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Barista - Eataly Flatiron

Company Description

Eataly is the world’s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim... for our guests to:

  • EAT authentic Italian food at our restaurants, cafés and to-go counters
  • SHOP a selection of high-quality Italian, local and homemade products
  • LEARN through our classes and our team’s product knowledge

Job Description

A Barista creates and serves specialty hot and cold beverages according to Eataly’s recipes and guests’ special requests. A Barista is knowledgeable about all coffee menu items, provides high-quality, fast-paced service and is able to work at multiple QSR counters performing various functions. Reports to the QSR General Manager and the QSR Assistant General Managers.

  • Prepares and serves authentic Italian espresso, coffee and other café drinks at multiple counters
  • Provides guests with exceptional service and product details, such as coffee blend or preparation description
  • Sets up stations and replenishes displays neatly including separation of allergens (nuts, wheat, etc.)
  • Ensures all items are dated and following First in First Out (FIFO) standards
  • Weighs, grinds or packs coffee beans for guests according to their specifications
  • Operates the Point of Sales (POS) system ensuring accuracy of cash drops and authenticity of bills
  • Cleans and sanitizes work areas in accordance with supervising health agency of the area
  • Works across all QSR counters serving pastry, gelato, pizza and other Italian delicacies
  • Maintains a calm demeanor during periods of high volume
  • Performs other duties as required or assigned

Qualifications

  • Knowledgeable and enthusiastic about coffee, tea and drink preparation, and product
  • Outstanding communication and guest service skills
  • Ability to perform simple mathematical calculations and follow directions for all production
  • 1+ year barista experience on a manual espresso machine preferred
  • High school diploma preferred

Job Requirements  

  • Availability to work onsite with a flexible schedule often including early mornings, evenings and weekends
  • Ability to lift up to 50 pounds
  • Ability to exert well-paced mobility for up to 8 hours, including standing, walking, bending and squatting
  • Ability to operate equipment such as manual espresso machine, ovens, drink blender, juicer and Point of Sale
  • Dexterity for rapid and consistent espresso creation

Additional Information

Benefits and Perks

  • Medical, Dental, Vision Insurance
  • Paid Time Off
  • Paid Parental Leave
  • 401K with match or RRSP
  • Bonus program
  • Free family meal daily
  • Discounts at Eataly
  • Classes on products and Italian cuisine
  • Referral bonus program
  • and more!

The base pay for this position is $17 per hour plus tips.

Eataly is an equal employment opportunity employer. It is the Company’s policy to not unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, religion, national origin, age, disability or any other characteristic made unlawful to consider by applicable federal, state, or local laws. Eataly also prohibits harassment of applicants and employees based on any of these protected categories. It is also Eataly’s policy to comply with all applicable federal, state and local laws regarding consideration of unemployment status, salary history, credit/bankruptcy history and criminal background/conviction history in making hiring decisions.  If contacted for an employment opportunity, please advise Human Resources if you require accommodation.

Average salary estimate

$35440 / YEARLY (est.)
min
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$35440K
$35440K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Barista - Eataly Flatiron, Eataly North America

Are you passionate about coffee and excited to work in a vibrant atmosphere? Join Eataly Flatiron as a Barista! At Eataly, the world’s largest artisanal Italian food marketplace, we’re all about authentic experiences—eating, shopping, and learning. As a Barista, you will craft and serve specialty beverages that embody the spirit of Italian coffee culture. Your day-to-day responsibilities will involve preparing authentic Italian espresso, managing multiple counters, and delighting guests with your extensive product knowledge. You’ll excel in providing fantastic service, even during busy rushes, ensuring every guest leaves with a smile. You'll also take pride in maintaining a clean and organized workspace that meets health regulations. Whether you’re weighing coffee beans, operating the POS system, or keeping displays neat and welcoming, your role is crucial. With at least a year of barista experience and a genuine love for beverage preparation, you'll be part of a team that values creativity and collaboration. Eataly offers amazing benefits, including medical insurance, paid time off, and a free family meal daily! If you want to merge your love for coffee with a vibrant team environment, apply for the Barista position at Eataly Flatiron today!

Frequently Asked Questions (FAQs) for Barista - Eataly Flatiron Role at Eataly North America
What are the main responsibilities of a Barista at Eataly Flatiron?

The primary responsibilities of a Barista at Eataly Flatiron include preparing and serving authentic Italian espresso and other café drinks, providing excellent guest service, and maintaining cleanliness in work areas. You'll work at multiple counters, sharing your product knowledge and ensuring a great experience for customers.

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What qualifications are required to be a Barista at Eataly Flatiron?

To become a Barista at Eataly Flatiron, it's beneficial to have at least 1 year of barista experience, especially working with a manual espresso machine. A high school diploma is preferred, and a passion for coffee and guest service is essential.

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What benefits does Eataly Flatiron offer to Baristas?

Eataly Flatiron offers an extensive benefits package for Baristas, which includes medical, dental, and vision insurance, paid time off, a 401K with a match, employee discounts, and free meals during shifts. Additionally, you have access to classes about Italian cuisine and product knowledge.

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What is the work schedule like for a Barista at Eataly Flatiron?

As a Barista at Eataly Flatiron, you should expect to have a flexible schedule, including early mornings, evenings, and weekends. Being adaptable to various shifts is essential for meeting the needs of the team and providing excellent service.

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How does Eataly Flatiron ensure a positive work environment for Baristas?

Eataly Flatiron fosters a positive work environment by emphasizing teamwork and open communication. They are committed to providing equal employment opportunities and nurturing a culture free from harassment. Your contributions as a Barista are valued, and the company encourages a friendly atmosphere.

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Common Interview Questions for Barista - Eataly Flatiron
What techniques do you use to create the perfect espresso?

To excel as a Barista, focus on the basics: the right grind size, optimal water temperature, and precisely timed extraction. Demonstrating your understanding of these elements shows your expertise in coffee preparation.

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How do you handle high-pressure situations during busy hours?

Handling high-pressure situations requires calmness and organization. Explain to interviewers how you prioritize tasks, communicate with teammates efficiently, and maintain a positive demeanor to keep customer service top-notch.

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Can you describe a time when you provided exceptional customer service?

Share an example of an interaction where you went above and beyond for a customer. Highlight the steps you took to ensure they were satisfied and how it positively affected their experience at the café.

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What is your favorite coffee drink to make and why?

Discuss your favorite drink and what makes it special to you. Relate your affection for the drink to the joy of preparing it and serving it to customers, reflecting your passion for coffee.

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How would you educate a guest about the different types of espresso beans?

Mention that you'd engage the guest in conversation about their preferences, explaining the characteristics of different beans, how they affect flavor, and any specialties Eataly offers. Personalization adds value to your service.

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What do you know about Eataly’s approach to coffee and sustainability?

Bring attention to Eataly's commitment to quality and sustainability in sourcing and serving coffee. Highlight how this aligns with your values and professionalism as a Barista interested in ethical practices.

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How do you maintain cleanliness and organization at your station?

Describe your routine for keeping your workspace clean throughout your shifts. Mention adherence to health standards, regularly checking supplies, and maintaining an organized area to enhance efficiency.

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What is your experience with using a POS system?

Share your experience with POS systems, emphasizing accuracy in transactions and the importance of financial accountability. Talk about your proficiency in handling cash drops and managing sales efficiently.

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Why do you want to work at Eataly Flatiron as a Barista?

Articulate your admiration for Eataly's dedication to authentic Italian culture and excellent food and beverage. Explain how working with a passionate team aligns with your career dreams and aspirations in the coffee industry.

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How would you suggest a drink to a customer who appears undecided?

Talk about your approach to making customers feel comfortable and engaged. Inquire about their preferences, suggest options based on their taste, and explain unique characteristics of those drinks to help them choose.

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Empathetic
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Growth & Learning
Medical Insurance
Dental Insurance
Vision Insurance
Equity
401K Matching
Paid Time-Off
Maternity Leave
Paternity Leave

Established in 2007 and headquartered in Chicago, Illinois, Eataly owns and operates food and beverage centers. The Company offers packaged foods, cured meats, cheeses, meat, fish, fruits and vegetables, baked goods and pastries, soft drinks, tea,...

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Full-time, on-site
DATE POSTED
December 26, 2024

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