Senior Product Design Manager, New Verticals - job 1 of 2

The Senior Product Design Manager at DoorDash will oversee the New Verticals Shopper Experience, managing a team of designers and collaborating with various departments to define and implement a cohesive design strategy. This includes coaching and developing the design team, aligning deliverables with company goals, and fostering a customer-centric approach across the organization.

Candidates for the Senior Product Design Manager position at DoorDash should have over 10 years of experience in design and at least 3 years in leadership roles. A track record of significant impact in previous roles, as well as skills in executive communication and problem-solving in ambiguous situations, are essential for success in this role.

At DoorDash, the Senior Product Design Manager plays a crucial role in mentoring and developing their team. You’ll have the opportunity to participate in coaching sessions that enhance both soft and hard skills, alongside fostering a culture of learning and career growth within the team.

A Senior Product Design Manager at DoorDash is expected to visualize and articulate a clear design strategy that resonates with cross-functional partners. This includes establishing an operating model that enhances team effectiveness and aligns with overarching company goals while building a culture that boosts both performance and morale.

The work environment for a Senior Product Design Manager at DoorDash is hybrid, allowing for flexibility between remote work and onsite collaboration. You'll work together with diverse teams in our design hubs, fostering creativity and innovative solutions while focusing on the end-user experience.

When answering this question, highlight specific examples of when you managed a team, focusing on your leadership style and how you helped team members grow. Mention tools or strategies you employed to foster collaboration and creativity.

Provide an example of a time when you had to balance multiple projects. Discuss your approach to prioritization, how you communicated deadlines, and any tools you used to keep the team on track.

A successful design strategy blends user needs, business goals, and design aesthetics. Discuss how you involve various stakeholders in the strategy development process and how you measure success.

Emphasize your communication skills and how you establish regular check-ins with cross-functional teams. Share specific instances where collaboration led to successful outcomes on previous projects.

Discuss methodologies like Design Thinking or Agile UX, and provide examples of how you have incorporated these strategies into your workflow to enhance user experience and project outcomes.

Use the STAR method to describe the situation, your task, the action you took, and the results. Highlight your analytical skills and how you engaged stakeholders in finding a solution.

Mention your proficiency with tools such as Figma, Sketch, or Adobe Suite alongside project management tools like Jira or Trello, explaining how they enhance your team's productivity and design workflow.

Discuss your methods for staying informed, such as attending workshops, following influential designers on social media, and participating in design communities. Emphasize how you integrate new ideas into your strategies.

Explain how you gather and incorporate user feedback throughout the design process to refine and iterate on your products. Provide an example of how user insights shaped a previous project.

Reflect on DoorDash’s mission and values, connecting them with your own. Discuss your passion for creating customer-centric solutions and how your experience aligns with their goals and culture.