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Kitchen Operations Specialist

Company Description

Eataly is a place where you can EAT, SHOP and LEARN about high-quality, authentic Italian cuisine. Each Eataly location contains an array of restaurants, cafés, to-go eateries, fresh counters (think fresh Italian cheese and meat, and fresh pasta made in front of you!) a grocery market with more than 10,000 products, and a cooking school. Eataly was founded in Italy in 2007 and has since expanded to more than 35 locations (and counting!) across the world. Eat Better, Live Better!

  • EAT authentic Italian food at our restaurants, cafés and to-go counters
  • SHOP a selection of high-quality Italian, local and homemade products
  • LEARN through our classes and our team’s product knowledge

Job Description

The Kitchen Operations Specialist is the main connection between all BOH departments, closing working with the Chef Team on operational and administrative matters. Reports to the FP&A Analyst.

  • Supports the Executive Chef and the Chef Team with daily BOH operations
  • Collects and distributes recipes and ingredients between outlets
  • Enters and maintains recipes in Eataly’s database software
  • Guides the Chefs on ordering, tracking costs, and completing Interglobo Orders if urgent
  • Maintains order guides, logs, transfer sheets, and SOPs for BOH outlets
  • Oversees monthly inventories: assists Chef Team in counting products, entering data into our systems, analyzing gaps
  • Manages relationships with vendors, assesses credits and shorts, and works with Inventory Control to resolve issues
  • Receives Purchase Orders from other stores and processes orders for shipment
  • Acts as a liaison between all inter-store departments and BOH
  • Performs other duties as required or assigned

Qualifications

  • 2+ years experience involving kitchen operations
  • Exceptional organizational skills and meticulous attention to detail
  • Demonstrated flexibility to adapt to a dynamic, ever-changing work environment
  • Culinary experience in professional kitchens
  • Good knife skills and finger dexterity to use small tools and utensils adeptly
  • Excellent verbal and written communication skills
  • Working knowledge of basic computer programs, i.e. Microsoft Excel, Word, etc.
  • Degree from a culinary arts training program preferred

REQUIREMENTS:

  • Availability to work onsite with a flexible schedule often including evenings, weekends, and holidays
  • Ability to lift up to 50 pounds
  • Ability to exert well-paced mobility for up to 8 hours, including standing, walking, bending, and squatting
  • Ability to work with commercial equipment including stand mixers, ovens, torches, etc.

Additional Information

Benefits and Perks

  • Medical, Dental, Vision Insurance
  • Paid Time Off
  • Paid Parental Leave
  • 401K with match or RRSP
  • Bonus program
  • Free family meal daily
  • Discounts at Eataly
  • Classes on products and Italian cuisine
  • Referral bonus program
  • and more!

Eataly is an equal employment opportunity employer. It is the Company’s policy to not unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, religion, national origin, age, disability or any other characteristic made unlawful to consider by applicable federal, state, or local laws. Eataly also prohibits harassment of applicants and employees based on any of these protected categories. It is also Eataly’s policy to comply with all applicable federal, state and local laws regarding consideration of unemployment status, salary history, credit/bankruptcy history and criminal background/conviction history in making hiring decisions.  If contacted for an employment opportunity, please advise Human Resources if you require accommodation.

Average salary estimate

$50000 / YEARLY (est.)
min
max
$40000K
$60000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Kitchen Operations Specialist, Eataly North America

Are you passionate about the culinary world and excited to contribute to a dynamic kitchen environment? Join Eataly as a Kitchen Operations Specialist, where you’ll play a vital role in ensuring that our behind-the-scenes operations run smoothly. Located at 8687 N Central Expy, Dallas, TX, our vibrant space offers an exciting mix of authentic Italian dining, shopping, and learning experiences. As a Kitchen Operations Specialist, you'll work closely with our Executive Chef and Chef Team to manage daily kitchen operations, distribute recipes and ingredients, and maintain essential records. Your organizational skills will shine as you oversee inventories, manage vendor relationships, and provide support for all BOH departments. Don't worry if you’re new to certain software; you'll have the chance to learn about Eataly’s database while guiding Chefs on operational matters. With a little culinary experience and good knife skills, you’ll be set to make a meaningful impact in our kitchens. Plus, enjoy perks like medical insurance, discounts, and more! Come and be part of our mission to bring high-quality Italian culture to life – it’s not just a job; it’s an opportunity to thrive in a team that values love for food and hospitality.

Frequently Asked Questions (FAQs) for Kitchen Operations Specialist Role at Eataly North America
What are the primary responsibilities of a Kitchen Operations Specialist at Eataly?

As a Kitchen Operations Specialist at Eataly, your primary responsibilities will include supporting the Executive Chef and the Chef Team with daily BOH operations, managing inventory, maintaining recipes in the database, and acting as a liaison between different departments. You will also oversee vendor relationships and ensure everything runs seamlessly on the culinary side.

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What qualifications do I need to become a Kitchen Operations Specialist at Eataly?

To become a Kitchen Operations Specialist at Eataly, you’ll need at least 2 years of experience in kitchen operations, exceptional organizational skills, and a strong attention to detail. A degree from a culinary arts program is preferred, and experience in professional kitchens is a big plus.

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What kind of work environment can a Kitchen Operations Specialist expect at Eataly?

Eataly’s work environment for a Kitchen Operations Specialist is dynamic and fast-paced. You’ll encounter various challenges daily and interact with multiple teams, making flexibility and adaptability essential to your role. It’s a great place to grow your culinary and operational skills in a supportive atmosphere.

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What are the benefits offered to a Kitchen Operations Specialist working at Eataly?

Eataly offers a competitive benefits package for Kitchen Operations Specialists, including medical, dental, and vision insurance, paid time off, a flexible schedule, and discounts throughout the establishment. Additionally, you'll enjoy free family meals and referral bonuses as part of our commitment to employee satisfaction and well-being.

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How does Eataly support the continued learning and development of its Kitchen Operations Specialists?

At Eataly, we believe in continuous learning! As a Kitchen Operations Specialist, you'll have access to classes on Italian cuisine and product knowledge. Our team encourages professional development, and you’ll have opportunities to enhance your culinary skills and expand your food knowledge.

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Common Interview Questions for Kitchen Operations Specialist
What attracted you to the Kitchen Operations Specialist position at Eataly?

When answering this question, express your passion for Italian cuisine and your enthusiasm for being part of a unique culinary environment. Mention how Eataly's focus on quality and education aligns with your values and career aspirations.

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How do you manage inventory effectively in a busy kitchen environment?

Discuss your experience with inventory management systems, the importance of regular stock checks, and how you can implement organizational techniques to streamline the process. Use examples from your past roles to illustrate your capabilities.

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Describe a time when you had to resolve a conflict between team members.

Share a specific example that demonstrates your communication and mediation skills. Emphasize your approach to understanding different perspectives and finding a collaborative solution.

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How do you prioritize tasks during a high-pressure shift?

Explain your strategy for assessing urgent needs, maintaining focus, and ensuring that daily operations run smoothly. Highlight any techniques you use to stay organized and efficient in a fast-paced environment.

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What experience do you have with recipe management and cost tracking?

Talk about your familiarity with recipe databases and your commitment to cost efficiency. Provide examples of how you’ve handled recipe documentation and tracked kitchen expenses in your previous roles.

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Can you provide an example of how you adapted to changes in a work environment?

Reflect on a specific situation where you successfully adapted to an unexpected change, such as new procedures or staffing issues, showcasing your flexibility and problem-solving skills.

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What do you believe is the key to successful team collaboration in a kitchen setting?

Discuss the significance of open communication, mutual respect, and a shared commitment to quality. Explain how you foster collaboration among team members to achieve exceptional results.

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How do you stay informed about industry trends in food and kitchen operations?

Share your strategies for staying updated, such as following industry publications, attending food expos, or participating in workshops. Highlight your commitment to integrating new trends into kitchen practices.

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What role does customer feedback play in kitchen operations for you?

Emphasize the importance of customer feedback and how it guides operational decisions. Discuss how you actively seek feedback to improve processes and enhance customer satisfaction.

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Why do you want to work at Eataly specifically?

Articulate your admiration for Eataly’s mission of promoting authentic Italian cuisine, your eagerness to contribute to its community-oriented environment, and your desire to be part of a brand that values food education and quality.

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Established in 2007 and headquartered in Chicago, Illinois, Eataly owns and operates food and beverage centers. The Company offers packaged foods, cured meats, cheeses, meat, fish, fruits and vegetables, baked goods and pastries, soft drinks, tea,...

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Full-time, on-site
DATE POSTED
March 14, 2025

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