manager at Brightspeed is responsible for leading financial and project report meetings, assisting in business case development, monitoring key performance indicators, and supporting financial analyses. This role involves high-level collaboration with field operations to ensure successful project tracking and expense reduction initiatives.

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What qualifications do I need to apply for the Operations Planning Manager position at Brightspeed?

To apply for the Operations Planning Manager position at Brightspeed, you should have a bachelor’s degree in business or finance, along with at least 5 years of experience in a financial or operational analyst role. Familiarity with Financial Planning & Analytics (FP&A) and strong analytical skills using tools like Excel and Power BI are also preferred.

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How does the Operations Planning Manager contribute to financial reporting at Brightspeed?

The Operations Planning Manager contributes to financial reporting by acting as a key point of contact for financial metrics, leading team meetings to identify opportunities for financial improvements, and performing deep-dive analyses. This ensures that the data-driven rationale behind significant decisions is clearly communicated to executive leadership.

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What skills are essential for success as an Operations Planning Manager at Brightspeed?

Success as an Operations Planning Manager at Brightspeed requires strong analytical skills, effective communication abilities, and a deep understanding of financial principles, especially within the telecommunications sector. The role also demands the capacity to thrive under pressure and make multi-million dollar decisions confidently.

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What is the work environment like for the Operations Planning Manager at Brightspeed?

The work environment for the Operations Planning Manager at Brightspeed is hybrid, allowing flexibility in work arrangements. The corporate headquarters located in Charlotte, NC, emphasizes contemporary working styles and seeks to create a vibrant and inclusive atmosphere for its employees.

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Common Interview Questions for Operations Planning Manager
How do you approach analyzing financial data for decision-making in your role as Operations Planning Manager?

In analyzing financial data, I leverage tools such as Excel and Power BI to perform comprehensive trend analyses. I focus on identifying key metrics that drive operational efficiency and present this data clearly to support informed decision-making.

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Can you explain your experience with creating business cases?

I have extensive experience in developing business cases by conducting detailed market analyses and cost-benefit assessments. I ensure to include data that projects potential risks and returns, helping executives understand the viability of proposed initiatives clearly.

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How do you handle high-pressure situations when making financial decisions?

I remain calm and focused by laying out all relevant data and projecting various scenarios. This approach allows me to make informed decisions, backed by data while communicating the rationale effectively to stakeholders.

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Describe a time when your communication skills made a difference in a project.

I once led a financial review meeting where I presented complex data. By breaking it down into manageable insights, I effectively communicated key points that led to rapid consensus on budget reallocations, driving the project toward success.

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What methods do you use to identify areas for operational improvement?

I utilize a combination of data analysis and team feedback to identify operational improvement areas. By analyzing KPI trends and encouraging open discussions among team members, I can pinpoint inefficiencies and develop actionable plans.

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How do you prioritize multiple projects with tight deadlines?

I prioritize projects based on their impact and urgency. Implementing a structured project management tool helps to visualize my workload, enabling me to allocate time effectively while ensuring that high-priority initiatives receive the attention they need.

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What is your experience with executive-level presentations?

I have prepared and delivered numerous executive-level presentations where I've summarized financial results and project statuses. I focus on creating visually engaging materials and clear narratives to ensure that key executives grasp the essential details quickly.

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How do you stay updated with the financial and operational trends in the telecommunications industry?

I actively engage with industry publications, attend seminars, and participate in networking events. Staying connected with experts in the field allows me to remain informed about emerging trends that may impact financial planning and operational efficacy.

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What tools do you find most helpful in your role as Operations Planning Manager?

Tools such as Excel for financial modeling, Power BI for data visualization, and various reporting software are invaluable in my role. They help facilitate data-driven insights that inform our operational strategies effectively.

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What do you believe is the most important aspect of the Operations Planning Manager role?

The most crucial aspect of the Operations Planning Manager role is the ability to translate complex data into actionable insights for operational strategy. This requires strong analytical skills combined with the ability to communicate clearly with both teams and executives about performance drivers.

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Building a future where more communities can benefit from a more connected life. "Internet Equals Opportunity." We’re Brightspeed, a brand-new internet provider on a mission to bring more connectivity to America. We believe where you choose to ca...

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Full-time, hybrid
DATE POSTED
December 23, 2024

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