Employee Operations Specialist

Overview:

Employee Operations Specialist

Full-time

New York, NY

Medical/Dental/Vision

The Role

Focused heavily on administrative projects, the Employee Operations Specialist is crucial to keeping the infrastructure of the Communications team and the broader Palantir afloat by supporting both employee experience processes, as well as the employee experience programs and events. Attention to detail is critical in this role as you will be responsible for managing simultaneous requests and operations within a short period of time. Effective communication will also be required as you will be in close liaison with not only the team and business leads, but other operation teams within Palantir as well. Resourcefulness is a major plus!

Core Responsibilities

Employee request triaging & management, including managing a service desk and responding to requests; looping in appropriate parties; and overall maintenance of the request queue

Onsite support for employee experience programs and events in our offices and at offsite locations

Coordinate setup and breakdown of props and displays and other logistical tasks

Heavy calendaring of events that fall into the queue, in addition to booking meeting spaces across the globe

Assist with other operations requests and projects as needed, such as fielding emails, building out new processes, or improving upon existing ones

What We Value

High attention to detail
Ability and eagerness to learn new tools & software
Ability to work autonomously on projects from start to finish
Ability to interact with a wide range of teams internally and externally with thoughtfulness and tact
Ability to proactively identify opportunities to improve operations and processes
Willingness and ability to be on-call to address time-sensitive requests as and when they arise
Ability to travel domestically and internationally up to 25% of the time

Preferred

Bachelor’s degree or relevant industry experience
Excellent computer skills, proficiency with Microsoft products (Excel, Word, PowerPoint, etc.)
Prior experience with using Jira, Asana or other project management software
Familiarity with event management software such as Splash

Please submit your resume. Thank you!

TCWGlobal is an equal opportunity employer. We do not discriminate based on age, ethnicity, gender, nationality, religious belief, or sexual orientation.

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