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Accounts Receivable Specialist (AR) - job 2 of 2

Company Description

A LITTLE ABOUT US:
At Dungarvin, we're not just a national company; we're a family of caring, passionate, and dedicated team members working together nationwide to offer top-notch, community-based support. Our mission is simple: We're here to provide exceptional assistance to individuals with intellectual and developmental disabilities, including those facing mental health, behavioral, or significant medical challenges. What sets us apart is our commitment to tailoring our services to fit the unique aspirations, dreams, goals, and needs of each person we serve. We take pride in creating customized solutions that resonate with the individual, all made possible through the support of Medicaid and Community Support Waivers. Since our humble beginnings in 1976 in the heart of Minnesota, we've grown to extend our reach to fifteen states. Whether through our dedicated field professionals or our corporate roles, we are driven by one core belief: empowering people with disabilities to unlock their full potential and enhance their quality of life.

Join our nationwide family and let us help you achieve your unique goals and dreams

WE OFFER:

 

  • Pay -  $ 28.45/hr 
  • Location :Mendota Heights  Hybrid (in-office in 2 day a week)
  • Work Environment: A supportive team environment that values adaptability, learning, and innovation and a work/life balance schedule
  • Culture: A dynamic work environment where you can play a key role in shaping the company’s culture. 
  • 401(k) Plan: Company match available, vested after 1 year.
  • Pet Insurance: Coverage options available.
  • Paid Time Off: PTO that increases with tenure.
  • Medical, Dental, and Vision Insurance: Domestic partners are eligible for dental coverage.
  • National Discount Programs: Access to various discounts.
  • Supplemental Insurance, FSA, and HSA: Additional options available.
  • TapCheck: Access up to 50% of your wages before payday.
  • Referral Bonus Program: Incentives for referring candidates.
  • FREE Life Insurance & FREE Long-term Disability

Job Description

AREA OF RESPONSIBILITY:
Accurate and timely billing and processing of revenue and cash receipts and denials.  Maintain standards to ensure systematic, consistent and timely collection follow-up, distribution and management of consumer personal funds and service authorizations and accurate representation of the revenue and receivable accounts and accurate representation of room and board revenue and receivable accounts. 
WHAT YOU'LL DO:

  • Accurately process all accounts receivable/ AR Specialist entries ensuring the proper documentation of services is billed
  • Accurately track all billed revenue
  • Process invoices timely and accurately
  • Maintain standards to ensure systematic, consistent, and timely collection follow-up
  • Maintain consistent and accurate representation of the program and room and board revenue and receivable accounts
  • Maintain standards to ensure systematic, consistent and timely distribution and management of consumer personal funds
  • Manage Service authorizations from start of service through termination of service; ensuring accuracy is maintained throughout all systems
     

Qualifications

  • Must have
  • A combined two years of related education and two years of related experience or a minimum of five years of related experience 
  • Ability to read, understand, interpret and resolve payer denials
  •  Excellent computer skills, including proficiency with Excel.
  • Microsoft Great Plains software or another Accounting software applications, such as OnBase, Peachtree, or    Sage a plus.
  • Intermediate to advanced skills in Microsoft Office Suite, Excel, and Outlook.
  • Desire strong 10 Key Skill
  •  NICE TO HAVE:
  • Medicare/Medicaid billing experience
  • ACH Processing, Wire transfers
  • Therap and state portal experience
  • Workday and Minutes experience 
  • AA or BS in Accounting or a combination of related education and experience will be considered.
     

Additional Information

SKILLS AND ATTRIBUTES KEY FOR SUCCESS:

  •  Be a independent, self-motivated and driven employee, comfortable with the unknown and a fast-paced environment
  • Internet savvy, inquisitive personality and research oriented 
  •  Ability to utilize multiple patient accounting and billing applications
  • Show an ability to process information with speed and accuracy while paying attention to details.
  • Ability to multi-task and analyze priorities as things come up, being flexible in the process.
  • Ability to effectively present information one-to-one and in group situations to customers, clients, payers, federal and county entities and other employees in the organization
  • Critical thinking skills- Rise to the occasion and create solutions to problems
  •  Must be an excellent communicator both verbally and written; while having unparalleled customer service levels- someone who truly goes above and beyond.

At Dungarvin, diversity and inclusion are a part of what makes our organization strong. Together, we can continue to work towards an inclusive culture that supports our employees and persons served. Dungarvin is an affirmative action and equal opportunity employer..

The deadline for internal applications is set for two weeks from the date of the job posting.

#LI-Hybrid

#DDIJ

#LI-SK1

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Average salary estimate

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$59076K

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What You Should Know About Accounts Receivable Specialist (AR), Dungarvin

Are you ready to step into a rewarding role as an Accounts Receivable Specialist at Dungarvin? Located in the vibrant Mendota Heights, MN, this position is perfect for someone looking to join a dedicated team that is passionate about supporting individuals with intellectual and developmental disabilities. At Dungarvin, our mission is to empower those we serve to achieve their dreams and goals, and as part of this mission, you'll play a crucial role in ensuring accurate and timely billing and processing of revenue and cash receipts. You'll work alongside a supportive team that values innovation and adaptability, while promoting a solid work-life balance with a hybrid in-office schedule. With a competitive pay of $28.45 per hour and a variety of benefits including robust medical coverage, 401(k), and even pet insurance, we value your well-being and professional growth. You’ll also get to showcase your skills in maintaining accurate records and ensuring timely follow-up on collections, while developing solutions to any billing challenges that arise. If you have a keen eye for detail and a strong background in accounts receivable, this might be the perfect opportunity for you. Join us at Dungarvin, where you can truly make a difference in people's lives, all while enhancing your own career path in a nurturing environment. Let's work together to help individuals unlock their full potential!

Frequently Asked Questions (FAQs) for Accounts Receivable Specialist (AR) Role at Dungarvin
What are the primary responsibilities of an Accounts Receivable Specialist at Dungarvin?

As an Accounts Receivable Specialist at Dungarvin, your primary responsibilities include accurately processing all accounts receivable entries, managing invoices, and ensuring timely collection follow-up. You'll also track billed revenue and represent both program and room and board accounts accurately to maintain the company's financial integrity.

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What qualifications do I need to become an Accounts Receivable Specialist at Dungarvin?

To qualify for the Accounts Receivable Specialist position at Dungarvin, you need at least two years of related education and experience or five years of similar experience. Proficiency in Microsoft Office, especially Excel, as well as familiarity with accounting software is essential. Knowledge of Medicare and Medicaid billing is a plus, but not mandatory.

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Is experience with Medicare or Medicaid billing necessary for the Accounts Receivable Specialist role at Dungarvin?

While experience with Medicare or Medicaid billing is not strictly necessary for the Accounts Receivable Specialist role at Dungarvin, it is certainly considered a strong asset. Candidates who possess this experience may have an advantage, as this knowledge can enhance the accuracy and efficiency of billing processes within our organization.

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What skills are essential for success as an Accounts Receivable Specialist at Dungarvin?

Success as an Accounts Receivable Specialist at Dungarvin relies on having strong analytical skills, attention to detail, and excellent communication abilities. The role requires someone who can multi-task effectively, is comfortable in a fast-paced environment, and possesses the critical thinking skills necessary to devise solutions to various billing challenges.

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What benefits can I expect as an Accounts Receivable Specialist at Dungarvin?

As an Accounts Receivable Specialist at Dungarvin, you can expect a range of benefits, including competitive pay, health insurance options, a retirement plan with company matching, paid time off, and even pet insurance. Dungarvin promotes a balanced work-life environment and values your professional and personal growth.

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Common Interview Questions for Accounts Receivable Specialist (AR)
Can you explain your experience with accounts receivable processes?

Be sure to highlight your specific experience in managing accounts receivable processes, including any relevant software you've used, your familiarity with billing and collection practices, and how you ensured accuracy and compliance in your previous roles.

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How do you handle payer denials?

Addressing payer denials involves a systematic approach. Discuss your methods for identifying, interpreting, and resolving denials, as well as any strategies you have implemented in the past to reduce these occurrences in your accounts receivable work.

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What tools or software do you prefer for managing accounts receivable?

Mention specific accounting software you've utilized, whether it's Microsoft Great Plains, Peachtree, or others. Explain how you leveraged these tools to enhance accuracy and efficiency in your billing processes.

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Describe a time when you identified a discrepancy in billing.

Share a specific example of a billing discrepancy you discovered and outline the steps you took to investigate and resolve it. Highlight your attention to detail and problem-solving skills in ensuring accurate accounts.

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How do you prioritize your tasks in a busy accounts receivable environment?

Explain how you assess urgency and importance when prioritizing tasks. Discuss any organizational tools or methods you use to manage deadlines effectively while maintaining accuracy in your work.

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Tell me about your experience with customer service within an accounts receivable context.

Customer service is critical in accounts receivable. Share instances where you communicated effectively with customers about their bills or payment issues, emphasizing your ability to resolve disputes and maintain a positive relationship.

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How do you ensure accurate record-keeping in your accounts receivable tasks?

Discuss your approach to maintaining accurate records, including your attention to detail and any specific methods you use for verification, reconciliation, or documentation within your accounts receivable responsibilities.

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What steps do you take to stay updated with changes in financial regulations relevant to accounts receivable?

Highlight your commitment to professional development, such as attending webinars, reading industry publications, or participating in training. This demonstrates your proactive nature in staying compliant and informed.

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Can you give an example of a successful collaboration with another department to solve an accounts receivable issue?

Illustrate a scenario where you worked closely with a different department, such as finance or operations, to resolve an accounts receivable challenge. Emphasize teamwork and effective communication as keys to success.

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What motivates you in your role as an Accounts Receivable Specialist?

Share what drives your passion for accounts receivable work. Whether it's the satisfaction of solving complex billing problems or the joy of supporting a mission-driven organization like Dungarvin, convey your enthusiasm clearly.

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Respecting and Responding to the choices of people in need of supports. We believe each person has his or her own set of aspirations, goals, strengths, and dreams. Dungarvin works closely with each person, and people close to the individual, to d...

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Full-time, hybrid
DATE POSTED
March 14, 2025

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