100626 - Account Executive, Inside Sales Small City I

The Account Executive at Axon is responsible for driving sales within established and new law enforcement customers, developing a regional sales plan that focuses on outbound prospecting and lead generation, maintaining a robust CRM system, and providing effective product demos. Building and nurturing relationships is vital, as is participating in professional development and industry engagements, which enhance knowledge and skills.

To apply for the Account Executive position at Axon, a Bachelor’s degree or equivalent experience is required. Ideal candidates should have at least 2 years of full-cycle sales experience, including customer-facing roles, proficiency with Salesforce or an equivalent CRM, and experience with Microsoft Office tools like Word, PowerPoint, Excel, and Outlook. Field sales experience is a plus.

Axon offers a competitive salary and benefits package for the Account Executive role, including a 401k plan with employer match, discretionary paid time off, paid parental leave, and comprehensive medical, dental, and vision plans. Additionally, there are wellness programs, learning and development opportunities, and, of course, snacks in our offices to keep the energy up!

The Account Executive position at Axon has an uncapped commission structure, with a base pay ranging between USD 52,000 to USD 78,000 depending on the geographic market. On average, candidates can expect their total compensation, including target commissions, to be around USD 122,000. Actual base pay can vary based on experience, training, and other relevant factors.

Absolutely! Axon is deeply committed to fostering a diverse and inclusive workplace, which we believe enhances our collaboration and creativity. We are an equal opportunity employer and encourage individuals from various backgrounds to apply, as we value all perspectives and actively seek to reflect the communities we serve.

Handling rejection is an essential skill for an Account Executive at Axon. It's important to remain resilient and view rejection as an opportunity to learn. You can answer by discussing your approach to gathering feedback from the interaction, identifying areas for improvement, and maintaining a positive relationship with the client for potential future opportunities.

When asked about CRM tools, you should highlight your familiarity with Salesforce or similar platforms, including how you've used it to track leads, manage customer relationships, and enhance productivity. Share an example of how using a CRM tool helped you achieve your sales targets or improve customer engagement.

Discuss various lead generation strategies you would implement as an Account Executive, such as leveraging social media, networking at industry events, and utilizing email campaigns. Acknowledge the importance of being proactive and continuously seeking out new opportunities while nurturing existing leads to drive sales.

In your response, emphasize the importance of genuine connection, active listening, and regular follow-ups. Showcase your ability to tailor your communication based on the client's needs and environment, creating a rapport that fosters trust and long-term partnerships.

Demonstrate your organizational skills by discussing specific techniques you use, such as leveraging calendars, setting reminders, and using CRM tools to manage follow-ups and tasks. Explain how prioritizing high-impact tasks helps you meet or exceed your sales goals, ensuring a steady workflow.

Researching Axon’s products is crucial; familiarize yourself with their ecosystem of devices and software. Highlight specific products, their uses in law enforcement, and how they contribute to safety and justice. This shows your interest in the company and your ability to confidently discuss their offerings with potential clients.

Articulate your strategies for staying informed, such as following relevant news sources, joining industry groups, and attending conferences or webinars. Share examples of how staying updated has positively impacted your sales strategies and client interactions in the past.

Use the STAR method (Situation, Task, Action, Result) to describe a specific challenging sale. Detail the context, the issues faced, the actions you took to overcome those hurdles, and the final outcome. Highlighting persistence, creativity, and adaptability will resonate well with interviewers.

Discuss your belief in the importance of collaboration and sharing best practices among team members. Provide examples of how you’ve previously fostered teamwork through cooperative sales initiatives, brainstorming sessions, or regular team meetings, highlighting how this can lead to higher sales success.

In your answer, share personal motivations that drive you to excel in sales, such as achieving financial goals, contributing to a larger mission, or the thrill of overcoming challenges. Connecting your motivations to Axon's mission of protecting life can strengthen your response.