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Clinical Quality Manager (ACRN) - Zimbabwe, Rwanda, South Africa , Tanzania

Location: Rwanda/ South Africa/ Tanzania/ Zimbabwe - On site at one of these locations

Hours: Full Time

Reports to: Chief of Staff/ Chief Medical Officer – Africa Clinical Research Network

Our Mission:

The African Clinical Research Network (ACRN) is an African-led and African-driven clinical research organisation. Our work not only promotes and supports a vibrant life sciences ecosystem but also profoundly impacts Africa's health and economic development. By facilitating sustainable, innovative, collaborative, and community-oriented research, ACRN is poised to transform healthcare and improve lives across Africa, inspiring a new era of clinical research.

We provide high-quality data, harmonise regulatory processes to improve timelines, support capacity building within the existing ethics and regulatory systems, and enhance community trust and research participation. These are some of the first key steps to making Africa more competitive in the global life sciences industry, a goal we are proud to contribute to.

The ACRN drives clinical research excellence by connecting researchers to opportunities, enhancing research capacity in existing facilities, implementing high-quality trials and research, and leveraging a robust digital infrastructure.

We are committed to fostering the community's understanding of research. Through our community engagement network, we significantly increase stakeholder buy-in of clinical results, thereby enhancing the transparency and credibility of our research.

Job Summary:

The Quality Manager is integral to maintaining the integrity and quality of clinical trials within the organization. This role is responsible for ensuring that all clinical studies are conducted in compliance with Good Clinical Practice (GCP), regulatory requirements, and organizational standards. The Quality Manager will work collaboratively with clinical operations, regulatory affairs, and quality assurance teams to drive continuous improvement and implement effective quality management systems.

Key Responsibilities:

Quality Oversight:

Develop and maintain a comprehensive quality management plan for clinical trials to ensure adherence to GCP and regulatory guidelines.

Conduct regular risk assessments and quality checks throughout the clinical trial lifecycle to identify and address potential issues proactively.

Regulatory Compliance:

Stay abreast of relevant regulations and guidelines from authorities such as the FDA, EMA, and ICH, and ensure the organization’s compliance with these standards.

Review and approve regulatory submissions and documentation related to clinical trials.

Audit and Inspection Management:

Lead internal and external audits for clinical trials, coordinating the preparation of materials and responses to findings.

Support regulatory inspections, ensuring all necessary documentation is available and that teams are adequately prepared.

Training and Development:

Design and implement training programs for clinical staff on quality management practices, GCP requirements, and regulatory compliance.

Mentor and support clinical trial teams in maintaining quality standards and addressing quality-related issues.

Process Improvement:

Identify opportunities for process optimization and efficiency improvements in clinical trial management.

Collaborate with cross-functional teams to develop and implement standard operating procedures (SOPs) that enhance operational quality.

Stakeholder Engagement:

Act as the primary contact for quality-related inquiries from sponsors, regulatory bodies, and internal stakeholders.

Build and maintain strong relationships with external partners to promote a culture of quality.

Reporting and Metrics:

Develop and maintain quality metrics and dashboards to monitor the performance of clinical trials.

Provide regular reports to senior leadership on quality issues, risk management, and regulatory compliance status.

Quality Issue Resolution:

Actively facilitate the identification and resolution of quality issues in clinical trials, implementing corrective and preventive actions (CAPA) as necessary.

Ensure thorough documentation of quality events and compliance with industry best practices.

Qualifications: 

Education: Bachelor’s degree in Life Sciences, Nursing, Pharmacy, or a related field; post-graduate degree preferred. 

 

Experience: 5+ years of experience in clinical research with a focus on quality assurance or clinical trial management. 

 

Desired Attributes and Knowledge : In-depth understanding of ICH GCP guidelines, and regulatory requirements for clinical trials. 

 

Skills and Competencies: Strong analytical, problem-solving, and decision-making skills. Excellent written and verbal communication abilities. Proficient in quality management systems and audit processes. 

Work Environment: 

This position can be based in Zimbabwe, Rwanda, Tanzania or South Africa, with occasional travel to other office locations as necessary. The role may require flexible working hours to support remote teams and ensure systems are running smoothly across time zones. 

Please apply online providing a covering letter specifically highlighting how your existing skills and experiences support fulfilling the responsibilities of this role. 

What You Should Know About Clinical Quality Manager (ACRN) - Zimbabwe, Rwanda, South Africa , Tanzania, Ellison Institute of Technology

If you're passionate about clinical research and are looking for an exciting opportunity, the African Clinical Research Network (ACRN) is seeking a Clinical Quality Manager to join their dynamic team in Zimbabwe, Rwanda, South Africa, or Tanzania. In this full-time role, you will play a vital part in ensuring that all clinical trials adhere to Good Clinical Practices (GCP) and regulatory requirements. Your expertise will help maintain the integrity and quality of trials, propelling ACRN's mission to enhance healthcare across Africa. You'll collaborate closely with various teams, driving continuous improvement and quality management systems while developing comprehensive quality management plans for clinical trials. This means you'll regularly conduct risk assessments, lead audits, and manage regulatory compliance to uphold high standards. Your role is not just about overseeing quality, but also about training and mentoring clinical staff to ensure they have the skills necessary to excel. As ACRN focuses on building community trust and enhancing research participation, you'll also engage stakeholders and facilitate open communication on quality issues. It’s a challenging position that requires at least five years of experience in clinical research, along with strong analytical and communication skills. If you have a Bachelor's degree in a related field and a deep understanding of ICH GCP guidelines, you might just be the perfect fit. Join ACRN, where your efforts will contribute to a healthier future for Africa and possibly improve lives across the continent.

Frequently Asked Questions (FAQs) for Clinical Quality Manager (ACRN) - Zimbabwe, Rwanda, South Africa , Tanzania Role at Ellison Institute of Technology
What are the key responsibilities of the Clinical Quality Manager at African Clinical Research Network?

The Clinical Quality Manager at ACRN is responsible for overseeing the quality of clinical trials, ensuring compliance with Good Clinical Practices (GCP) and regulatory standards. Key responsibilities include developing quality management plans, conducting risk assessments and quality checks, managing audits and inspections, training clinical staff, identifying process improvements, and reporting on quality metrics to senior leadership.

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What qualifications are required for the Clinical Quality Manager role at ACRN?

To qualify for the Clinical Quality Manager position at ACRN, candidates should possess a Bachelor's degree in Life Sciences, Nursing, Pharmacy, or a related field, with a post-graduate degree preferred. Additionally, a minimum of five years of experience in clinical research, particularly in quality assurance or clinical trial management, is essential. An in-depth understanding of ICH GCP guidelines is also crucial.

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How can the Clinical Quality Manager at ACRN contribute to the organization's mission?

The Clinical Quality Manager plays a crucial role in ACRN's mission to enhance healthcare across Africa. By ensuring the quality and compliance of clinical trials, the manager helps in producing high-quality data that supports innovative research, thereby contributing to a vibrant life sciences ecosystem in Africa and improving public health outcomes.

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What skills are important for a Clinical Quality Manager working at ACRN?

Important skills for a Clinical Quality Manager at ACRN include strong analytical abilities, problem-solving skills, and effective communication. Proficiency in quality management systems and audit processes is also necessary, along with the ability to train and mentor clinical staff. These skills enable the manager to uphold high standards in clinical trials and ensure collaboration across teams.

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What is the work environment like for the Clinical Quality Manager at ACRN?

The work environment for the Clinical Quality Manager at ACRN is diverse and dynamic, as the position can be based in Zimbabwe, Rwanda, South Africa, or Tanzania. The role may require occasional travel to other office locations and flexibility in working hours to accommodate remote teams across different time zones. This setup allows for collaboration and engagement with a global network of professionals in clinical research.

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Common Interview Questions for Clinical Quality Manager (ACRN) - Zimbabwe, Rwanda, South Africa , Tanzania
Can you describe your experience with Good Clinical Practices (GCP)?

In responding to this question, highlight your specific experiences with GCP guidelines, emphasizing any roles where you ensured compliance during clinical trials. You should discuss any challenges faced in maintaining GCP standards and how you successfully navigated them to ensure trial integrity.

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How do you manage audit preparations and responses in clinical trials?

When answering this, outline your systematic approach to audits, including preparation, documentation, and follow-up actions. Mention any tools or methods you use to keep track of findings and resolutions, and your experience in coordinating with teams to ensure they are ready for both internal and external audits.

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How do you prioritize quality issues when managing multiple clinical trials?

In your answer, describe your prioritization process based on risk assessment, trial phases, and potential impacts on study outcomes. Use an example if possible to demonstrate how you've effectively managed competing priorities in the past.

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What strategies have you implemented for staff training on quality assurance?

Explain how you develop training programs tailored to different team members' roles and skill levels. Discuss your experiences in delivering training sessions and how you measure the effectiveness of these programs.

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How do you ensure stakeholder engagement in clinical quality management?

Here, talk about your approaches to building relationships with stakeholders, such as regular communication, transparency in quality metrics, and fostering an inclusive environment that values feedback and collaboration. Share specific examples of how this engagement has benefited past projects.

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Can you provide an example of a quality issue you encountered and how you resolved it?

This is your chance to share a real-world example. Describe the quality issue, the steps you took to investigate it, and the corrective and preventive actions (CAPA) you implemented to prevent reoccurrence. Ensure to emphasize the positive outcome and lessons learned.

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What tools or systems have you used in quality management?

Discuss the quality management systems you're familiar with, focusing on any specific software or methodologies that enhance trial quality and compliance. Mention how these tools have improved your workflow and the quality of clinical trial processes.

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How do you stay updated with regulatory changes in clinical research?

In your response, explain your methods for keeping abreast of changes in regulations and guidelines, such as attending industry conferences, participating in online courses, and networking with peers. This demonstrates your commitment to continuous learning.

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What do you believe is the most significant challenge facing clinical quality managers today?

Share your insights on current challenges, such as evolving regulations, the complexity of clinical trials, or ensuring data integrity in a rapidly changing environment. Highlight your proactive strategies to mitigate these challenges.

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What approach do you take to develop a comprehensive quality management plan?

Describe your step-by-step approach to creating a quality management plan, starting with identifying objectives, engaging relevant stakeholders, and implementing monitoring metrics. Use an example to illustrate your methodology and its successful application in past roles.

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Full-time, hybrid
DATE POSTED
January 14, 2025

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