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Maintenance Technician II (The Trails at King Farm) - job 1 of 2

Carpentry, electrical, HVAC, plumbing, and you! These are some of the most important things we need to maintain our properties and keep our residents happy. If you're looking to make a difference with your technical knowledge and excellent customer service, then we want to hear from you.


WinnCompanies is looking for a dependable and motivated Maintenance Technician II to join The Trails at King Farm, a 434-unit market property located in Rockville, MD.


Please note that the pay rate for this position is $27.00 per hour. The selected candidate will adhere to the following work schedule: Monday through Friday, from 8:00AM to 5:00PM, with on-call schedule that rotates every 5-6 weeks.


Responsibilities
  • Diagnose and make repairs in such areas as, but not limited to: appliances, carpentry, hardware accessories, masonry, painting, basic electrical, basic plumbing, and basic HVAC.
  • Complete assigned service requests and repairs consistent with company operating procedures.
  • Ensure vacant apartments are prepared for occupancy and market ready in accordance to company standards.
  • Perform maintenance service orders associated with the preventive maintenance program, building and safety inspection and annual unit inspection.
  • Maintain grounds and curb appeal through landscaping and trash management activities.
  • Be available for on call activity during off hours and emergencies based on a pre-determined schedule and need.


Requirements
  • 1-3 years of relevant work experience.
  • A current driver's license in good standing and ability to meet the driving records standards outlined in the Company Safe Vehicular Operations Policy.
  • General knowledge of electrical, plumbing, appliances, HVAC, snow removal and/or carpentry.
  • Basic familiarity with computers and tablets.
  • Prior experience boiler central system.
  • Excellent customer service skills.
  • Good communication and interpersonal skills.
  • Availability for on-call activity during off-hours for urgent needs.
  • Ability to adapt successfully to changing situations and environments. 


Preferred Qualifications
  • Vocational or technical training.
  • CAMT certification.
  • Bilingual Spanish and English.


$27 - $27 an hour

Our Benefits:

Permanent full-time US employees are eligible to participate in the following benefits:

- Generous time off policies (including 11 paid holidays (12 for MA employees); Generous Accrued Time Off increasing with years of service; Generous paid sick time; Annual day of service; Floating Holiday)

- 401(k) plan options with a company match

- Various Comprehensive Medical, Dental, & Vision plan options

- Flexible Spending Account, Dependent Care Flexible Spending Account, Health Savings Account options with HSA annual employer contribution

- Long Term Disability and voluntary Short Term Disability; Basic Term Life Insurance and AD&D; optional supplemental life insurance

- Health Expense Reimbursement program (including gym memberships, equipment, and subscriptions)

- Tuition Reimbursement program and continuous training and development opportunities

- Wellbeing program (group challenges, seminars, opportunities to earn points to reduce medical premiums), Employee Assistance Program, & Commuter and Parking Reimbursement options

- Employee Corporate Discount Programs (Verizon Wireless, Home Depot Pro, Staples, and more!)

- Flexible and/or Hybrid schedules are available for certain roles

- Employee Relief Program supporting employees with unexpected hardships that place undue financial stress on them and their families

- To learn more, visit winnbenefits.com


Why WinnCompanies?

A job you can be proud of: WinnCompanies is a nationally recognized leader in apartment community management and development. Our team members are committed to helping people in the communities we serve and making a positive difference in their lives. 

A job that challenges you: Our employees are responsible for our growth and success, and we challenge our team members to always be their best in our fast-paced, dynamic and rewarding workplace. 

A job you can learn from: We offer multi-faceted leadership and learning opportunities to support our team members’ career growth and professional development.

A team that caresWe value teamwork, innovation, diversity and mutual respect. Through our recognition and rewards programs, we’re committed to celebrating and uplifting our team members.

 

About Us:

WinnCompanies is a mission-driven, national business focused on building and operating top quality affordable housing communities for individuals and families of all incomes, including members of the U.S. Armed Forces and their families. Our people are the source of our success – 4,400+ team members working together to create the best possible living communities in 24 states, Washington, D.C., and Puerto Rico.

 

Whether your skills are in operations, maintenance, leasing, compliance, marketing, IT, HR, accounting or finance, there’s a role for you at WinnCompanies. Your passion for excellence can help us make a positive impact in the lives of real people every day.


If you are a California Resident, please see our Notice of Collection here.

Current Winn employees should apply through this internal link.

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CEO of WinnCompanies
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Gilbert Winn
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$56160K

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What You Should Know About Maintenance Technician II (The Trails at King Farm), WinnCompanies

Are you ready to take your maintenance skills to the next level? Join our dynamic team at The Trails at King Farm as a Maintenance Technician II! At WinnCompanies, we pride ourselves on maintaining high standards for our properties and ensuring that our residents have everything they need to feel at home. This full-time position offers a competitive pay rate of $27.00 per hour and a structured work schedule, Monday through Friday from 8:00 AM to 5:00 PM, with a rotating on-call schedule every 5-6 weeks. You'll engage in a variety of tasks from diagnosing and repairing appliances to performing basic plumbing and HVAC duties. You'll also help ensure that all vacant apartments are ready for new residents and maintain the grounds for that perfect curb appeal. Your excellent customer service and communication skills will shine as you work alongside a supportive team to address service requests and manage preventive maintenance programs. If you possess 1-3 years of relevant experience and a strong grasp of maintenance operations, we want you to be a part of our mission to create thriving communities. Let’s make a difference together at WinnCompanies!

Frequently Asked Questions (FAQs) for Maintenance Technician II (The Trails at King Farm) Role at WinnCompanies
What are the responsibilities of a Maintenance Technician II at The Trails at King Farm?

As a Maintenance Technician II at The Trails at King Farm, you'll be responsible for diagnosing and repairing various maintenance issues, ensuring that apartments are market-ready, and performing preventive maintenance to maintain building safety and compliance. Your expertise in carpentry, plumbing, electrical, and HVAC will be critical as you address resident service requests and maintain the overall appearance and functionality of the property.

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What qualifications do I need to apply for the Maintenance Technician II position at WinnCompanies?

To apply for the Maintenance Technician II role at WinnCompanies, you should have 1-3 years of relevant work experience in maintenance. A current driver's license in good standing is required, along with general knowledge in electrical, plumbing, appliances, HVAC, and carpentry. Strong communication skills and excellent customer service are essential for ensuring resident satisfaction.

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What work schedule can I expect as a Maintenance Technician II at The Trails at King Farm?

As a Maintenance Technician II at The Trails at King Farm, you will work Monday to Friday from 8:00 AM to 5:00 PM, along with a rotating on-call schedule every 5-6 weeks. This structured schedule allows for a work-life balance while ensuring timely responses to maintenance emergencies.

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What benefits does WinnCompanies offer for Maintenance Technician II roles?

WinnCompanies provides an extensive range of benefits for Maintenance Technician II roles, including generous time off, a 401(k) plan with company matching, comprehensive medical, dental, and vision options, and tuition reimbursement for continuous training. Additional perks include wellness programs, flexible schedules where applicable, and employee discounts on various services and products.

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How can I stand out as a candidate for the Maintenance Technician II position at WinnCompanies?

To stand out as a candidate for the Maintenance Technician II position at WinnCompanies, emphasize your hands-on maintenance experience and any relevant certifications such as CAMT. Highlight your problem-solving abilities and your commitment to providing excellent customer service, as these are key aspects of the role that contribute to resident satisfaction.

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Common Interview Questions for Maintenance Technician II (The Trails at King Farm)
Can you describe your experience with HVAC systems?

In your answer, outline any previous roles that involved HVAC systems, detailing specific tasks you've completed, such as routine maintenance, troubleshooting issues, or repairing units. Physics fundamentals often apply—demonstrate your understanding of how HVAC systems operate and your ability to work with these systems safely and effectively.

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How do you prioritize tasks when multiple service requests come in at the same time?

Explain your method for assessing the urgency of each request, weighing factors like resident complaints, safety issues, and the impact on overall property management. Highlight your communication skills, as you'll need to keep residents informed while you determine what needs immediate attention.

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What steps do you take to prepare a vacant apartment for new residents?

Discuss the thoroughness of your approach, mentioning specific tasks like checking utilities, painting, cleaning, and ensuring all appliances function correctly. Stress your attention to detail to ensure the apartment meets company standards and gives new residents a warm welcome.

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Can you give an example of when you had to handle a difficult resident situation?

Provide a specific scenario where you may have faced a challenge, such as a maintenance issue in a resident's unit. Emphasize your communication, empathy, and problem-solving skills to resolve the situation while ensuring the resident felt heard and respected.

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How do you keep your technical skills updated in the maintenance field?

Share how you actively seek out training opportunities, whether through vocational courses, online resources, or industry certifications. Mention any memberships in professional organizations or trade associations that facilitate continual learning in maintenance.

Join Rise to see the full answer
What experience do you have with preventative maintenance programs?

Discuss your involvement in implementing or following a preventive maintenance schedule, such as routine inspections and maintenance of systems. Emphasize how proactive measures helped reduce costly repairs and increased resident satisfaction.

Join Rise to see the full answer
How do you handle being on-call for maintenance requests?

Express your willingness and readiness to handle on-call obligations, detailing your methods for managing emergency situations calmly and efficiently. Share examples of how you've successfully resolved after-hours issues in previous roles.

Join Rise to see the full answer
What do you enjoy most about working in maintenance?

Talk about your passion for problem-solving and the satisfaction that comes from enhancing residents' living environments. Highlight how your technical skills translate into creating a positive impact within the community.

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Are you comfortable using technology and software for maintenance tasks?

Affirm your familiarity with using tablets or software for tracking service requests, upkeep schedules, and inventory management. Provide an example of a specific technology you've used in a previous role and how it helped streamline your work.

Join Rise to see the full answer
What strategies do you use to maintain effective communication with residents and the management team?

Talk about your commitment to regular and clear communication. Provide an example of how you keep residents informed about expected maintenance timelines or updates, and how you work with management to relay any resident concerns or needs.

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Through the efforts of our outstanding team members, WinnCompanies is the creator and champion of the best possible living communities for our residents and clients, achieved through strong partnerships, a passion for excellence and a commitment t...

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DATE POSTED
January 1, 2025

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