EMR Interface Engineer (Implementation)

About the role:

In this role, you'll work with the Interfaces team as the primary technical touchpoint for our cancer center partners who use our EMR. You’ll work with customers and other healthcare vendors in partnership with Project Managers, Implementation Specialists and the Customer Success team at Flatiron to understand workflow requirements, develop and deploy HL7 (V2 & V3) and API-based interfaces, perform electronic data conversions, gather feedback from customers, and work with the broader Product/Engineering team(s) to identify and solve critical customer challenges. 

What you'll do:

• Lead integration and data conversion projects through pre-sales scoping, design, documentation, build, testing, deployment, and stabilization phases 
• Work directly with customers, vendors, and internal team(s) during the discovery phase to identify workflow requirements, and determine how interfaces would fit into proposed solutions
• Work on multiple projects concurrently, monitor the status of tasks and escalate issues when appropriate
• Project manage and assist customers with oncology EMR integrations and data conversions
• Act as a technical touchpoint with customers and assist with customer support issues related to interfaces and data conversions
• Own the design, planning and execution of interoperability platform projects
• Collaborate with other Flatiron teams to create or enhance existing project management tools and processes to improve quality and throughput of interface implementations and data conversions 

We’re seeking detail-oriented problem solvers with strong collaboration, ownership, and organization skills who are excited to dramatically impact the customer experience and grow within the Product Solutions organization and beyond at Flatiron.

About you:

You're an engineer with experience working with integration engines and EMR systems. You're excited by the prospect of rolling up your sleeves to tackle meaningful problems each and every day. You’re a kind, passionate, and collaborative problem-solver who seeks and gives candid feedback, and values the chance to make an important impact. 

• You have 3+ years of healthcare experience, preferably working directly with an EMR
• You have experience in implementing and supporting HL7 interfaces version 2.x and 3.x. Experience enabling web-service / FHIR-based integrations is a plus
• You have experience in SQL and/or other query languages
• You have scripting experience (TCL, Powershell, or Python preferred)
• You are self-motivated and thrive in high-uncertainty situations
• You are flexible and adapt well to complex challenges
• You have strong analytical and technical skills
• You have experience with Infor Cloverleaf or another contemporary interface engine 
• You are able to travel to Flatiron’s office in NYC for company and team events, and potentially customer sites up to 10% of the time

 If this sounds like you, you'll fit right in at Flatiron.