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Director, Retirement Plan Services

About Earned Wealth

Earned is the comprehensive, tax-smart wealth building solution exclusively for doctors, their families, and their practices. With a wide range of individual and practice solutions, we strive to be the only financial partner doctors need. By integrating our personal and practice solutions into an overall strategy, we can fully optimize our clients’ wealth potential and help them achieve better financial outcomes.

Our financial solutions are backed by fiduciary experts and modern, tax-smart technology – including our iOS app, which provides clients with a clear view of their financial trajectory and the value Earned is adding to their portfolio.

We have secured $200M to fund an aggressive acquisition strategy that will accelerate this vision. We are backed by leading growth equity and venture capital investors including Summit Partners, Silversmith Capital, Juxtapose, Hudson Structured, and Breyer Capital.

Job Summary:

The Director of Retirement Plan Services leads and oversees all aspects of pension plan administration, including Defined Contribution and Defined Benefit plans. This role encompasses strategic oversight of plan design, regulatory compliance, and reporting, as well as the management and mentorship of the pension administration team. This role will be working with Earned's newly acquired firm Thomas Doll.

Key Responsibilities:

  • Strategic Oversight: Provide strategic direction and leadership in the design, implementation, and administration of pension plans. Ensure alignment with organizational goals and regulatory requirements.

  • Compliance Management: Oversee compliance with federal and state regulations, including non-discrimination testing, IRS and DOL filings, and other government reporting. Ensure the organization meets all compliance deadlines and standards.

  • Team Leadership: Lead, mentor, and develop a team of pension administrators. Foster a collaborative environment that encourages professional growth and ensures high-quality service delivery.

  • Client Relations: Serve as the primary point of contact for key clients and stakeholders. Build and maintain strong relationships with clients, addressing complex issues and offering strategic guidance.

  • Reporting and Analysis: Direct the preparation and analysis of administrative reports and statements. Utilize data to drive improvements in plan administration and operational efficiency.

  • Process Improvement: Identify and implement best practices and process improvements to enhance the efficiency and effectiveness of pension administration functions.

Key Requirements:

  • Bachelor’s degree required; advanced degree preferred.

  • Minimum of ten years of pension administration experience with a proven track record in a leadership role. 

  • Advanced knowledge of pension administration software and tools; ASC and FT Williams required. Microsoft Office suite proficiency required.

  • NIPA or ASPPA credentials required.

Benefits

  • An attractive total compensation package

  • Employer-sponsored health insurance (medical, dental, vision)

  • 401k + 4% match

What You Should Know About Director, Retirement Plan Services, Earned

Are you ready to take the lead on retirement planning for some of the most dedicated professionals? Join Earned Wealth as the Director of Retirement Plan Services in San Francisco! At Earned, we're on a mission to be the ultimate financial partner for doctors and their families by providing comprehensive, tax-smart wealth-building solutions. As the Director of Retirement Plan Services, you'll play a crucial role in overseeing our pension plan administration, ensuring that both Defined Contribution and Defined Benefit plans are designed and implemented with our clients' best interests in mind. You’ll guide a talented team of pension administrators, ensuring they have the right tools and environment to thrive while upholding the highest compliance standards. Your insights will steer strategic decisions and improve processes, enabling our clients to achieve their financial goals. If you have a passion for leadership in pension administration and at least ten years of experience under your belt, this is the perfect opportunity to make a significant impact. With support from leading investors and the recent acquisition of Thomas Doll, we'll grow and innovate together. Ready to elevate the retirement experience for our clients while advancing your career? We can’t wait to meet you!

Frequently Asked Questions (FAQs) for Director, Retirement Plan Services Role at Earned
What are the responsibilities of the Director of Retirement Plan Services at Earned Wealth?

The Director of Retirement Plan Services at Earned Wealth is responsible for leading pension plan administration including both Defined Contribution and Defined Benefit plans. Key responsibilities include providing strategic oversight, ensuring regulatory compliance, managing and mentoring a team of pension administrators, building client relationships, directing reporting and analysis, and driving process improvements. This role is critical in aligning pension services with the organization's goals and enhancing the overall client experience.

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What qualifications do I need to be a Director of Retirement Plan Services at Earned Wealth?

To be considered for the Director of Retirement Plan Services position at Earned Wealth, candidates should possess a Bachelor’s degree, with an advanced degree preferred. A minimum of ten years of pension administration experience in a leadership role is essential. Additionally, familiarity with pension administration software such as ASC and FT Williams, proficiency in Microsoft Office, and NIPA or ASPPA credentials are required. Such qualifications ensure you are equipped to lead our retirement plan services effectively.

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How does the Director of Retirement Plan Services contribute to compliance at Earned Wealth?

The Director of Retirement Plan Services plays a pivotal role in overseeing compliance with federal and state regulations at Earned Wealth. This includes managing non-discrimination tests, ensuring timely IRS and Department of Labor filings, and meeting all government reporting standards. By leading these efforts, the director ensures that Earned maintains best practices and consistently meets compliance deadlines, protecting both the organization and its clients.

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What is the team structure like for the Director of Retirement Plan Services at Earned Wealth?

At Earned Wealth, the Director of Retirement Plan Services will lead a dedicated team of pension administrators. This includes mentoring team members, promoting a collaborative environment, and ensuring high-quality service delivery. The director's leadership will be essential in fostering professional growth within the team, which is crucial for maintaining the efficiency of our pension plan administration and enhancing client relations.

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What kind of career experience is valuable for the Director of Retirement Plan Services position at Earned Wealth?

Valuable career experience for the Director of Retirement Plan Services at Earned Wealth includes a robust background in pension administration, particularly in leadership roles. Candidates should ideally have experience directly engaging with clients, managing compliance processes, and providing strategic oversight of retirement plans. Familiarity with pension administration tools and software, plus a track record of implementing process improvements, will set candidates apart when applying for this vital position.

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Common Interview Questions for Director, Retirement Plan Services
Can you describe your experience with pension plan administration?

When answering this question, highlight your specific roles in pension plan administration, including both Defined Contribution and Defined Benefit plans. Discuss any relevant software you've used, and share any compliance challenges you faced and how you resolved them.

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How do you ensure compliance with pension regulations?

Discuss your familiarity with federal and state pension regulations, and provide examples of how you have managed compliance in the past. Emphasize your systematic approach, including regular audits or reviews to stay updated on changes.

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What strategies do you use to lead a team effectively?

Share specific leadership strategies you’ve implemented, such as regular touchpoints, mentorship programs, or skills training initiatives. Highlight any successful outcomes of team initiatives you've led, ensuring to connect your leadership style with team success.

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How do you approach client relations in your role?

Explain your strategy for building and maintaining client relationships, including active communication, understanding their unique needs, and providing tailored solutions. Illustrate this with examples from your previous experience.

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What experience do you have with process improvements?

Detail specific process improvements you've initiated in past roles. Focus on the challenges, steps taken, and outcomes achieved to demonstrate your proactive approach to enhancing administrative efficiency.

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Describe a complex project you managed related to pension plans.

In answering this question, provide a detailed narrative of a specific project, including objectives, team involvement, challenges faced, and how you ensured successful completion. Highlight your project management skills throughout.

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What tools and software are you proficient with in pension administration?

List the specific pension administration software tools you have utilized, such as ASC or FT Williams, and any other relevant technologies. Discuss how you've leveraged these tools to enhance productivity and compliance within your teams.

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How do you handle conflicts within your team?

Illustrate your conflict resolution approach by providing an example of a past conflict. Explain how you facilitated a resolution that benefited both the individuals involved and the team's overall productivity.

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What steps do you take to stay current with industry developments?

Describe your commitment to professional development, including attending workshops, reading industry publications, or participating in relevant organizations. This shows your dedication to staying informed and enhancing your professional expertise.

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What do you consider best practices for pension administration?

Discuss industry-recognized best practices that you've successfully implemented in previous roles. This could include timely reporting, proactive compliance measures, or client engagement strategies that enhance the overall administration of pension plans.

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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
December 3, 2024

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