Job details

Sr. Project Manager

Title: Sr. Project Manager
Reports to: Director of Project Management
Department: Business Development

Responsibility Summary:
The Sr. Project Manager will serve as the primary liaison between assigned brands and all internal departments, ensuring the seamless execution of new product launches. This role involves close collaboration with Business Development, R&D, Quality Assurance, Regulatory, and Operations teams to align priorities and commitments to both internal and external customers. The Sr. Project Manager will lead multiple high-priority projects, managing complex timelines, identifying risks, and ensuring timely delivery that meets customer expectations and company objectives. Additionally, this role provides leadership by mentoring other Project Managers and overseeing the successful management of a team.

Responsibilities:
Project & Customer Management

Develop and maintain strong customer relationships, ensuring timely product launches and high customer satisfaction.
Manage high-value projects and accounts by developing, publishing, and executing detailed project timelines.
Oversee the accuracy of the project tracker and ensure external customer commitments are on schedule; proactively communicate any changes or risks to stakeholders.
Provide pricing for ancillary services and ensure the accurate and timely delivery of all customer-facing information, including samples, lead times, and pricing for new projects.
Investigate and resolve customer complaints, collaborating with management to implement solutions and maintain positive communication.

Internal Leadership & Team Management

Provide leadership and mentorship to other Project Managers, helping them develop their skills and ensuring that best practices are followed across the team.
Lead and oversee the successful coordination of project teams, ensuring all members are aligned on objectives and timelines.
Facilitate and co-lead Gate-Review meetings for all new products in collaboration with the Director of Project Management.
Manage the transition of project details to the Operations team for line trials, and attend these trials as needed to ensure customer support.
Collaborate with Business Development to identify new opportunities and prepare for client presentations.

Project Coordination & Execution

Issue Product Development Requests (PDR) that define COG targets, benchmarks, and customer requirements such as No-No lists.
Share final approved pricing with the BOM/PO Coordinator and initiate pricing requests as needed.
Oversee regulatory requests and ensure launch compliance for assigned customers.
Track progress toward monthly sales targets and report any shortfalls, suggesting corrective actions for assigned accounts.
Schedule and lead regular calls with clients, maintain detailed calendars, and document all meeting notes for easy access by the team.
Ensure a smooth project handoff to the Customer Service department and provide ongoing support to ensure successful product launches.
Represent the company at industry meetings, client presentations, and trade shows as required.

Bachelor’s degree in Business, Natural Science, Cosmetic Science, STEM, or a related field.
Over 5 years of experience in a fast-paced manufacturing or product development environment. Experience in cosmetic contract manufacturing is preferred.
Minimum of 5 years of experience as a Project Manager, managing multiple complex projects and clients simultaneously.
Proven leadership skills, with experience mentoring and guiding project teams to success.
Strong organizational and communication skills, with a high level of attention to detail.
Strong analytical and problem-solving abilities, with a focus on delivering results.
Proficiency in MS Office (Excel, Word, Outlook, PowerPoint) is required.
Proven ability to manage and prioritize multiple projects effectively in a fast-paced environment.
Strong interpersonal skills with a positive, solution-focused attitude.

Medical, Dental, and Vision Insurance
Life Insurance
401k match

Average salary estimate

$100000 / YEARLY (est.)

min

max

$80000K

$120000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Sr. Project Manager, Englewood Lab, Inc

Are you ready to take your career to the next level with an exciting opportunity as a Sr. Project Manager at our innovative company? In this dynamic role, you’ll be the primary bridge connecting our diverse brands with various internal departments. You’ll collaborate closely with teams in Business Development, R&D, Quality Assurance, Regulatory, and Operations to ensure every new product launch runs smoothly. You’ll be managing high-stakes projects, streamlining complex timelines, identifying potential risks, and ensuring timely deliveries that align with customer expectations and our business objectives. At our company, your leadership will shine as you mentor junior Project Managers, foster teamwork, and guide a talented group towards success. You’ll develop strong customer relationships, oversee project timelines, address customer concerns, and lead calls that keep everyone on the same page. Exciting, right? And that’s not all! You’ll have a chance to not only represent our company at industry events but also actively participate in client presentations to uncover new opportunities. We’re looking for someone with a Bachelor’s degree in Business or a related field and at least 5 years of experience managing complex projects, particularly in a fast-paced manufacturing environment. If you’re a detail-oriented problem-solver with a passion for leading teams and delivering results, we’d love to see you thrive as our Sr. Project Manager. Come join us and help shape the future of our products!

Frequently Asked Questions (FAQs) for Sr. Project Manager Role at Englewood Lab, Inc

What are the main responsibilities of a Sr. Project Manager at the company?

As a Sr. Project Manager at our company, you’ll be responsible for serving as the key liaison between your assigned brands and our internal departments. This includes managing high-value projects, overseeing project timelines, resolving customer complaints, and mentoring other Project Managers. Your role will be central to ensuring seamless execution of product launches and fostering strong relationships with clients.