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Supportive Housing Case Manager - job 1 of 2

Company Description

Compass Career Solutions, sister company to Dungarvin, strives to be the provider of choice for services that are personalized and enrich people's lives. Our Housing team is responsible for providing case management services and life skill development for homeless individuals and families. 

Company Perks/Benefits: 

  • Wage: $22.10/hour
  • Full Range Scale $22.10 - $23.95 per hour (the rate of pay and pay scale provided for this position are based on title and geographical location)
  • Schedule: Monday-Friday daytime hours with flexibility needed for some nights and weekends 
  • Medical, Vision and Dental Insurance for eligible employees 
  • Supplemental Insurance 
  • Flex Spending and HSA Accounts for eligible employees 
  • Pet Insurance 
  • Life Insurance for eligible employees 
  • 401 K plan with up to  3% employer match for eligible employees 
  • PAID TIME OFF (PTO) for eligible employees 
  • Growth and Development Opportunities 
  • Employee Referral Program 
  • Employee Assistance Program 
  • National Brand Discounts 
  • Tapcheck- early pay access 
  • PAID training and orientation 

Job Description

  • Conduct assessments and interviews with clients to determine eligibility.
  • Develop and update action plans, case notes, and other documents related to a client’s file.
  • Provide ongoing life skills development to assist the client in improving independence and quality of life.
  • Provide specialized and targeted interventions when clients are at risk of eviction.
  • Connect clients to medical, mental health, and other supportive counseling services.
  • Establish a network of community services and conduct appropriate referrals to clients.
  • Guide clients through the process of application, qualification, and re-determination for SSI, SSDI, Medicaid, Medicare, SNAP, and other services as needed.
  • Occasionally conduct visits in the client’s home.
  • Enlist the support of property management as appropriate for wellness checks.
  • Track and report outcomes. Provide data updates as directed.
  • Attend and actively participate in scheduled internal and external meetings.
  • Travel throughout the area and provide transportation to clients as needed.
  • Represent Compass at professional meetings, community events, and to members of the community.
  • Ability to use assigned technology as directed in the community (laptop, cell phone, and designated software).

Qualifications

  • High school diploma or general education degree (GED), with preference for a Bachelor’s degree in the social service field.
  • Must be at least 21 years of age.
  • 2 years of experience in the social service field.
  • One year of related experience and/or training working with people in crisis, specifically in housing and social services.
  • A valid driver's license, insurance, and reliable transportation.
  • Ability to perform CPR/First Aid as needed.
  • Ability to lift up to 50 lbs.

Additional Information

Compass believes that diversity and inclusion make our organization stronger. Together, we're working to create a culture that supports our employees and the people we serve. We are an affirmative action and equal opportunity employer.

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Average salary estimate

$47852 / YEARLY (est.)
min
max
$45928K
$49776K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Supportive Housing Case Manager, Dungarvin

If you're passionate about providing support and making a difference in the lives of individuals and families, the Supportive Housing Case Manager position at Compass Career Solutions in Tacoma, WA, might be your perfect fit. In this role, you'll have the opportunity to conduct assessments and develop tailored action plans for clients who are facing homelessness. You'll work closely with them to enhance their life skills and improve their independence, while connecting them with essential community resources and supportive services. As you help clients navigate complicated systems for benefits like SSI and Medicaid, you’ll also assist those at risk of eviction by providing targeted interventions. Your dedication will play a crucial role in fostering a sense of community and belonging for those you serve. The ideal candidate is someone with at least two years of experience in the social services field, preferably with direct experience helping individuals in crisis. A valid driver's license and reliable transportation are essential, as you’ll be traveling to meet clients and assist them in their homes when necessary. Enjoy the careers perks such as competitive wages, comprehensive health insurance, and opportunities for growth and development while working in a warm and welcoming environment. If you're ready to take on a meaningful challenge and inspire change, we’d love to see you get on board with Compass Career Solutions!

Frequently Asked Questions (FAQs) for Supportive Housing Case Manager Role at Dungarvin
What are the responsibilities of a Supportive Housing Case Manager at Compass Career Solutions?

As a Supportive Housing Case Manager at Compass Career Solutions, your key responsibilities include conducting assessments and interviews to determine client eligibility, developing action plans, providing life skills training, and connecting clients to vital community services such as medical and mental health support. Additionally, you'll track outcomes and participate in community events, offering support to help guide your clients through challenging times.

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What qualifications do I need to apply for the Supportive Housing Case Manager position at Compass Career Solutions?

To apply for the Supportive Housing Case Manager position at Compass Career Solutions, a high school diploma or GED is required, with a preference for a Bachelor's degree in social services. Candidates should have at least two years of experience in the social service field, including experience working with individuals in crisis and the ability to perform CPR/First Aid as needed.

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What makes the Supportive Housing Case Manager role at Compass Career Solutions unique?

The Supportive Housing Case Manager role at Compass Career Solutions offers a unique opportunity to make a real impact in the lives of those facing homelessness. Your work will not only involve assessments and development of action plans but also active participation in supporting clients through the process of securing vital services, thereby contributing to their independence and quality of life.

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What benefits can I expect as a Supportive Housing Case Manager at Compass Career Solutions?

Supportive Housing Case Managers at Compass Career Solutions enjoy several benefits, including a competitive wage of $22.10 to $23.95 per hour, comprehensive medical, vision, and dental insurance, as well as dental life insurance options. Additional benefits include paid time off, retirement plan options with employer matching, and opportunities for personal and professional growth.

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What is the work schedule like for the Supportive Housing Case Manager at Compass Career Solutions?

The Supportive Housing Case Manager position at Compass Career Solutions typically follows a Monday to Friday schedule during daytime hours. However, flexibility is required as there might be a need for evening or weekend work to accommodate client needs. This flexibility is essential in providing comprehensive support to clients and addressing their urgent needs.

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Common Interview Questions for Supportive Housing Case Manager
Can you describe your experience working with individuals in crisis as a Supportive Housing Case Manager?

When answering this question, highlight specific instances where you've worked directly with individuals in crisis. Discuss the challenges you faced, the methods you used to provide support, and any positive outcomes or growth you observed in your clients.

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How do you approach developing action plans for clients?

Explain your method for creating client-centric action plans, including your process for assessing needs, setting achievable goals, and evaluating progress. Providing examples of successful case management will illustrate your experience effectively.

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What strategies do you use to connect clients with community resources?

Discuss your approach to establishing relationships with community resources and how you actively refer clients to their relevant support services. Emphasizing your communication skills and advocacy efforts can strengthen your answer.

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How do you prioritize tasks when managing multiple client cases?

In your response, highlight your organizational skills and techniques for prioritization. Detail any tools or methods you use to ensure all client needs are met timely, and how you communicate with clients to keep them informed.

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Can you give an example of a successful intervention you've implemented for a client at risk of eviction?

Prepare an example that outlines the situation, your intervention strategy, and the positive results. This showcases your problem-solving skills and ability to think critically in high-stakes scenarios.

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How do you maintain client confidentiality while working in the community?

To answer this, discuss your understanding of confidentiality laws and best practices. Emphasize the importance of protecting client information at all times and the methods you use to ensure this.

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What motivates you to work in this field as a Supportive Housing Case Manager?

Reflect on your passion for helping others and how your personal values align with the mission of Compass Career Solutions. Share any relevant experiences that fueled your commitment to supporting marginalized populations.

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How do you handle conflicts between clients and resources or housing providers?

Describe your conflict resolution skills and provide examples of situations where you've successfully mediated disputes. Highlight your communication and negotiation skills as essential tools in these scenarios.

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What role does teamwork play in your work as a Supportive Housing Case Manager?

Discuss the collaborative nature of case management, and how teamwork contributes to achieving the best outcomes for clients. Highlight any experiences where you worked closely with colleagues or other organizations.

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What skills do you believe are most important for a Supportive Housing Case Manager?

In your response, identify key skills such as empathy, communication, problem-solving, and cultural competency. Explain why these skills are vital in supporting clients and achieving positive results.

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Respecting and Responding to the choices of people in need of supports. We believe each person has his or her own set of aspirations, goals, strengths, and dreams. Dungarvin works closely with each person, and people close to the individual, to d...

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December 22, 2024

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