Senior Associate, International Sales S&O

As a Senior Associate in International Sales S&O at DoorDash, you'll be responsible for driving sales performance and strategic initiatives focused on the SMB Post-Sale team in Canada. Your role includes executing go-to-market strategies, identifying efficiency improvements, and managing day-to-day operations to ensure the team's success. You will collaborate with various internal teams to enhance our merchant experience and make impactful decisions to grow the business.

To qualify for the Senior Associate role in International Sales S&O at DoorDash, candidates should possess a Bachelor’s degree and have a minimum of 3 years of experience in management consulting, tech, corporate strategy, or related fields. Additionally, strong analytical skills, proficiency in Excel, and a knowledge of SQL are highly preferred. Experience in high-growth startups can be a significant advantage.

The Senior Associate plays a vital role in DoorDash's growth in Canada by developing and implementing strategies that drive sales productivity and improve the efficiency of operations. This involves analyzing complex datasets to inform decision-making, creating models to evaluate success, and collaborating across teams to ensure alignment with DoorDash's overall objectives.

In the Senior Associate position in International Sales S&O at DoorDash, you will engage in a variety of projects aimed at enhancing sales effectiveness in Canada. These projects may include building and launching new sales products, optimizing existing processes, and conducting experiments to drive adoption of tools that support our SMB sales team.

Success as a Senior Associate in International Sales S&O at DoorDash hinges on strong analytical capabilities, excellent team collaboration, and an entrepreneurial mindset. You'll need to be adept at navigating fast-paced environments, possess an ownership mentality, and have a knack for problem-solving and influencing others at various levels within the organization.

When answering this question, highlight your relevant background in management consulting, tech, or business development. Provide specific examples of your contributions to past teams that demonstrate your ability to drive results and optimize sales processes.

Discuss your process for analyzing data, including how you identify key metrics, use tools like Excel for complex analysis, and translate data insights into actionable strategies that have positively impacted your previous employers.

Explain your approach to assessing current sales processes, identifying bottlenecks, and introducing new tools or strategies. Relate your answers to specific examples from your past work experience where you've produced measurable improvements.

Describe your prioritization method, touching on how you evaluate the impact and urgency of projects. Discuss your experience in managing time effectively and collaborating with various stakeholders to streamline efforts.

Share your familiarity with Salesforce or other CRM systems. Discuss specific features you have utilized, such as tracking leads or managing customer interactions, and how these tools have enhanced your ability to meet sales goals efficiently.

Outline a detailed example including your objectives, the steps you took to develop the strategy, and how it was implemented. Highlight the results achieved to illustrate your ability to impact sales growth strategically.

Explain your approach to receiving and acting on feedback, emphasizing how you view it as an opportunity for growth. Provide examples of times when feedback led to improved processes or enhanced teamwork in your previous roles.

Use the STAR method—Situation, Task, Action, Result—to describe a challenging goal, your strategy for motivating the team, and the outcome. Highlight the leadership qualities you employed to foster collaboration and drive success.

Discuss the importance of clear communication, mutual respect, and understanding different perspectives when working with diverse teams. Share examples of successful collaborations where your ability to bridge gaps between departments led to enhanced outcomes.

Share your approach to staying informed about industry trends, whether through reading relevant publications, attending webinars, or being part of professional networks. Discuss how this knowledge has influenced your strategies and decisions in the past.