Job details

E-Commerce Campaign Manager

At Sonos we want to create the ultimate listening experience for our customers and know that it starts by listening to each other. As part of the Sonos team, you’ll collaborate with people of all styles, skill sets, and backgrounds to realize our vision while fostering a community where everyone feels included and empowered to do the best work of their lives.

Within our DTC organization, our mission is to build and strengthen customer relationships through premium, personal experiences. The Ecommerce team brings that goal to life by working cross-functionally to build a premium education experience that drives conversion and order value. Our team produces web experiences in support of new product introductions, promotions, new merchandising experiences, demand driving programs, always-on optimization, and geo-expansion.

We are looking for a capable Ecommerce Campaign Manager to plan, execute, and analyze global Go-To-Market campaigns, category/product sustain efforts, and merchandising experiences.

What You’ll Do:
As a member of the Global Ecommerce team, you will work cross-functionally to brief, plan, execute, and analyze key GTM campaigns, including new product introductions, promotions, brand campaigns, new programs, new merchandising experiences, and more. The ideal candidate can blend their ecommerce domain knowledge with their strategic acumen, program management, and data analysis skill set to take initiatives from ideation to execution to optimization.

Responsibilities:
Planning

Drive GTM planning and production milestones within the wider DTC roadmap
Build plans and work breakdowns to drive execution and decompose scope/requirements into experience briefs for creative teams
Manage consultative and informative communications to all cross-functional partners to ensure they’re engaged and informed
Work with CRM, paid media, and other channel leads to align on integrated planning when applicable

Execution

Manage timelines and creative delivery to ensure timely hand offs of assets from our Brand Creative team
Facilitate execution of GTM plans with the Web Technology and Ecommerce Site Production organizations
Lead experience reviews with key stakeholders
UAT all experiences tied to a given campaign/initiative

Supporting

Working with the insights team, provide activation-specific reporting to: understand impact to the business; help ensure future learnings; and drive comp events and preparation for the next year
Run lessons learned meetings to post-mortem key activations
Present reports throughout various levels of the organization

What You’ll Need:

Research shows that candidates from underrepresented backgrounds often don't apply for roles if they don't meet all the criteria. If you don’t have 100% of the skills listed, we strongly encourage you to apply if interested.

Basic Qualifications:

3+ years of experience in ecommerce marketing, merchandising, or program management role in-house at a brand, digital agency, or systems integrator

Preferred Qualifications:

Bachelor's degree in communications, marketing, business, or related experience
Experience managing complex projects/programs with integrity and transparency across all stakeholders
Knowledge of web analytics tools such as Google Analytics, Omniture, and Tableaux
Experience with Google docs (collaboration), Jira (issue and work tracking), and Confluence (documentation)
Familiarity with Salesforce Commerce Cloud a plus
Familiarity with A/B testing tools and optimization platforms such as Optimizely
High degree of accuracy and detail-oriented
Strong technical aptitude and an insatiable appetite for learning and staying up to date with technology
Strong analytical skills, and know how to craft compelling narratives around data
Comfortable working with creative teams, talented at articulating business requirements into user experiences, and adept at providing objective feedback
Articulate and concise in written and verbal communication
Strong writer that knows their way around a program or creative brief
Excellent interpersonal and prioritization skills, with project management experience
Comfortable working across multiple teams, in a dynamic environment

#LI- Remote

At Sonos we consider a wide range of factors when determining compensation, which may lead individual compensation to vary depending on job related qualifications, skills, and experience. All full time employees are eligible for merit increases, discretionary bonuses, and equity. Our job postings may span more than one career level and the base pay range may be modified in the future based on changing market conditions. The starting base pay for this role for all US candidates is between:

$95,000 and $105,100

Please note that compensation details listed in US job postings reflect the base salary only, and do not include bonus, equity, or benefits.

We also offer a comprehensive benefits program with choice and flexibility in mind to help support the health, wealth, and overall well-being of our employees. Regular full time employees in the US are eligible for benefits on day one, including:

Medical, Dental, and Vision Insurance
A 401(k) plan with company matching and immediate vesting
An Open Time Off policy (OTO) so you have maximum opportunity to disconnect and recharge, with no tenure-based vacation accruals required
80 hours of sick time upon hire, refreshed annually
Up to 12 paid holidays per calendar year
12 weeks of paid Bonding Leave following the birth or adoption of a new child, plus up to an additional 12 weeks of Medical Leave for birthing parents under our Short Term Disability policy
Company-paid Disability, Life, and AD&D Insurance
Voluntary benefits, including Voluntary Life, AD&D, Accident, and Pet Insurance
Mental health benefits to support your holistic well-being
A generous employee discount program & paid streaming music services on the Sonos platform

For a holistic overview of our benefits, please visit

sonosbenefits.com

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

Your profile will be reviewed and you'll hear from us once we have an update. At Sonos we take the time to hire right and appreciate your patience.

Notice to U.S. Job Applicants: Sonos is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Follow the links to review the

EEO is the Law poster

and its

supplement

. Sonos is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to accommodations@sonos.com and let us know the nature of your request and your contact information.

Sonos Glassdoor Company Review

3.9