DIRECTV L&I Account Manager

As a DIRECTV L&I Account Manager at DSI, your key responsibilities include engaging in the entire sales cycle, from lead nurturing to closing deals. You will work cross-functionally with the sales team and collaborate with product vendors to deliver innovative solutions tailored to client needs. Your role is crucial in managing the sales pipeline and ensuring that clients' expectations are met and exceeded.

To become a DIRECTV L&I Account Manager at DSI, candidates should possess a high school diploma or higher. Strong professionalism and a proven sales record are beneficial. Familiarity with the satellite entertainment and telecommunications industries is preferred, along with good communication skills and a goal-oriented mindset.

While sales experience is preferred for the DIRECTV L&I Account Manager position at DSI, it is not mandatory. Candidates with a strong desire to learn and the ability to manage a sales pipeline effectively may also thrive in this role.

At DSI, we prioritize promoting from within. As a DIRECTV L&I Account Manager, you can expect ample advancement opportunities as you demonstrate your capabilities and commitment, allowing for professional growth and increased responsibilities.

DIRECTV L&I Account Managers at DSI enjoy a comprehensive benefits package that includes uncapped earning potential, medical, dental, and life insurance from day one, a 401k plan with employer matching, paid vacation, and even a 50% discount on AT&T wireless services. Additionally, there's an employee profit-sharing program and opportunities for paid training.

The DIRECTV L&I Account Manager position is based in our Urbandale, Iowa office. This role emphasizes the importance of teamwork and collaborative efforts among local team members and organizational leaders.

Success as a DIRECTV L&I Account Manager at DSI hinges on having a mix of strong communication skills, exceptional time management, and the ability to juggle multiple priorities. A dynamic, motivated attitude towards sales and a keen ability to follow up with leads promptly is also essential.

When discussing lead nurturing, emphasize your strategies for building relationships and maintaining regular communication with potential clients. Illustrate how you keep leads engaged through personalized follow-ups and tailored content, showcasing an understanding of their specific needs.

In your answer, highlight the importance of organization and utilizing CRM software to track interactions with leads. Explain how you prioritize tasks, set reminders, and ensure timely follow-ups to keep your pipeline flowing and to convert leads into clients.

Share a specific example of a successful sale where you faced challenges but ultimately achieved a positive outcome. Discuss the strategies you utilized, the relationship you built, and the methods you employed to close the deal. This will showcase your effectiveness as a salesperson.

Discuss your approach to objections by highlighting your active listening skills. Explain how you calmly address clients' concerns and provide information or reassurance that aligns with their needs, ultimately guiding them toward a favorable decision.

Your answer should reflect a passion for helping clients find the right solutions or achieving personal and professional goals through the sales process. Whether it's the thrill of closing a deal or the satisfaction from seeing clients succeed, aligning your motivation with DSI's values will reflect positively.

Illustrate your relationship-building strategies, such as customizing your communication style to fit the client, recognizing important milestones in their business, and showing genuine interest in their issues. This personal touch can foster stronger partnerships.

Detail your methods for keeping informed about industry changes, such as subscribing to relevant publications, attending webinars, and networking with colleagues in the field. Knowledge about new trends can make you more effective in your role.

Discuss the importance of understanding the unique needs of the Lodging & Institutions sector. Your approach may include researching the client's business, creating customized presentations, and leveraging case studies to demonstrate how DSI's solutions can benefit them.

Emphasize that collaboration is essential in sales. Discuss how working closely with colleagues can provide insights, share leads, and develop strategies that enhance the likelihood of closing deals, reinforcing the importance of a unified approach.

When answering this question, provide a specific example where you went above and beyond to exceed sales goals. Detail the actions you took, the strategies you employed, and the results you achieved to highlight your commitment to success.