Western National Account Manager (Sales)

To excel as a Western National Account Manager at Drexel, strong communication and sales skills are essential. Candidates should possess experience in account management, particularly with national retailers, and have a deep understanding of sales strategies. Additionally, proficiency in the MS Office Suite and the ability to foster relationships with clients and internal teams are critical for success.

The work culture at Drexel is built on core values such as Innovation, Accountability, Partnerships, Trustworthiness, and Excellence. As a National Account Manager, you will be part of a collaborative team that supports each other in achieving common goals. The emphasis on sustainable practices and employee development makes Drexel a great place to grow your career.

Yes, the Western National Account Manager position at Drexel is a fully remote opportunity, allowing for flexibility in your work schedule. Occasional travel within Canada and the USA is required to foster client relationships, but you can manage your daily tasks from the comfort of your home.

The compensation for the Western National Account Manager at Drexel includes a base salary combined with commission, which allows for significant earning potential. Additionally, financial accelerators are available, incentivizing those who exceed their sales targets.

Drexel prefers candidates for the Western National Account Manager role to hold a degree in Business or a related field. However, an equivalent combination of education and experience will also be considered, especially if the candidate has substantial experience in account management.

Candidates for the Western National Account Manager position at Drexel should ideally have over 5 years of experience in account management, particularly with national retailers in Canada and the USA. Experience in sales account management or buying with large big box or eCommerce retailers is also important for this role.

Drexel encourages career advancement for the National Account Manager by providing a culture focused on continuous learning and team collaboration. High performers can take on larger accounts or move into senior sales leadership roles within the company as they demonstrate their expertise and commitment.

In managing key retail accounts, I would start by establishing a strong understanding of each retailer's goals, challenges, and market positioning. Building relationships with key stakeholders is crucial. Regular communication and collaboration with the Retail Sales Team and internal departments will ensure all dimensions of the partnership are addressed and foster long-term growth.

Certainly! In my previous role, I identified an opportunity to create a tailored sales program for a large retailer by analyzing their sales data and customer feedback. This involved proposing a range of products that aligned with their sales goals while ensuring competitive pricing strategies. By presenting data-driven insights, I gained buy-in from the key decision-makers, leading to a successful launch and increased revenue.

To exceed sales targets, I employ a combination of strategic planning and proactive outreach. I set measurable, quarterly goals and meticulously monitor performance. I also leverage market insights to identify opportunities for cross-selling and upselling. Additionally, maintaining relationships with clients ensures I can quickly adapt to their needs and capitalize on emerging trends.

In my previous roles, data analysis played a vital role in shaping my sales strategies. I regularly analyzed sales metrics to identify patterns in purchasing behavior. This analysis allowed me to adjust product offerings and create targeted marketing initiatives that maximized engagement and conversion rates among clients.

Building trust starts with transparency and communication. I make it a point to set realistic expectations and follow through on promises. Sharing both successes and challenges with clients fosters a partnership mentality. Regular check-ins and responsiveness further solidify trust over time, allowing me to serve as a reliable resource for their needs.

Accurate forecasting is essential in account management, and I approach it methodically by utilizing historical sales data, current market trends, and insights from cross-departmental teams. I engage with category managers and buyers to gather qualitative data to complement analyzation and refine projections. Regular assessments allow me to adjust forecasts in real-time.

My approach to challenging negotiations involves active listening and understanding the client's perspective. I aim to find common ground and maintain a collaborative atmosphere. Preparing ahead of time with relevant data points helps present a compelling case while remaining flexible to accommodate the client’s needs, ensuring we can reach a mutually beneficial agreement.

To stay updated on industry trends, I regularly consume relevant publications, attend webinars, and participate in industry conferences. Maintaining a network of industry contacts provides additional insights. Following key thought leaders on social media also helps me keep a pulse on emerging trends and innovative practices that can be leveraged in my account management tactics.

Throughout my career, I have become proficient with various CRM software, such as Salesforce and HubSpot, which streamline account management and sales tracking. Additionally, I utilize data analytics tools like Excel and Tableau to monitor sales performance and generate reports that inform my strategic decisions.

Prioritizing accounts involves assessing potential value and alignment with our strategic goals. I use a matrix to score clients based on factors like revenue potential, growth opportunity, and alignment with our product offerings. This data-driven approach ensures that I allocate my resources effectively while maintaining quality relationships with each account.