About the Team

By adopting a merchant-and-consumer-centric mindset toward the DoorDash menu experience, the Menu Health team utilizes menu data in order to identify, prioritize, and resolve menu errors that would otherwise negatively impact the merchant and/or consumer experience. Our aim is to identify scalable menu optimizations, facilitate a successful experience for both Merchants and Consumers on the platform, and positively drive menu conversion.
Our work is sourced through written customer feedback, as well as through output generated through various MODE/SQL queries.  

About the Role

As a Technical Specialist on the Menu Health team, you will use your technical expertise to ensure that our team’s data is accurate and complete. Additionally, you will assist in synthesizing data trends (both independently and at the direction of leadership) to contribute to the body of knowledge about menu structure and behavior.

As you maintain the performance of existing team queries,  build new queries, and troubleshoot and improve team queries as needed, you will gain familiarity with both our Core Team and cross-functional initiatives that provide a unique opportunity to make an impact through your work. 

You will report into the Merchant Services Supervisor on our Menu Health team in our Merchant Services organization. Once our offices reopen, we expect this role to be hybrid, with some time in-office and some time remote.

You’re excited about this opportunity because you will…

• Gain exposure to advanced SQL/MODE.
• Opportunities for exposure to advanced Google formulas and scripts; as well as other tools such as Python, Sigma.
• Gain valuable insight into how our product impacts Merchants and Consumers.
• Directly impact the discovery and prioritization of new menu defects and optimizations to explore.

We’re excited about you because…

• Have a high degree of proficiency using SQL or querying databases.
• Have a familiarity with DoorDash menu structure.Are confident working independently.
• Able to effectively communicate technical ideas to non-technical stakeholders.
• You are process-oriented, adaptable and able to shift focus among multiple workstreams.
• Can dive into details while maintaining focus on “the big picture.”
• You are collaborative and excited to share new ideas

About DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods.

DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.

Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

If you need any accommodations, please inform your recruiting contact upon initial connection.

We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on August 21, 2023.

Please see the independent bias audit report covering our use of Covey here.