Self-Direction Program Manager

Location: Topeka, KSThis position will work a hybrid model (remote and in office one-two days per week). Candidates must live within 50 miles of one of our Topeka, KS Pulse Point location.The Self Direction Program Manager is responsible for initial implementation and ongoing management of the Kansas Self Direction waiver programs as well as the state’s WORK and STEPS programs for individuals as part of the KanCare Working Healthy program.The Program Manager will work in collaboration with the financial management services entities supporting members through the various self-direction programs, state partners, and independent living counselors.How You Will Make An Impact• Development and ongoing management of the KanCare self-direction programs available through WORK, STEPS and HCBS waivers.• Daily management and oversight of the Kansas self-direction program operations including enrollment, eligibility, FMS operations, claims payment, member communications and coordination of services for enrollees.• Responsible for oversight of contracts with financial management services entities and conducts routine audits of key performance indicators and contract adherence.• Serve as the liaison between the MCO, member, FMS and state.• Support business strategies through an integrated portfolio of external client facing projects or initiatives.• Collaborate with the LTSS COE as part of the larger enterprise/regional external client facing program.• Manage and coordinates the development, approval, implementation and compliance of on-going external client facing programs; develops program budget; ensures program meets its stated objectives; provides subject matter expertise in response to day-to-day external client facing business issues.• Research applicable self-direction practices and remains aware of industry trends.• Coordinates training related to the state self-direction programs; develops program success measures and performs periodic assessments of program success.Minimum Requirements• Requires a BA/BS and minimum of 5 years external client facing experience in program/project management; or any combination of education and experience, which would provide an equivalent background.Preferred Skills, Capabilities, And Experience• Knowledge of self-direction operations and service delivery including, but not limited to: enrollment, eligibility, fiscal intermediary operations, claims payment, member communications, and coordination of services is strongly preferred.• Experience working with a FMS is preferred, as well as contract oversight and vendor compliance, issue resolution and proactive risk mitigation.• Graduate degree preferred.• Project management certification preferred.• Some local travel to meetings required.