Graduate Intern, Human Resources

COMPANY SUMMARY

Empire State Realty Trust, Inc. (NYSE: ESRT) is a NYC-focused REIT that owns and operates a portfolio of modernized, amenitized, and well-located office, retail, and multifamily assets and the Observatory deck attraction in ESRT’s flagship Empire State Building – the “World’s Most Famous Building”. The Company is the recognized leader in energy efficiency and indoor environmental quality. As of March 31, 2024, ESRT's portfolio is comprised of approximately 8.6 million rentable square feet of office space, 0.7 million rentable square feet of retail space and 727 residential units.  More information about Empire State Realty Trust can be found at esrtreit.com and by following ESRT on Facebook, Instagram, TikTok, X, and LinkedIn.

The dedicated team at ESRT is a collection of diverse individuals with a shared passion for excellence and a keen eye toward future growth. Headquartered in New York City, we harness the energy of the city in everything we do. We care for one another, work hard, and have a lot of fun doing it! We are Certified™ as a Great Place to Work® by the global authority, Great Place to Work®, on workplace culture, employee experience, and leadership behaviors. We prioritize and invest in the health and wellness of employees to attract, develop, and retain top-tier talent. ESRT values continuous employee development and encourages colleagues to excel in their roles and adapt to emerging business needs. From our crown jewel, The Empire State Building, to incredible buildings modernized for the 21st century, to outstanding customer service, and our decade-long leadership position in sustainability and energy efficient portfolio that is 100% fully powered by renewable wind electricity, we take pride in our work. ESRT seeks an equally passionate colleague to join the team, understand the vision and help achieve that vision.

POSITION SUMMARY

ESRT seeks a Graduate Intern, Human Resources, to join our Human Resources Department. This role will share responsibility for the undergraduate Summer Intern Program, will perform various administrative tasks, and will support our Human Resources department’s initiatives. The Graduate Intern, Human Resources, will play a vital role in the organization and implementation of our highly competitive, undergraduate 10-week summer intern program and will have high visibility to the dynamic leaders at ESRT that participate. 

This position will be part-time targeting 20-25 hours per week from hire date and will transition to full-time, 40 hours per week as of May 28, 2025, for the undergraduate Summer Intern Program. Candidate must be able to work onsite at our 111 W 33rd St office location.

• Undergraduate Summer Internship  

• In partnership with HR Coordinators, maintain current intern job descriptions and ensure all job advertisements are up to date
• Assess potential intern candidate information, including resumes and contact details, using our Applicant Tracking System
• Perform administrative scheduling for Manager, HR Business Partner, and intern managers for potential intern candidates
• Coordinate with various schools to procure candidates for summer intern program 
• Prepare communication to candidates via our applicant tracking system, ADP
• Analysis of current Summer Intern Project Plan and scheduled initiatives, provide recommendations and enhancements in real-time

• Proactively utilize Summer Intern Project Plan to schedule tasks for team in advance to ensure successful program
• Schedule and coordinate intern project status updates between HR, the interns, and the intern managers 
• Schedule and coordinate various engagement events within the undergraduate summer internship program including but not limited to the Welcome Lunch, ESRT property tours, ESRT volunteer opportunities, and the intern outing
• Design and implement performance review standards for mid-internship reviews and final internship reviews using prior year templates and feedback
• Prepare company-wide communication, such as memos and calendar invites, to be sent from Human Resources 
• Act as a liaison between summer interns and Human Resources/ ESRT to help solicit and deliver feedback in real-time
• Craft a Standard Operating Procedure (SOP) for the Summer Intern Program using provided materials to present to the HR team post-internship

• In partnership with Manager, HR Business Partner, prepare presentation to highlight intern program wins and provide recommendations on improvements for next year’s program
• Synthesize data from post-summer internship exit interviews, exit surveys, and feedback sessions to summarize and analyze the success of the program with suggestions for next year’s program
• Create post-summer internship metrics on conversions to extended internships, part-time, and full-time positions

• Prepare and distribute various HR reports for the department 
• Assist in various functions of the employee life cycle including but not limited to recruitment, onboarding, and training
• Assist in the maintenance of personnel files in our HRIS system

• A successful Graduate Intern, Human Resources will take pride and ownership for the Summer Intern Program.
• The ideal candidate will effectively and efficiently coordinate throughout the summer, with the goal to ensure all undergraduate summer interns have a meaningful and educational experience with ESRT.
• You will successfully partner with both the HR team and ESRT stakeholders to drive Summer Internship Program initiatives forward.
• You will diligently craft a Summer Internship Post-Mortem, which will describe feedback that was given and will be implemented and will create a path forward for the 2026 Summer Internship Program.
• You will drive improvements on quantifiable metrics like time to fill during internship recruitment, post-intern conversion, intern final project feasibility, and more compared to previous summers to show your impact at ESRT.
• Along the way, you will learn various hands-on, real-world examples of how to be an effective HR partner, and how to cultivate and impact a corporate culture.  

• Excellent verbal and written communication skills 
• Excellent interpersonal and customer service skills
• Excellent organizational skills and attention to detail
• Excellent time management skills with proven ability to meet deadlines
• Ability to take initiative and provide feedback on the program, with suggestions for improvement and enhancement
• Proficient with Microsoft Office Suite and related software

• An active student in a graduate educational program in Human Resources within the New York metropolitan area
• Working understanding of Human Resources principles, practices, and procedures

• Prolonged periods of sitting at a desk and working on a computer
• Must be able to lift up to 15 pounds at times

• At ESRT, like our tenants, our employees come from everywhere. We foster a richly diverse work environment that captures top talent and cultivates the best ideas. By focusing on inclusion and celebrating our differences, we create even greater value — in business practices, relationships, and employee engagement. As an Equal Opportunity Employer, we are committed to maintaining a diverse, inclusive and equitable work environment where our employees can thrive. In addition, ESRT employees embody our Company Culture & Success Factors:
• Adaptable – you are a self-starter who’s able to quickly digest and execute new processes to work both collaboratively and independently
• Dynamic – you are solutions-oriented, aim to improve processes and implement efficiency, and offer insightful feedback to improve ESRT
• Dependable – you take a strong sense of ownership and accountability over your work
• Passionate – you keep up with industry trends and are excited about the potential to propel the industry forward with a “roll-up-your-sleeves” attitude
• Curious – you consistently look for new ways to work smarter, not just harder
• Ethical – you treat others with respect, and embrace and contribute to a culture of diversity and inclusion
• Positive – you possess a service-oriented attitude with excellent follow through 

• A challenging, exciting, and meaningful 10-week experience 
• Networking opportunities to get to know fellow interns and key leaders throughout ESRT 
• An individual project to be presented to executive leadership 
• Company sponsored lunches with leadership and outings 
• Tour of the Empire State Building Observatory 
• Summer Friday Early Release 

ESRT is an affirmative action and equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because they drive curiosity, innovation, and the success of our business. We do not discriminate on the basis of race, religion, color, creed, national origin, sex, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, caregiver status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination. Accommodations are available for applicants with disabilities