Outcomes and Digital Systems Manager

Exciting opportunity to be part of our NEW Better Connect program in Queensland!

• Flexible FTE (0.8 – 1FTE) ongoing position + Hybrid working conditions
• Based at one of our 4 sites - Gympie, Hervey Bay, Rockhampton or Emerald (Gympie region, Butchulla country, Darumbal land or Central Highlands Region)
• $100,844 pa + Super + Not-for-Profit Salary Packaging up to $18,550 

Are you tired of staring at your computer screen, trapped in the same routine as the data manager? Do you want to be part of something truly transformational, making a real difference in people's lives? Then look no further!

EACH is excited to announce that we are the Lead Agency for the Better Connect program, a groundbreaking initiative focused on Mental Health, Alcohol and Other Drugs, and Suicide Prevention. This program is designed to deliver comprehensive, integrated, and person-centered care across the beautiful CCQ region (Central Queensland, Wide Bay, Sunshine Coast).  Click here to learn more.

Job Description 
Reporting to the General Manager the Outcomes and Digital Systems Manager is responsible for overseeing the client management systems, data, and outcome reporting of the service.

Key duties will include:

• Supporting decision making by overseeing live data reporting and analysis.
• Coordinating with Digital and Health Technology teams for seamless system integration.
• Collaborating with service streams to identify opportunities for process improvement and care coordination.
• Coordinating the implementation and ongoing functionality of the digital health platform to ensure integrated team care, digital health technology initiatives, program needs, and customer-focused care.
• Developing evaluation criteria and outcome standards, while ensuring compliance.
• Manage a team responsible for outcomes reporting and care systems integration. 
• Actively engage in co-design processes to foster collaboration and innovation within their respective area. This includes facilitating workshops, gathering diverse stakeholder input, and leveraging co-design principles to develop solutions that meet both organisational objectives and stakeholder needs.
• This position requires occasional travel within the region.

To view a copy of the full Position Description, click here. Alternatively, for more information please contact Bharat Mahajan (General Manager) at [email protected] or on 0447 968 464.

About you 
We are looking for a dedicated leader with extensive experience and expertise in healthcare operations, quality improvement, or related field.

The ideal candidate will possess strong project management and team leadership skills, coupled with excellent communication and collaboration abilities to effectively engage and negotiate with a diverse range of stakeholders. You will demonstrate proficiency in developing and implementing effective strategies, as well as strong financial management capabilities and a high level of computer literacy. Exceptional organisational and planning skills are essential for the success of this role, along with the ability to excel under pressure and meet tight deadlines.

Additionally, experience in data analytics, outcome performance measurement, community-based recovery services, program evaluation, and a commitment to person-centered care and cultural safety are integral to this role.

• Bachelor’s degree in a relevant field (e.g., healthcare administration, public health, business administration).

What’s in it for you? 

• Flexible working conditions tailored to you
• Competitive salary based on qualifications and experience
• Generous not-for-profit salary packaging of up to $15,900 tax-free income per year 
• Up to $2,650 additional tax-free money to spend towards meals entertainment
• A variety of opportunities for career progression and professional development via formal and informal training, our leadership pipeline and discipline-specific learning
• Support through a comprehensive Employee Assistance Program
• The opportunity to purchase additional leave
• 4 weeks paid annual leave, sick/carers leave, family & domestic violence leave, public holiday substitution policy, and more…

Applications Close: Friday 8th Nov 2024
Please note applications will be reviewed as they are received.

Next Steps in the Hiring Process 
Thank you for your interest in joining EACH! To learn more about next steps, please check out our Hiring Process Guide.

EACH Commitments

At EACH, we prioritize treating every individual with dignity and respect, regardless of their background, ability, or identity. We actively encourage applications from diverse backgrounds and those with lived experiences.  

EACH is committed to creating a culturally safe environment that values and supports Aboriginal & Torres Strait Islander people(s), recognizing and respecting their unique culture and contribution to our communities. We strongly encourage applications from Aboriginal and Torres Strait Islander People.  For further information regarding our commitment please see our Reconciliation Action Plan.

As a child-safe organisation, EACH prioritizes child safety and well-being by creating a secure environment for children and implementing effective organisational structures, policies, and procedures