Events & Education Lead

The Events & Education Lead at Eataly will oversee the planning and execution of both public and private events, which include food and wine knowledge classes, press events, and private receptions. You'll also handle class registrations, write engaging descriptions, and ensure effective interdepartmental collaboration to enhance the overall guest experience.

To qualify for the Events & Education Lead role at Eataly, candidates should preferably have a Bachelor’s Degree and experience in restaurant operations, sales management, or event planning. Excellent organizational and communication skills are essential, alongside knowledge of Italian cuisine and wine, with proficiency in Italian being a preferred asset.

Eataly offers a competitive benefits package for the Events & Education Lead that includes medical, dental, and vision insurance, paid time off, a bonus program, daily free family meals, discounts throughout Eataly, and opportunities for professional growth through classes on products and Italian cuisine.

The Events & Education Lead plays a crucial role in creating engaging experiences at Eataly by planning informative and fun events that showcase our culinary offerings. Through educational programming and interactive workshops, the Lead enhances guests' understanding of authentic Italian food and helps foster a community of food enthusiasts.

The schedule for the Events & Education Lead at Eataly is flexible and includes working onsite during evenings, weekends, and holidays. This allows for availability during peak times for events, ensuring that each experience aligns perfectly with the guests' expectations.

To effectively prioritize tasks for multiple events, I break each project into smaller, manageable steps and use project management tools to track deadlines. I communicate with team members to delegate tasks and ensure clarity in responsibilities, allowing for smooth coordination across all events.

I manage event budgets by closely tracking expenses and comparing them against each event's financial goals. I ensure that costs are kept in check through vendor negotiations and by sourcing materials wisely, always looking for cost-effective solutions without compromising quality.

When faced with unexpected challenges, I remain calm and assess the situation. I quickly identify potential solutions and communicate effectively with my team. Adaptability is key, and I ensure we have contingency plans in place for various scenarios to minimize last-minute disruptions.

To engage guests in a culinary class, I focus on creating an interactive atmosphere where participants can ask questions and share their experiences. I incorporate storytelling about the dish's origins and provide hands-on activities that encourage involvement, making the learning process enjoyable.

I build relationships with clients by actively listening to their needs and preferences while maintaining clear, prompt communication throughout the event planning process. I follow up after events to gather feedback and show my appreciation, which establishes trust and encourages repeat business.

Teamwork is essential in event planning at Eataly. Collaborative efforts and contribution from various departments ensure that all aspects of an event are coordinated smoothly. I foster open communication and encourage input from team members, which leads to creative ideas and successful outcomes.

I have a deep understanding of Italian cuisine and wine, cultivated through personal interest and professional experience. I stay current with trends in these areas and continuously broaden my knowledge through courses and tastings, allowing me to speak confidently about our offerings.

I want to work as the Events & Education Lead at Eataly because I am passionate about Italian culture and food, and I believe in Eataly’s mission to create authentic experiences. Being part of a community that values education around food aligns perfectly with my personal values and professional aspirations.

One successful event I planned was a themed Italian wine tasting that included a curated selection of regional wines paired with authentic Italian dishes. I coordinated with suppliers, created marketing materials that resonated with attendees, and executed the event seamlessly, receiving enthusiastic feedback from guests.

To ensure consistency in quality, I establish standardized procedures and checklists for each event, carefully vetting vendors and instructors involved. I also conduct post-event reviews with the team to assess what went well and what can be improved, maintaining high standards across all our offerings.