Job details
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Account Manager
Account Manager needed to manage and nurture relationships with key nonprofit clients at Donorbox, focusing on revenue optimization and client satisfaction.
Skills
- Nonprofit experience
- B2B SaaS experience
- Customer-facing experience
- System proficiency
- Communication skills
- Organizational skills
- Compassion towards nonprofits
Responsibilities
- Manage and retain major accounts to ensure client satisfaction
- Advocate for and optimize product usage to increase client revenue
- Develop systems for efficient account management
- Use data analysis to optimize revenue strategies
- Provide support and issue resolution to clients
- Collaborate with team members for high-quality service
- Record and track customer interactions in HubSpot
Education
- Bachelor’s degree (preferred)
Benefits
- Fully remote work environment
- Generous time off policy
- Employer-sponsored health insurance
- 401(k) retirement plan with employer match
- Reimbursement package for home office expenses
- Eligibility for employee equity plan
- Wellness program with fitness and mindfulness classes
To read the complete job description, please click on the ‘Apply’ button
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FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
LOCATION
SALARY RANGE
$70,000/yr - $80,000/yr
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
July 6, 2024
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