Operational Program Director / 245D Designated Manager * Up to $5000 sign on bonus * - job 1 of 2

As an Operational Program Director at Dungarvin, your primary responsibilities will include leading and managing programs for individuals with a range of needs, including educational and behavioral support for those with ID, DD, and mental health diagnoses. You will also ensure quality service delivery, supervise staff, and be involved in direct care activities. Your role will require collaborating with coordinators and being on-call to support multiple locations.

To qualify for the Operational Program Director position at Dungarvin, you should ideally possess a Bachelor's degree in a relevant field, such as behavioral science. You also need to meet the 245D Designated Manager requirements in Minnesota, which includes three years of supervisory experience in the human services sector. Furthermore, a valid driver's license, liability vehicle insurance, and the ability to provide personal care and support are essential.

Absolutely! At Dungarvin, we focus on your professional development and career growth. As an Operational Program Director, you will have access to dedicated training programs and continuous learning opportunities, enabling you to advance within leadership roles. We cherish individuals who aspire to grow and take on new challenges within our diverse and inclusive team.

Dungarvin provides a robust benefits package for Operational Program Directors, which includes competitive salaries, medical, vision, and dental insurance, a retirement plan with employer matching, and supplemental insurance options. Additionally, you can expect paid time off, a retention bonus, and an employee referral program, making it an attractive workplace for potential candidates.

The typical work schedule for an Operational Program Director at Dungarvin is full-time, Monday through Friday, from 8 am to 5 pm. However, you will also be required to be on-call during weekends and some holidays, approximately every 3-6 weeks, depending on the needs of the programs you oversee. Flexibility is key in this role to provide support as needed.

In my position as an Operational Program Director, I believe in leading by example. I focus on empowering my team, promoting open communication, and ensuring that everyone feels valued. I strive to create a collaborative environment where team members are encouraged to share ideas and work together towards common goals.

I have extensive experience working with individuals with intellectual and developmental disabilities, which includes understanding their unique needs and developing tailored support plans. My approach centers around person-centered care, emphasizing dignity, respect, and active participation of the individuals.

My go-to strategy for conflict resolution involves active listening and mediation. I encourage transparent dialogue where team members can express their concerns. My aim is to facilitate a resolution that acknowledges everyone's perspective and fosters teamwork as a result.

Handling on-call responsibilities effectively requires good time management skills. I prioritize organization by ensuring that I have all the necessary information readily available when on call. I also maintain clear communication with my team to address any urgent issues promptly.

Staff training and development are crucial for maintaining high-quality care. I approach training with a mentorship mindset, ensuring that new employees gain hands-on experience while providing ongoing learning opportunities for seasoned staff. I also encourage participation in external workshops to broaden their skills.

I stay updated on best practices by regularly attending industry seminars, participating in webinars, and reading relevant literature. Networking with other professionals allows me to exchange ideas, and I actively seek feedback from my team to continually improve our services.

I utilize a combination of data management systems and regular performance evaluations to track outcomes. Regularly reviewing key performance indicators allows me to assess our effectiveness and make necessary adjustments to meet the evolving needs of the individuals we serve.

Ensuring compliance involves staying informed about the regulations governing our services, conducting regular audits, and providing thorough training for staff. I believe in fostering an environment where compliance is an integral part of our operation, not just a checkbox.

Fostering an inclusive culture starts with valuing diverse perspectives and experiences. I encourage open conversations about inclusivity, celebrate diversity within the team, and promote initiatives that support everyone’s growth and comfort within our workplace.

The most rewarding aspect is witnessing the positive impact our programs have on individuals and their families. I am deeply fulfilled when I see our team members develop professionally and personally, knowing that we contribute to improving the quality of life for those we serve.