Job details

Enrollment Associate

Application Instructions:

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Job Title:

Enrollment Associate

Department:

Admissions

College/Division:

General University

Job Details:

Under direct and indirect supervision, the Enrollment Associate administratively supports all functions of the Admissions and Student Success offices in Atlanta.

Responsibilities:

Works in collaboration with Admissions Counselors in execution of the strategic plans of Enrollment Management to achieve enrollment goals on a daily basis
Runs pre-programmed reports and utilizes various software packages (in both CRM and CNexus) as a function of the admissions department
Data entry of new student inquiries received from non-CRM forms or in-person
Promotes file completion for applicants to the following sites: Douglas & Henry County RACs, Atlanta & Macon Campuses, and Distance Learning.
Field calls, returning calls, and answering general questions from current and prospective students for the following sites: Douglas & Henry County RACs, Atlanta & Macon Campuses, and Distance Learning.
Assists walk-in prospects by answering questions, giving campus tours, and overall assisting them through the admissions process
Assist in the recruiting and marketing of academic programs
Performs other duties as assigned by supervisor.

Qualifications:

A high school diploma or GED and two years of administrative support in a professional academic or business office, which must include data entry, are required.

Knowledge, Skills, & Abilities:

Familiarity with Microsoft Word, Excel, PowerPoint, and Outlook to produce correspondence and reports.
Candidates must possess excellent organizational, communication and interpersonal skills to assist in attracting, serving, recruiting and enrolling prospective students.
Must possess the utmost professionalism in maintaining confidentiality and privacy, exercising judgment, resolving conflict, and managing time-sensitive priorities (work accuracy under deadlines).
Outgoing, cheerful, collegial, cordial, willing, and helpful to all as the face of Mercer to visitors, staff, and faculty.

Background Check Contingencies:

Criminal History Check

Required Document Attachments:

Resume
Cover letter
List of References with contact information

Scheduled Weekly Hours:

Job Family:

Staff Clerical Non-exempt

EEO Statement:

AA/EEO/Veteran/Disability

Mercer University recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives, and backgrounds.

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CEO of Mercer University

William D. Underwood

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By Mercer University

Mercer University covers a lot of Georgia, with one campus in Macon, another in Atlanta, and a third in Savannah. The main campus in Macon includes the Walter F. George School of Law (one of the nation's oldest law schools), while The Cecil B. Day...

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FUNDING

Private

INDUSTRY

Colleges & Universities

TEAM SIZE

1001-5000

LOCATION

Hybrid, based in Macon, GA

DATE POSTED