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Lead Change Management Consultant

More than a career - a chance to make a difference in people's lives.

Build an exciting, rewarding career with us – help us make a difference for millions of people every day. Consider joining the Duke Energy team, where you'll find a friendly work environment, opportunities for growth and development, recognition for your work, and competitive pay and benefits.

Job Summary

Are you interested in the technology and security necessary to enable Duke Energy’s mission and energy transition? Do you have the organizational change management chops to strategize and provide hands-on support for enterprise-wide efforts?

We are seeking an experienced individual to lead organizational change management efforts for complex technology and security initiatives with a wide range of stakeholders in multiple business units.

You will manage all aspects of change – creating strategies and plans and executing the plans – to deliver business outcomes that are dependent on people successfully adopting the change. You will be part of a dynamic team, prioritizing multiple initiatives in a fluid technology and security change portfolio. You will collaborate with IT and security delivery teams, senior leaders, other change managers, and partner functions such as corporate communications, human resources, and compliance.

  • Defines and delivers robust change management strategies, approaches and plans for multiple engagements that can cross functional boundaries

  • Applies Prosci methodology, tools and approaches to internal client team members, providing coaching on usage as needed; uses instruments and tools to describe and plan change impacts on multiple engagements and customizes approach and methodology based on previous change impacts and prior experience

  • Determines contributing factors to strong sponsorship, coaches and supports sponsors on expected behaviors and becomes primary contact for sponsors

  • Executes and manages change management scope for large scale programs and projects, including sponsorship, coaching, communications, training and resistance management plans

  • Articulates, envisions and creates desired patterns in human dynamics (behaviors, mindsets and culture)

  • Integrates change management with project management and influences successful mitigation strategies

  • Develops organizational best practices

  • Integrates success measures, metrics and monitoring across multiple initiatives in a program

Responsibilities:

  • Develops change management programs to solve complex business group or company issues. Finds innovative solutions.

  • Coaches and advises sponsors

  • Anticipates internal and/or external business challenges and needs.

  • Provides advice and technical expertise to other organizations/groups and/or executive management in the area of change management.

Basic/Required Qualifications:

  • Bachelor’s degree

  • In addition to required degree, 6 or more years related work experience

  • In lieu of Associates degree(s) AND 6 year(s) related work experience listed above, High School/GED AND 10 year(s) related work experience

Desired Qualifications:

  • Certification in one or more change management methodologies (Prosci preferred)

  • Experience working in technology or security field

  • Experience working in the utility industry

  • Experience working as a consultant

  • Demonstrated strong leadership skills: negotiation, conflict management skills, influencing skills, ability to give and receive positive and constructive feedback

  • Demonstrated ability to communicate a vision and obtain buy-in

  • Ability to adapt and change as business needs change

  • Ability to manage multiple tasks in a fast-paced environment

  • Experience with large-scale change initiatives; experience providing oversight to contingent workers

  • Experience working with agile teams, approaches and tools

  • Competency in one or more complementary disciplines such as project management, Agile, innovation, design thinking, customer experience, training, communication, digital transformation

  • Experience in supplier contract management

  • Comfort with complexity, ambiguity and change

Working Conditions:

  • Hybrid Mobility Classification – Work will be performed from both remote and onsite locations after the onboarding period. However, hybrid employees should live within a reasonable daily commute to a Duke Energy facility.

#LI-ZM1

#LI-Hybrid

Travel Requirements

5-15%

Relocation Assistance Provided (as applicable)

No

Represented/Union Position

No

Visa Sponsored Position

No

Posting Expiration Date

Thursday, April 17, 2025

All job postings expire at 12:01 AM on the posting expiration date.

Please note that in order to be considered for this position, you must possess all of the basic/required qualifications.

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Do Not Sell My Personal Information (CA)

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Average salary estimate

$110000 / YEARLY (est.)
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$120000K

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What You Should Know About Lead Change Management Consultant, Duke Energy

At Duke Energy in Charlotte, NC, we’re looking for a Lead Change Management Consultant to join our dynamic team. If you have a passion for technology and a knack for managing change, this is the perfect opportunity for you to make a significant impact! In this role, you’ll be at the forefront of our initiatives, strategizing and providing hands-on support for complex technology and security projects. Your mission? To ensure that our team successfully adopts these changes, which ultimately help millions of people benefit from energy solutions every day. You’ll define and deliver robust change management strategies while leveraging your expertise in Prosci methodology. Collaborating with IT and security delivery teams, senior leaders, and corporate functions, you will work on diverse projects that demand innovative and effective change solutions, enabling us to thrive in a fluid environment. You'll coach sponsors on behaviors that foster strong support and articulately communicate the vision behind our initiatives. With your ability to handle multiple priorities seamlessly, you’ll help create a positive organizational culture that embraces change with enthusiasm. This is more than just a job; it’s a chance to be a part of something bigger and truly make a difference. Join us at Duke Energy, and together, we can empower people and transform the future of energy!

Frequently Asked Questions (FAQs) for Lead Change Management Consultant Role at Duke Energy
What are the responsibilities of a Lead Change Management Consultant at Duke Energy?

As a Lead Change Management Consultant at Duke Energy, your primary responsibilities include developing change management programs, strategizing for complex business issues, and providing advice and technical expertise to both internal teams and executive management. You will also be responsible for coaching sponsors and creating change strategies that align with our goals, all while managing your responsibilities across a portfolio of initiatives.

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What qualifications do I need to qualify for the Lead Change Management Consultant position at Duke Energy?

To qualify for the Lead Change Management Consultant position at Duke Energy, you will need a bachelor’s degree along with at least 6 years of related work experience. Alternatively, a combination of a high school diploma and 10 years of related experience is acceptable. Additional certifications in change management methodologies, especially Prosci, are preferred alongside experience in technology, the utility industry, and consulting.

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How does Duke Energy support the professional growth of a Lead Change Management Consultant?

Duke Energy is committed to the growth and development of its employees, including the Lead Change Management Consultant role. We provide access to various training programs, mentorship opportunities, and ongoing professional development to help you expand your skills. Our supportive work environment encourages innovation and collaboration, making it a great place to grow your career.

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What is the work environment like for the Lead Change Management Consultant at Duke Energy?

The work environment for the Lead Change Management Consultant at Duke Energy is hybrid, allowing flexibility to work both remotely and onsite. This structure fosters collaboration among team members while providing the autonomy to manage your tasks effectively. You'll be part of a friendly and welcoming team dedicated to making a difference in energy management.

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What skills are essential for a Lead Change Management Consultant at Duke Energy?

Key skills for a Lead Change Management Consultant at Duke Energy include strong leadership capabilities, excellent communication skills, and the ability to influence and coach others. You should be comfortable managing complexity and ambiguity while navigating large-scale change initiatives. Familiarity with Agile methodologies and project management concepts is also advantageous.

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Common Interview Questions for Lead Change Management Consultant
Can you describe your experience with change management methodologies as a Lead Change Management Consultant?

When responding to this question, emphasize your familiarity with change management methodologies like Prosci. Share specific examples of how you've applied these methodologies in previous roles, detailing the impact your strategies had on project success and stakeholder engagement.

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How do you coach and support sponsors in change initiatives?

Discuss your approach to coaching sponsors by emphasizing how you help them understand their roles in supporting change. Share examples of tailored coaching techniques you've utilized, drawing on your experience to illustrate the effectiveness of your strategies in gaining buy-in and fostering positive sponsorship behavior.

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What strategies do you use to communicate change effectively within an organization?

Talk about the different communication strategies you've implemented, focusing on clarity, consistency, and engagement. Mention how you tailor your communication approach based on the audience, using feedback and metrics to adjust strategies for maximum impact.

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How do you handle resistance to change from team members?

Explain your approach to identifying the root causes of resistance and employing strategies such as open dialogue, empathy, and targeted support to address concerns. Highlight examples where you've successfully mitigated resistance and fostered a more accepting environment.

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What measures do you take to monitor the success of change initiatives?

Share how you establish success metrics from the start of a project, including both qualitative and quantitative measures. Discuss tools and techniques you use to track progress and gather feedback, showcasing how you adapt strategies to enhance future initiatives based on those findings.

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Describe a large-scale change initiative you've led. What was your role and the outcome?

Provide a specific example of a large-scale change initiative. Outline your role in the project, the challenges you faced, and the strategies you employed. Discuss both the positive outcomes achieved and any lessons learned that you carried into future initiatives.

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How do you balance multiple change management projects simultaneously?

Detail how you prioritize tasks based on urgency and impact, using project management tools to stay organized. Discuss your ability to delegate effectively and communicate regularly with stakeholders to ensure alignment and progress across various initiatives.

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What role does team collaboration play in successful change management?

Highlight the importance of collaboration with various teams in driving successful change. Discuss how you foster a culture of teamwork and cooperation among diverse groups, and provide examples of how collaborative efforts have led to better change outcomes.

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How familiar are you with the utility industry, and how does it influence your approach to change management?

Discuss your understanding of the utility industry's unique challenges and regulations, emphasizing how this knowledge informs your change management strategies. Share any relevant experiences that illustrate your adaptability in this sector.

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What do you consider the most critical skills for a Lead Change Management Consultant?

Identify key skills such as leadership, communication, and the ability to navigate complexity. Explain how these skills contribute to your effectiveness as a consultant and provide examples from your work history to support your points.

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Full-time, hybrid
DATE POSTED
April 14, 2025

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