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Sales Representative - Manhattan

Sales Representative

Location: Remote, In territory

Territory: Manhattan

Schedule: Monday-Friday


Our Sales Representatives are the face of the rapidly growing team at Downeast Cider, the #1 hard cider in the Northeast and #2 hard cider in the country. Your mission will be to increase the sales and visibility of Downeast Cider with both our on-premise and off-premise retail partners in NYC. You’ll be spreading the good unfiltered word about our innovative portfolio of craft hard cider and beyond.


We’re committed to developing our people along with our brand. We invest in your success through a comprehensive onboarding program, regular ride-alongs with your manager and teammates, ongoing sales excellence training and a well-defined path to promotion. We’re on a journey to become the #1 hard cider in the US and there will be plenty of growth opportunities available as we continue to grow. If you’re competitive, persistent, reliable, and have a passion for craft cider, we want to hear from you!


What you’ll do:

Drive sales and brand awareness through strong relationships and strategic account management

Execute on account visits and quarterly sales goals

Grow brand presence and introduce new products within our existing accounts

Prospect for new business and close sales with new accounts

Seek out merchandising and promotional opportunities at accounts

Monitor product freshness to ensure quality standards are being upheld

Oversee and schedule events for a local brand ambassador(s) 

Flex your people skills

Spend 80-90% of your time visiting new and existing accounts

Build relationships with key decision makers throughout your account base

Balance communications with many (10-40) wholesaler reps

Leverage wholesaler relationships/ride-alongs to increase sales and stay top of mind

Keep track of it all

Record account details in the CRM software

Input contact information and notes following every sales visit

Maintain accurate and timely records through VIP and Karma

Create and send weekly recaps of account work to wholesalers


Who you are:

Passionate about craft cider

Experience providing superior customer service

Excellent oral and written communication skills

Self starter who is motivated with strong organizational and time management skills

Able to adapt to shifting priorities and manage multiple responsibilities effectively

Valid driver’s license and vehicle

21 years of age or older to comply with federal and state regulations

Must reside in the same area as the covered territory

Comfortable with 1-2 overnights a month/4-5 overnights a quarter


Bonus points if you have…

Outside sales experience

Experience working in the alcohol / liquor / beer / wine industry

Comfortable using a CRM software 

Proficient in Google Suite


We know not everyone checks every box. If you're excited about this role and bring relevant skills or experiences, we encourage you to apply and tell us why this opportunity excites you. Drop the “to whom it may concern” and give it to us straight - why you?


What we offer:

Unlimited paid time off

Paid holidays

Variable compensation up to 40% of your base salary with quarterly bonus payouts

401k with 4% company match

Health & dental insurance

Company-provided short term disability

Mileage and expense reimbursement

Monthly phone stipend

Quarterly sales team training/retreats

Regular team contests with additional financial incentives

Earn your ticket to our annual “Elite Slinger’s Club” - this year we went to Mexico!

Company-wide celebrations, including a summer offsite and holiday party

Cider allowance (how big is your fridge?)


Base Pay Range:

$60,000-65,000 (Variable compensation up to 40% of your base salary with quarterly bonus payouts)



About Downeast Cider

We aspire to build an enduring company with a world-class brand, known as an extraordinary place to work. It’s been 12 years since our first batches of unfiltered cider were fermented in the dorms of Bates College, Maine, and while we’ve gained 120 new teammates and 1.3 million cases of tasty drinks - with a growing assortment beyond cider - we remain 100% founder-owned. We’re a scrappy team that enjoys the hard work of creating a company because we get to work on fun things with people we like.

We like to hire the way we like our cider, unfiltered. With the understanding that we can learn and grow from each other’s differences, we are proud to hire regardless of gender, race, nationality, religion, sexual orientation, disability, age, or anything else that makes us who we are.



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CEO of Downeast Cider House
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Ross Brockman
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Average salary estimate

$62500 / YEARLY (est.)
min
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$60000K
$65000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Sales Representative - Manhattan, Downeast Cider House

Join the spirited team at Downeast Cider as a Sales Representative for the Manhattan territory, where you'll play a key role in spreading the word about our fresh, unfiltered craft cider! Based in New York City, you’ll build vital relationships with both on-premise and off-premise retail partners, helping to boost sales and visibility for the #1 hard cider in the Northeast and #2 in the country. Your daily tasks will be dynamic, ranging from account visits and quarterly goal execution to seeking out merchandising opportunities. You'll spend most of your time in the field, confidently managing existing customer relationships while prospecting for new business to close sales effectively. As a self-starter with an eye for detail, you’ll record account visits and manage relationships using our CRM software. Downeast Cider is committed to your growth, offering a comprehensive onboarding experience and ongoing training. With unlimited paid time off and a fun, engaging work environment, this role is perfect for someone with a passion for craft cider. We believe in investing in our people as we strive to lead the hard cider market in the U.S. If you’re competitive and reliable, ready to share our innovative portfolio, we’d love to hear from you!

Frequently Asked Questions (FAQs) for Sales Representative - Manhattan Role at Downeast Cider House
What are the key responsibilities of a Sales Representative at Downeast Cider in Manhattan?

As a Sales Representative at Downeast Cider in Manhattan, key responsibilities include driving sales and brand awareness through strategic account management, executing account visits, and achieving quarterly sales goals. You'll also be tasked with growing brand presence at existing accounts, prospecting for new businesses, and monitoring product freshness to maintain quality standards. Event scheduling and oversight for local brand ambassadors will also be part of your duties.

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What qualifications do I need to become a Sales Representative at Downeast Cider?

To join the team at Downeast Cider as a Sales Representative, candidates should possess excellent communication skills, a passion for craft cider, and the ability to manage multiple responsibilities. A valid driver's license and the ability to adapt to shifting priorities are essential. While outside sales experience and a background in the alcohol or beverage industry are advantageous, relevant skills and enthusiasm are equally valued.

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What does the onboarding process look like for a Sales Representative at Downeast Cider?

The onboarding process for a Sales Representative at Downeast Cider is extensive and designed for your success. It includes a comprehensive training program, opportunities for ride-alongs with experienced managers and teammates, and regular sales excellence training sessions to sharpen your skills. This commitment to development ensures you have the tools you need to thrive in your role.

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What compensation and benefits can I expect as a Sales Representative at Downeast Cider?

As a Sales Representative at Downeast Cider, you can anticipate a base salary ranging from $60,000 to $65,000, along with variable compensation of up to 40% of your base salary through quarterly bonuses. Competitive benefits include unlimited paid time off, 401k with company matching, health and dental insurance, and a variety of team incentives, ensuring a rewarding and supportive workplace.

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How does Downeast Cider support work-life balance for Sales Representatives?

Downeast Cider is committed to promoting work-life balance for its Sales Representatives by offering unlimited paid time off and flexible scheduling options. Regular team contests, annual retreats, and celebrations foster a positive company culture that values personal time and team bonding, making it easier for you to balance your professional and personal life.

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Common Interview Questions for Sales Representative - Manhattan
Can you describe your previous experience in sales and how it relates to the Sales Representative role at Downeast Cider?

When answering this question, relate specific examples from your sales experience that illustrate your ability to build relationships, drive sales, and exceed goals. Highlight any experience in account management and discuss how these skills will help you thrive at Downeast Cider.

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How do you prioritize your workload when managing multiple accounts?

In your response, emphasize your time management and organizational skills. Discuss tools or techniques you use to stay organized, such as CRM systems or prioritization strategies, ensuring you meet deadlines and maintain strong relationships with multiple clients.

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What strategies would you use to build relationships with key decision-makers in your territory?

When addressing this question, talk about your approach to networking, including techniques like scheduling regular visits, hosting events, and offering value to potential clients. Share examples that demonstrate your ability to foster meaningful connections.

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How would you handle a situation where a client is dissatisfied with a product?

Provide an example of how you’ve managed customer complaints effectively in the past. This should include listening empathetically, acknowledging their concerns, and offering solutions or alternative products to maintain their trust and satisfaction.

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How do you stay informed about industry trends and product knowledge in the beverage sector?

Discuss methods such as reading industry publications, attending trade shows, and networking with industry professionals. Explain how this knowledge benefits your role as a Sales Representative at Downeast Cider.

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What techniques do you use to motivate yourself during challenging sales periods?

Share personal motivation strategies, such as setting goals, tracking successes, or seeking support from team members. Highlight how maintaining a positive mindset can enhance performance and contribute to overall team success.

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Can you give an example of a successful sales pitch you have delivered in the past?

Provide a specific situation where your storytelling and persuasion skills led to a successful sale. Discuss the techniques you used and the results achieved, showcasing your ability to engage potential clients.

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How do you adapt your sales approach when dealing with diverse clientele?

Emphasize your ability to tailor communication based on the client's background and needs. Share how cultural awareness and flexibility allow you to establish rapport and foster successful business relationships.

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What do you believe sets Downeast Cider apart from its competitors?

Research Downeast Cider’s unique selling propositions and discuss specific aspects such as product quality, brand story, and commitment to customer relations. This will showcase your understanding of the company's values and market position.

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Why do you want to work for Downeast Cider as a Sales Representative?

Take this opportunity to convey your passion for craft cider and how the company’s values resonate with you. Discuss your alignment with Downeast Cider's goals and exciting vision for the future, highlighting why you're the perfect fit.

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Full-time, remote
DATE POSTED
March 18, 2025

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