Associate ServiceNow Platform Developer

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Why Gallo?

With a global portfolio of over 100 unique wine and spirits brands, we are the largest family-owned winery in the world. Apply Today! Our Brands. Your Future.

Position can be US based Remote.

As an Associate Platform Developer supporting ServiceNow, you will support activities for development and customizations on "the platform", including coding, unit testing, building applications, and creating or modifying existing applications.

What You Will Do:

• Supports activities related to design, development and implementation of technical solutions in accordance with requirements provided by the business and/or other areas within the IT organization.
• Supports Service Now
• Applies industry best practices to address and review system requirements, business processes, changing development and technology environments
• Assists with creation of new functionality to modify and extend existing apps using appropriate technologies.
• Assists in conducting quality assurance testing and quality assurance practices to deliver IT services that meet requirements, work as planned and integrate with other IT services.
• Supports execution to business requirements and helps identify risks in the development process.
• Performs root cause analysis for any technical application issues.
• Applies technical understanding to execute upgrades and implementation of future phases of application.
• Supports documentation preparation of the development and functioning of operational systems including technical reports and instructional manuals.
• Provides training and support for designated customers with guidance from higher level peers or leaders. Supports projects, conducts internal and external meetings as needed
• Follows internal best practices as directed.
• Meets budget and schedule commitments, as well as communicate project status to all levels of management.
• Ensures performance measurements are met in all elements Portfolio including development, delivery, operations, SLAs, and customer service.
• Learns and begins to understand capabilities and constraints of the platform and how to maximize their value in our applications and tools
• Identifies opportunities for system and process improvements.
• Handles simple projects or participates in medium to large projects related to platform development and prioritizes as needed.
• May be required to provide on-call support during off-hours.
• Maintains satisfactory attendance, to include timeliness.
• Responsible for understanding and complying with applicable quality, environmental and safety regulatory considerations. If accountable for the work of others, responsible for ensuring their understanding and compliance.
• Exhibits Intrapreneurship and Ownership behaviors:
• Intrapreneurship is entrepreneurship in an established company: behaviors that include thinking boldly, taking appropriate risks, learning from mistakes, showing initiative, and encouraging and reinforcing innovation.
• Ownership refers to behaviors that include setting high expectations, driving candid discussion, and holding self and others accountable.

What You Will Need:

• Bachelor’s degree OR High School diploma or State-issued equivalency certificate plus 4 years of IT experience.
• Required to travel to company offices, sites, and/or meeting locations for onboarding, training, meetings, and events for development, department needs, and business delivery up to 5% of the time, with or without reasonable accommodation. This may be in addition to travel requirements, if applicable, as listed in this job description.
• Required to be 18 years or older. This may be in addition to other age requirements, if applicable, as listed in this job description.

What Will Set You Apart:

• Bachelor’s degree plus 2 years of IT experience; OR High School diploma or State-issued equivalency certificate plus 6 years of IT experience.
• Familiar with REST/SOAP API functions.
• Experience as a ServiceNow Developer
• Experience with ITOM, ITIL modules, SPM and CMDB Modules and their integrations
• Expertise in ServiceNow development, including UI policies, business rules, client scripts, and workflows.
• Proficiency in JavaScript, GlideScript, and scripting in ServiceNow.

Compensation:

• Hiring Salary Range Posted: $60,300 - $100,400
• Actual compensation paid within the range will be determined by factors such as the education, experience, knowledge, skills and abilities of the applicant, internal equity, and alignment with market data.

Perks & Benefits:

• This position includes a competitive benefits package.
• Winery - Please click here to view our full list of benefits or click here to watch our video.
  • Make sure to use the correct benefits link (salaried, hourly, union, etc) with the correct company logo/name.

To view a full job description, please click here.

Expected Close date - 1/24/23

Requisition ID: 103588

Hiring Manager - Phil Ward

Recruiter - Kyle Schnurbusch

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Gallo’s policy is to afford equal employment opportunity to all applicants and employees and not to discriminate on the basis of race, traits historically associated with race, including but not limited to, hair texture and protective hairstyles (such as braids, locks, and twists), color, national origin, ancestry, creed, religion, physical disability, mental disability, medical condition as defined by applicable state law (including cancer and predisposing genetic characteristics), genetic information, marital status, familial status, sex, gender, gender identity, gender expression, sexual orientation (actual or perceived), transgender status, sex stereotyping, pregnancy, childbirth or related medical conditions, reproductive health decision making, age, military or veteran status, domestic violence or sexual assault victim status, or any other basis protected by applicable law. Nor will Gallo discriminate based on a perception that an individual has any of the foregoing characteristics or is associated with a person who has, or is perceived to have, any of those characteristics.

Gallo will comply with state and local laws prohibit discrimination for lawful out-of-work behavior, such as off-duty use of cannabis away from the workplace (subject to federal and state law exceptions), the existence of non-psychoactive cannabis metabolites in hair, blood, urine, or other bodily fluids as determined by a drug screening test (subject to federal and state law exceptions).

We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gallo is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at 209.341.7000.

Gallo is enrolled in the Department of Homeland Security's E-Verifying program and will use the program to verify the employment eligibility of all newly hired employees as required.

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