Solution Architect - Mid Senior

As a Solution Architect - Mid Senior at Dyania Health, your primary responsibilities include collaborating with business development to grasp client needs, developing technical presentations, and gathering project-specific requirements. You'll also be responsible for creating technical documentation to assist clients in implementing Synapsis AI effectively. Acting as a communication bridge, you'll relay client needs to our engineering team, while developing product demonstrations to showcase our solution's value.

To qualify for the Solution Architect - Mid Senior role at Dyania Health, candidates should have a degree in computer science, engineering, or mathematics, coupled with at least 5 years of experience in technical sales or a sales engineering role. Additional experience in backend software engineering or technical architecture is vital, along with exceptional communication skills to convey complex concepts to diverse stakeholders.

While Dyania Health appreciates prior experience in healthcare technologies such as EMR systems (e.g., Epic, Cerner), it's not mandatory. Having a strong foundation in technology sales cycles and excellent problem-solving abilities that allow you to provide feasible solutions under challenging circumstances will be immensely beneficial for this role.

A Solution Architect - Mid Senior plays a crucial role in Dyania Health's mission by ensuring that our innovative Synapsis AI solution not only meets technical specifications but also aligns with client needs. By effectively communicating our product's capabilities and benefits while fostering a collaborative environment, you’ll help drive the adoption of our technology, ultimately improving healthcare outcomes.

Dyania Health promotes a team culture characterized by empathy for patients and respect for teammates. We value humility, self-awareness, and diversity of thought. Our work environment encourages flexibility and open dialogue, allowing team members to collaboratively brainstorm and adapt as strategic priorities evolve. If you're someone who thrives in a supportive and inclusive culture, you’ll feel right at home.

When answering this question, highlight specific examples of how your experience has prepared you to understand client needs and translate them into technical solutions. Discuss key projects where you worked directly with clients, emphasizing your role in implementing technical solutions and driving sales.

To answer this, select a specific instance that illustrates your ability to simplify difficult concepts. Discuss your approach to breaking down the information and the positive feedback you received from your audience, showcasing your effective communication skills.

Focus on discussing both general approaches as well as specific methodologies you’ve used, such as interviews, surveys, or workshops. Explain how these methodologies helped you capture accurate and comprehensive requirements, ensuring client projects are set up for success.

Explain your approach to conflict resolution by emphasizing your communication skills. Discuss how you facilitate discussions between stakeholders to find a middle ground while ensuring that the designs remain functional and feasible.

Select a product demonstration that achieved significant outcomes. Describe the customization you added to match the client's needs, the feedback received, and how it directly impacted the sales process, demonstrating your proficiency in this area.

Discuss how you prioritize aspects such as audience engagement, technical clarity, and alignment with client needs. Mention how you adapt content based on varying technical knowledge levels and how you gauge audience understanding throughout the presentation.

Emphasize your commitment to continued learning by mentioning resources you utilize, such as industry publications, online courses, or professional networks. Discuss how these resources help you stay informed and adapt solutions to emerging trends.

Discuss the importance of empathy in understanding client perspectives and how it aids in creating tailored solutions. Highlight your collaborative mindset and provide examples of successful teamwork that enhanced project outcomes.

When answering this question, discuss your familiarity with EMR systems, focusing on relevant projects. Highlight any experience you have in managing data interoperability or working with healthcare data, as these experiences will resonate with the hiring team.

Address this by underscoring the importance of transparency and communication. Explain how you would engage the client to understand their concerns, ensure they are guided through potential solutions, and continually follow up until the issue is resolved satisfactorily.