Head of Protective Services

As the Head of Protective Services at DoorDash, you’ll oversee the executive protection program, ensuring the safety of our C-suite executives and board members. Your role involves designing and implementing strategies tailored to mitigate threats, manage daily security operations, and respond to crises with precision. Collaboration with various departments is crucial to align protective measures with our operational goals.

To thrive as the Head of Protective Services at DoorDash, you should have extensive experience—over 12 years in executive protection or related security roles and at least 7 years in leadership positions. Certifications and specialized training in tactical operations and risk management, along with a strong strategic vision, are essential. Communication skills are equally important to convey security matters succinctly.

DoorDash ensures safety through a comprehensive executive protection program led by the Head of Protective Services. This program integrates advanced security technologies, risk assessment strategies, and real-time threat monitoring to safeguard individuals effectively. Proactive crisis management and strong collaboration with internal departments also play a vital role in maintaining safety.

Essential traits for the Head of Protective Services at DoorDash include strong crisis leadership abilities, emotional intelligence, and a results-oriented mindset. Cultural sensitivity is crucial to manage diverse needs effectively. You should excel at fostering relations while remaining professional in high-stress situations, ensuring trust and privacy for covered individuals.

Yes, the Head of Protective Services role at DoorDash requires global travel—approximately 35%. The ability to respond to security events and critical situations at all hours is also necessary, ensuring the protection team can react swiftly whenever needed.

When discussing crisis situations, detail a specific example where you played a critical role in managing the crisis effectively. Highlight your decision-making process, the steps you took to resolve the issue, and any outcomes that demonstrate your leadership under pressure.

Talk through your vision for a comprehensive executive protection strategy. Include considerations for risk assessment, technology integration, and how you would optimize operations without disrupting business activities. Show how your ideas align with DoorDash’s core values.

Share specific examples of technologies you've worked with, such as surveillance systems or communication protocols. Discuss how you've integrated these systems into existing operations to enhance security measures, and any measurable impacts your work had.

Emphasize the importance of communication, confidentiality, and personal engagement. Share methods you’ve used to establish relationships based on safety and respect, highlighting any successful experiences where you gained trust from key individuals.

Point out the significance of considering the unique needs of the individuals, the environment, potential threats, and any geopolitical factors. Elaborate on how your strategic approach would ensure a proactive security posture.

Discuss your approach to prioritizing based on the severity and immediacy of risks. Provide examples demonstrating your ability to remain calm and organized under pressure while ensuring that critical tasks are completed efficiently.

Provide a detailed example where you identified inefficiencies in a security operation and implemented changes that led to improvements. Discuss the problem, your solution, and how the changes enhanced overall security or operational efficiency.

Illustrate your collaborative efforts across departments such as Legal, Finance, or Operations. Discuss specific projects where you worked together to achieve common goals, detailing your role and the outcomes of that collaboration.

Highlight key threats you’ve faced, such as political instability or physical security breaches. Explain how you assessed these threats and the measures you implemented to mitigate risks effectively in each situation.

Discuss your strategies for staying informed about the latest trends and risks in the security landscape. Share specific resources or organizations you engage with, and how continuously educating yourself has helped you improve your practices.