Procedures & Training Coordinator

The Procedures & Training Coordinator at Duke Energy plays a vital role in establishing and maintaining a training and qualifications program for the TGFS organization. Key responsibilities include managing the Nuclear Training Program Document, coordinating compliance with training requirements, maintaining training databases, and developing technical documentation. The PTC also facilitates communications between various training groups to fulfill training needs, prepares proposals for contracted programs, and ensures that training procedures meet industry standards.

To qualify for the Procedures & Training Coordinator position at Duke Energy, candidates must possess either an Associate's degree along with 5 years of related experience or a high school diploma/GED paired with 9 years of relevant work experience. Familiarity with Microsoft Office products and database management is essential, as is the capability to organize training sessions and work effectively with diverse groups of individuals.

Successful Procedures & Training Coordinators at Duke Energy exhibit proficiency in Microsoft Office, advanced database usage, and excellent organizational skills. The ability to facilitate training meetings, work independently, and manage time effectively is crucial. Additionally, candidates with previous experience in nuclear training programs and procedure writing will find themselves at an advantage in this role.

The work environment for the Procedures & Training Coordinator at Duke Energy is primarily office-based with opportunities for onsite mobility. Candidates may occasionally travel to generation sites to observe or deliver training. The role may involve navigating high-stress situations and being available for emergency responses, thus providing a dynamic yet rewarding working atmosphere.

Yes, Duke Energy values employee growth and development, allowing Procedures & Training Coordinators opportunities for advancement. Through ongoing training programs, mentorship, and support from management, employees can enhance their skills and potentially move into higher-level positions within the organization.

When responding, focus on any specific training programs you have developed or coordinated in nuclear fields. Highlight your direct involvement in maintaining compliance, your understanding of nuclear safety standards, and how you ensured that staff were trained effectively to meet those standards.

Discuss your process for breaking down complex information into understandable segments. Include examples of past experiences where you’ve successfully created training documents or checklists, emphasizing your attention to detail and ability to tailor content for diverse audiences.

Highlight your techniques for fostering an interactive and inclusive learning environment, such as utilizing group discussions, practical demonstrations, or hands-on learning. Mention any observational feedback you’ve received that acknowledges your ability to engage participants effectively.

Provide an example that illustrates your organization and prioritization skills. Discuss how you assessed project timelines, communicated with team members, and ensured that all initiatives were successfully completed on time and to the required standards.

Explain your commitment to professional development, such as attending workshops, participating in relevant training sessions, and networking with other professionals in your field. Mention specific sources you utilize for staying updated on best practices and evolving training technologies.

Elaborate on how you actively seek out, analyze, and incorporate feedback from training participants to refine future programs. Share any specific experiences where feedback significantly enhanced training delivery or content.

Discuss specific tools you’ve used, like MS Access and PowerBI, to manage training tracking and documentation. Give examples of how you optimized processes or improved reporting accuracy.

Provide insight into your decision-making process, such as evaluating the urgency of training needs, consulting stakeholders, and aligning with organizational goals. An example of a successful prioritization would strengthen your response.

Share a specific situation where you encountered resistance or unforeseen obstacles in training delivery. Focus on the steps you took to resolve the issue, highlighting your problem-solving skills and adaptability.

Discuss the metrics or KPIs you use to assess training success, such as participant feedback, post-training assessments, and performance improvements. Emphasize your analytical approach to refining programs based on measurable outcomes.