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Vice President, Wealth Management

At Redwood Credit Union we are on a journey to re-imagine the way we do business, and we can’t do it without you - our next great hire.

Since 1950, Redwood Credit Union has been helping people reach their financial goals and dreams with a focus on helping others. As a not-for-profit financial institution, our passion is for helping our Members meet their financial needs, whether it’s through better rates, low or no fees, or expanded services.

That people-first approach holds true for our employees, too. Our work environment is built on service and trust. It's all possible with a leadership team committed to hiring talented people and helping them develop their careers.


Redwood Credit Union is looking for a Vice President of Wealth Management who will be responsible for planning, organizing and managing Redwood Credit Union’s Wealth Management Program. Emphasis is placed on providing excellent Member satisfaction and significantly growing the operations through the offering of deposits, alternative, full-service investment, and retirement products and services.


ESSENTIAL FUNCTIONS:

Leadership

• Review and identify cost-effective utilization of all resources. In particular, lead and direct the management of staff and directly supervised employees to ensure the availability of skills and abilities needed to meet RCU’s vision, mission, values, and service doctrine.

• Analyze and communicate information about performance, the competition, the marketplace, and company resources in a manner that balances immediate needs with those of the future.

• Communicate with senior management regarding all aspects of Wealth Management which includes Department operations, procedures, and policies.

• Develop and present strategic and tactical opportunities to senior management.

• Manage the overall development of Wealth Management Department through a comprehensive business plan including new Member outreach and existing Member referral programs. 

• Manage the overall development of investments through an internal business-development program and motivate staff to sell and market RCU.

• Participate in and represent Redwood Credit Union at internal and external events and community functions.

• On behalf of RCU, “own” the relationships and interface with key assigned partners, e.g., CUSO Financial Services (CFS).

• Represent the Credit Union in relationships with industry organizations, regulatory bodies, and other key outside parties.


Program Management

• Manage and direct Investment and Wealth Management to generate non-interest income for RCU.

• Establish and/or implement measurement criteria for tracking results, assign priorities and resources, and follow through to ensure timely and accurate completion of assignments.

• Provide regular feedback and progress reports regarding Wealth Management Department sales practices and business development initiatives.

• Establish and monitor reporting systems designed to keep the Senior Leadership Team informed of all Wealth Management activities and issues.

• Monitor and review all Wealth Management Department budgets.

• Continually assess the competitiveness of all programs and practices against the relevant comparable companies, industries, and markets.

• Oversee the management of projects related to deposit products, new development, existing changes, and related compliance and or regulatory changes.

• Manage the overall relationships with external partners, Branch Operations, Compliance, Legal, Risk, Marketing, and IT departments to deliver new products and promotions.

• Ensure compliance with pertinent government rules and regulations.

• Evaluate efforts to develop business to assure efficiency and that resources are used to pursue opportunities within guidelines and policies.

• Set production goals and oversee daily activities of Wealth Management department staff.

• Design and implement training and continuing education programs for staff in conjunction with the Educational Development Department.

• Possess knowledge of department related regulations and communicate relevant updates to the RCU organization.

• Recruit, select, train, motivate, discipline, evaluate and develop reporting staff.

• Lead investment initiatives, e.g., call nights, branch training, business outreach, etc.

• Travel to branches regularly to market and promote Wealth Management Department to Members and team members.


Planning

• Implement the strategic vision of Wealth Management and the Deposit Services Department.

• Implement plans and policies to attain goals and objectives, measure progress and implement adjustments as appropriate.

• Oversee the evaluation, research, and analysis to provide recommendations related to new and existing product offerings and partnerships.

• Compile full business reporting method including budgets and business plans, with quarterly variance reviews.

• Implement Wealth Management strategic marketing plans in coordination with the Marketing & Communications Department.

• Implement strategies to support growth of Wealth Management, and the IRA/HSA Department as well as all other goals of Redwood Credit Union. 


Other Functions

• Organize community seminars on investing, retirement planning, and other financial products offered.

• Provide technical information for The Redwood Group’s retirement plans.

• Volunteer time and capital in community non-profit groups.

• Participate in community events, community volunteer boards & associations.

• Perform other duties as assigned.


Minimum Qualification: Knowledge, Skills and Abilities
  • Thorough knowledge of all aspects of Wealth Management offered by financial institutions.
  • Thorough knowledge of modern management techniques and practices.
  • Thorough knowledge of bank deposit products.
  • Current knowledge of Federal and State investment laws, rules and regulations.
  • Knowledge of national and local economic and competitive trends and conditions.
  • Strong negotiation and sales leadership skills.
  • Skill in the operation of a personal computer and word processing, spreadsheet and presentation software and Intra/Internet access.
  • Ability to lead and achieve results from others through motivation.
  • Ability to analyze problems and opportunities, identify and evaluate alternatives, and develop sound, effective approaches.
  • Ability to plan, implement, and evaluate the achievement of goals, objectives, and work plans.
  • Ability to lead, motivate, and supervise employees.
  • Ability to establish and maintain effective working relationship with a diverse group of people including, regulators, Members, employees, attorneys, vendors, and other parties.
  • Ability to communicate effectively both verbally and in writing.
  • Ability to travel 20% of time.


Physical Requirements
  • Ability to stand, bend, stoop, sit, walk, twist, turn and drive.
  • Ability to lift up to 15 pounds occasionally.
  • Ability to use a computer keyboard and calculator.
  • Work environment is indoors; majority of the time is spent sitting at a desk.


Certifications and Licenses
  • NASD Series 7, 24 (or 9/10), 66 (or 63/65) licenses required.
  • California Life Insurance.


The ideal candidate has a combination of education and experience equivalent to a bachelor's degree in business administration, finance, or closely related field with a minimum of 10 years of experience in financial services including investments and insurance and a minimum of 3 years of progressive leadership experience.


Compensation: Base starting range: $183,476 to $241,754 annually + Commission

Our base salary starting range is based on scope and responsibilities of the position, candidate's work experience, education/training, key skills, and internal peer equity. We offer a competitive total rewards package including a wide range of medical, dental, vision, financial, and other benefits.


Redwood Credit Union offers a robust benefits package to our eligible employees including:

•  Competitive medical, dental, and vision insurance, mental health offerings

•  Employee performance incentive plan

• Salary Advancement– Merit increase based on performance

• 401(k) program with employer match

• Time Off- Competitive PTO accrual plus 11 paid company holidays and your birthday off!


  RCU Discounts and Perks-

•  RCU employees are eligible for a .75% discount off RCU standard collateral auto loans

•  RCU employees are eligible for a 1% discount on all recreational or boat loan products

• 2% discount off Visas and LOC Loans through RCU

• 0% interest loan to support employees with various immigration related expenses such as visa application fees and relocation costs. Loan amount up to $1,000.

• 0% interest loan to support employees with expenses associated with the naturalization process. Loan amount up to $15,000.

• 0% interest on garment, fitness, or home office equipment loan of up to $500

• 100% financing for employee purchased homes!

 

Why work for Redwood Credit Union?

•   Local financial institution, providing unparalleled service since 1950

• Recognized by Newsweek as one of "America's Best Credit Unions 2024"

• Top 5 Healthiest Credit Union in the USA, rated by Glatt Consulting

•  Voted Best Places to Work in the North Bay 19 years in a row

•   World-class employee engagement scores

•  Rated Superior in Service by more than 90% of Members, surveyed by SF Gate

•   Recognized by Forbes as one of “America’s Best Small Employers 2023"

 

Internal Team Members

If you are a current Team Member, please apply through the internal careers page located in RCUNET.

 

                                        

                                         We are an Equal Opportunity Employer

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What You Should Know About Vice President, Wealth Management, Redwood Credit Union

At Redwood Credit Union, we’re looking for a dynamic and driven Vice President of Wealth Management to join our amazing team in sunny Napa, California. Since 1950, we’ve been assisting our Members in achieving their financial dreams, and now we want you to help us take this mission to new heights! In this key leadership role, you will be responsible for shaping and managing our Wealth Management Program, making sure it aligns with our values of excellent Member satisfaction. Your leadership will guide the development of a comprehensive business plan that not only engages new Members but also strengthens relationships with our existing ones. This isn’t just about numbers—it’s about creating meaningful connections, driving innovative investment strategies, and being the face of Redwood Credit Union in various community events. With an emphasis on team growth and development, you will lead, mentor, and inspire your team while diving deep into our investment and wealth management services to generate impressive non-interest income. At Redwood, we believe in empowering our employees just as we do our Members. So, if you’re ready to elevate Wealth Management while making a significant impact in the communities we serve, we want to hear from you!

Frequently Asked Questions (FAQs) for Vice President, Wealth Management Role at Redwood Credit Union
What are the responsibilities of a Vice President of Wealth Management at Redwood Credit Union?

As the Vice President of Wealth Management at Redwood Credit Union, your main responsibilities include planning, organizing, and managing the Wealth Management Program. You'll oversee the development of investment strategies to grow non-interest income, analyze market trends, and directly lead a dedicated team focused on providing superior Member services. You'll also engage in community functions, manage relationships with external partners, and ensure compliance with all regulations while crafting strategic initiatives to enhance our offerings.

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What qualifications do I need to become a Vice President of Wealth Management at Redwood Credit Union?

To qualify for the Vice President of Wealth Management position at Redwood Credit Union, you should have a bachelor's degree in business administration, finance, or a related field, along with at least 10 years of financial services experience, particularly in investments and insurance. Additionally, you should possess a minimum of 3 years of progressive leadership experience and hold necessary licenses such as NASD Series 7 and 24, as well as California Life Insurance.

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How does Redwood Credit Union support the growth of its Wealth Management services?

Redwood Credit Union actively supports the growth of its Wealth Management services by implementing strategic plans and offering ongoing training for staff. As the Vice President, you will drive initiatives that enhance Member outreach and engagement, as well as evaluate the success of investment programs against industry competitors. The organization emphasizes collaboration, providing resources, and ensuring compliance to cultivate a thriving Wealth Management Department.

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What is the work environment like for a Vice President of Wealth Management at Redwood Credit Union?

The work environment for the Vice President of Wealth Management at Redwood Credit Union is collaborative and focused on service and trust. We pride ourselves on our welcoming culture that fosters employee growth and professional development. With a local, not-for-profit focus, you will work closely with a passionate team, engage with the community, and enjoy a workplace recognized for its commitment to employee satisfaction and well-being.

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What benefits can I expect as a Vice President of Wealth Management at Redwood Credit Union?

As a Vice President of Wealth Management at Redwood Credit Union, you can expect a competitive total rewards package that includes excellent medical, dental, and vision insurance, a robust 401(k) plan with employer match, and performance-based salary advancements. You’ll also enjoy generous paid time off, discounts on loans, and opportunities for professional development in addition to the rewarding experience of making a positive impact in our members' lives and the community.

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Common Interview Questions for Vice President, Wealth Management
What strategies would you implement to increase Member engagement in Wealth Management services?

To increase Member engagement in Wealth Management services, I would focus on personalized outreach initiatives, such as targeted educational seminars on investing and retirement planning, while utilizing data analytics to tailor our messaging. Establishing a referral program to incentivize existing Members to engage their networks can also create organic growth and enhance community ties.

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How do you manage compliance and regulatory risks within the Wealth Management department?

To manage compliance and regulatory risks, I ensure that the Wealth Management department adheres strictly to all relevant laws and regulations. This involves regular training sessions for the team, maintaining updated records of compliance protocols, and actively engaging with legal and compliance departments to conduct thorough audits, thus fostering a culture of diligence and accountability.

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Describe your leadership style and how it relates to your role as Vice President of Wealth Management.

My leadership style is participative, as I believe in leveraging the strengths of my team to drive performance. I actively involve my team in decision-making processes, encouraging collaboration and open communication while providing the necessary training and resources for professional growth. This approach not only results in higher employee satisfaction but also drives innovative solutions aligned with our organizational goals.

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What metrics do you consider essential when evaluating the success of Wealth Management programs?

Essential metrics for evaluating the success of Wealth Management programs include Member satisfaction scores, growth in non-interest income, new Member acquisition rates, and the overall ROI of investment products. Additionally, monitoring staff performance against established sales targets and tracking engagement through community outreach initiatives are crucial to ensuring ongoing success.

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Can you provide an example of a successful project you led in Wealth Management?

I led a project focused on launching a new retirement savings initiative that incorporated feedback from Member surveys. This initiative involved collaboration across various departments to design entire marketing campaigns, resulting in a robust increase in IRA account openings and overall Member participation in our financial wellness programs.

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How do you keep informed about trends in the financial services and investment industry?

I stay informed about trends in the financial services industry through various methods, including subscribing to industry newsletters, attending seminars and webinars, and participating in professional development workshops. Networking with industry peers and engaging with regulatory bodies also provides insights into emerging trends that can benefit our Wealth Management programs.

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What approach do you take to develop strategic partnerships in Wealth Management?

My approach to developing strategic partnerships involves thorough research and understanding of potential partners' strengths and values. I prioritize building relationships based on mutual benefits, aligning our goals while fostering open communication. This strategy increases collaboration opportunities that can enhance our service offerings and Member experience.

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How do you ensure a culture of accountability and high performance in your team?

I cultivate a culture of accountability by setting clear expectations and performance metrics while encouraging regular feedback and open discussions about challenges and successes. Recognizing and rewarding achievements fosters motivation within the team and aligns their goals with the overall mission of Redwood Credit Union.

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What methods would you employ to conduct market analysis for Wealth Management services?

To conduct effective market analysis, I would utilize a combination of data analytics tools, competitor benchmarking, and Member feedback surveys. This comprehensive approach provides insights into industry trends, consumer behavior, and service gaps, enabling us to refine our offerings and meet the evolving needs of our Members proactively.

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What are the biggest challenges you anticipate in the role of Vice President of Wealth Management?

The biggest challenges may include adapting to rapid technological changes in financial services and meeting evolving regulatory requirements. I plan to address these challenges by staying informed about industry advancements, fostering a flexible team environment, and proactively developing comprehensive compliance frameworks that align with best practices while also focusing on innovation in our service delivery.

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Full-time, on-site
DATE POSTED
December 27, 2024

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