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Service Coordinator - Miami

Description

Salary is $43,417 (plus insurance and time off benefits)


We are currently seeking a Bilingual (Spanish/English) Service Coordinator for our Treasure Coast Early Steps program in Port St. Lucie. Our program serves children from birth to age 3 with developmental delays, providing services in the families' homes, at daycare, at the playground, or wherever the children are during the day (in the natural environment).


What we offer:

  • Live and on demand Professional Development opportunities
  • Medical, Dental, and Vision Plans
  • Paid Holidays, Vacation, Sick, and Personal Time
  • Employee Assistance Program
  • Several Supplemental Insurance Policies
  • 403B Savings Plan
  • Easterseals Cares Wellness Program
  • Work Life Balance
  • The Opportunity to Make a Difference in the Community and the Organization

A snapshot of what you'll do:

  • Serve as the single point of contact in assisting families in gaining access to available services in the community
  • Obtaining information on available funding sources to help in meeting the needs of the children
  • Provide a parent education, evidence-based program whose goal is to give strategies to the child's caregiver based on the child's and family's needs during routine activities

Qualifications:

  • A bachelor's degree or higher with an emphasis in the areas of psychology, social work, health education, interdisciplinary sociology, early childhood, child development or special education (college transcript and copy of diploma are required)  
  • One year of hands-on experience with young children and families in a teaching, case management, or counseling role, or with individuals with special needs and/or developmental delays of any age in a case management role
  • Bachelor's degrees in other fields require a minimum of 3 years of experience in case management, teaching or counseling working with children with disabilities
  • Bilingual Skills (Spanish/English)
  • Ability to meet our approved driver qualifications in order to drive your personal vehicle, as required, for program-related needs (minimum age of 21 and good driving history)
  • An energetic, resourceful and professional individual who will promote a positive, respectful and team-based environment

Easterseals Florida has been rated a 2020, 2021, 2022, 2023, and 2024 Great Place to Work by our employees! We provide services daily that are leading the way to 100% equity, inclusion and access for people living with disabilities, families and communities. Working at Easterseals is more than just a job - it's an opportunity to be part of something bigger! If you want to translate your talent, your passion, and your commitment to help people with disabilities, families and the community, you might be exactly what we are looking for.


Easterseals Florida is a Drug Free Workplace (DFWP) (including medical marijuana).


Easterseals Florida is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information.


Easterseals Florida is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact our HR department at (407) 629-7881, hr@fl.easterseals.com, 2010 Crosby Way, Winter Park, FL 32792.


For more information about the Southernmost Coast Early Steps Program, please go to https://eastersealsflorida.e3applicants.com/about-us/early-steps


Average salary estimate

$43417 / YEARLY (est.)
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$43417K
$43417K

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What You Should Know About Service Coordinator - Miami, Easterseals

If you're looking to make a meaningful impact in the lives of young children and families, the role of Service Coordinator at Easterseals Florida in Miami could be just what you're after! As a bilingual (Spanish/English) Service Coordinator, you will be an essential part of our Treasure Coast Early Steps program, which caters to children from birth to three years old facing developmental delays. This position allows you to engage with families in their natural environments—at home, in daycare, or even at the park—ensuring these children gain access to necessary resources and services. In this role, you’ll connect families with vital funding sources and provide education programs tailored to both the child’s and family’s unique needs. We offer a supportive work-life balance and benefits including medical, dental, and vision plans, plus fantastic professional development opportunities. If you're a compassionate and resourceful individual looking to contribute to your community, we encourage you to explore this fulfilling career opportunity with us!

Frequently Asked Questions (FAQs) for Service Coordinator - Miami Role at Easterseals
What are the responsibilities of a Service Coordinator at Easterseals Florida?

The Service Coordinator at Easterseals Florida is responsible for facilitating access to community services for families, particularly those with children facing developmental delays. This involves assessing family needs, connecting them with funding sources, and providing education programs aimed at empowering caregivers. It’s a dynamic role where you’ll engage with families in their daily environments.

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What qualifications are necessary for the Service Coordinator role at Easterseals Florida?

To qualify for the Service Coordinator position at Easterseals Florida, candidates must possess a bachelor's degree in areas like psychology or early childhood education, along with at least one year of hands-on experience with young children and families. Bilingual skills in Spanish and English are essential, along with valid driver qualifications for program-related duties.

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What benefits can I expect as a Service Coordinator at Easterseals Florida?

As a Service Coordinator at Easterseals Florida, you can expect various benefits including medical, dental, and vision insurance, paid time off for holidays and personal matters, and opportunities for professional development. Our commitment to work-life balance and community impact sets us apart as a leading employer in the field.

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Is it necessary to be bilingual for the Service Coordinator position at Easterseals Florida?

Yes, being bilingual in Spanish and English is a crucial requirement for the Service Coordinator role at Easterseals Florida. It enables effective communication and engagement with the families we serve, ensuring that we meet their specific needs and provide relevant support.

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What makes working at Easterseals Florida a rewarding experience as a Service Coordinator?

Working at Easterseals Florida as a Service Coordinator is rewarding because you're directly contributing to improving the quality of life for children with disabilities and their families. The role offers a chance to engage meaningfully with the community and provides a supportive team environment where your efforts positively impact lives.

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Common Interview Questions for Service Coordinator - Miami
How would you handle a difficult situation with a family seeking services?

In such situations, patience and empathy are key. I would focus on actively listening to the family's concerns, validate their feelings, and work collaboratively to find solutions that best meet their needs, leveraging available resources.

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What strategies would you use to educate caregivers in your role?

I believe in personalized, evidence-based education. I would assess each caregiver's unique circumstances and provide tailored strategies that they can apply in their daily routines, ensuring they feel empowered and capable in their role.

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Can you give an example of your experience with case management?

Certainly! In my previous role, I managed a caseload of families, coordinating services like early childhood education and health assessments. I regularly followed up with both families and service providers to ensure effective communication and seamless support.

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What motivates you to work with children with developmental delays?

My motivation comes from a deep-seated desire to advocate for those who may not have a voice. Witnessing the progress and happiness of children as they reach developmental milestones fuels my passion for this work.

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How do you stay informed about resources available to families?

I regularly network with community organizations, attend relevant trainings, and engage in professional development opportunities. This allows me to stay current with available resources and funding options to better assist families I work with.

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Describe a time when you collaborated with a multi-disciplinary team.

In my previous role, I worked with therapists, educators, and social workers to create integrated support plans for families. We held regular meetings to share progress and adjust strategies to ensure we met the diverse needs of the children.

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What qualities do you believe are essential for a successful Service Coordinator?

Key qualities include empathy, strong communication skills, problem-solving abilities, and a collaborative spirit. A successful Service Coordinator must also be adaptable, resourceful, and committed to the shared mission of supporting families.

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How do you prioritize tasks in a fast-paced environment?

I prioritize tasks by first assessing urgency and importance, then creating a clear action plan. Using tools like lists and digital calendars helps me stay organized while allowing flexibility to accommodate last-minute needs.

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What approach do you take to ensure inclusivity in your services?

Inclusivity starts with understanding the diverse backgrounds and needs of families. I am committed to creating a welcoming environment by actively seeking feedback, adjusting services accordingly, and ensuring that every family feels valued and supported.

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How do you measure success in your role as a Service Coordinator?

Success in my role is measured by the progress of the families I serve, looking at their ability to access necessary resources and positively adapt to the strategies provided. Utilizing feedback and tracking outcomes is essential for continuous improvement.

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Easter Seals provides exceptional services to ensure that all people with disabilities or other special needs and their families have equal opportunities to live, learn, work and play in their communities.

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Full-time, on-site
DATE POSTED
April 3, 2025

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