Customer Service Representative - St. Louis Airport
Overview
Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working toward our shared vision to be the world's best and most trusted mobility company.
National and Alamo has exciting opportunities for Full Time Customer Experience Representatives (CXR). This Customer Service Representative provides superior, friendly, and efficient transactions and offering company approved services and products to provide a positive experience for all customers. This position also facilitates the rental process through verification and documentation of all necessary driver information to provide for an efficient and timely rental and return experience.
This position pays $16.84 / hour plus potential bonuses adding up to $22.00 / hour and is located at the St. Louis Airport located at 10124 Natural Bridge Rd St. Louis, MO 63132.
We offer:
- Paid time off
- Consistent full time 40 hour per week schedule
- Employee discount
- Retirement savings plan including 401k with matching profit sharing
- Health Insurance
- Life Insurance
- Dental Insurance
- Vision Insurance
- Training and development
Schedules available:
- Thursday- Monday: 6:00am-2:00pm
- Thursday- Monday: 4:00pm-12:00am
- Thursday- Monday: 5:00pm-1:00am
Responsibilities
- Meet and greet customers in a professional, friendly, and timely manner
- Provide superior, efficient customer service by understanding and communicating rental terms and conditions, vehicle features and other services which includes offering optional protection products, upgrades, fuel options and other additional equipment
- Offer additional customer assistance by offering directions, maps, local area information, and appropriate service information
- Answer incoming calls for reservations, rate quotes, general questions, provide information and resolution for customers, other branches, and other vendors
- Place outgoing calls for callback management, and miscellaneous calls as assigned
- Assist to assess condition of rental upon return
- Notify Management of any known customer problems
- Notify Management of any known vehicle problems and any required vehicle maintenance
- Continuously build knowledge and skills, pursue on the job training and development opportunities and any company sponsored classroom training
Equal Opportunity Employer/Disability/Veterans
Qualifications
- Must be at least 18 years old
- High School Diploma or G.E.D. required
- Must have a valid driver license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years.
- No drug or alcohol-related convictions on driving record in the past 3 years
- Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
Average salary estimate
If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.
Kickstart your career with Enterprise Mobility as a Management Trainee and learn the ins and outs of our business operations.
Embark on an exciting career with Enterprise Mobility in Monticello as a Management Trainee, where growth and development are at the forefront of your journey.
Join ELVTR as a Customer Retention and Operations Specialist, where you'll enhance client satisfaction in an innovative online education environment.
Join Exagen as a Provider Relations Representative and help improve patient care through exceptional customer service in the biotech field.
Stryker seeks an OnSite Specialist in Santa Barbara, CA to enhance surgical procedures by managing critical equipment.
Join Barnes & Noble College as an Assistant Store Manager to enhance our retail experience and lead a dedicated team.
Join Volunteers of America, Utah as a Client Access Representative to assist clients in accessing vital services with compassion and professionalism.
Step into your next tech adventure as a Help Desk Technician with Kaseya, where your customer service skills and technical know-how will shine.
Become an Assistant Team Leader at American Express, guiding a team to deliver exceptional service in the Centurion Lounge.
Join Magnet Forensics as a Digital Program Manager to drive customer success through innovative digital content solutions.
Seeking a detail-oriented Cardiovascular Cardiographic Interpreter to monitor and interpret patients' cardiac rhythms at our Prestonsburg facility.
As an Incident and Escalations Manager at Datadog, you will lead critical incident responses and ensure exceptional communication and troubleshooting for our clients.
Join AirSculpt® as an Appointment Coordinator and play a vital role in connecting potential patients with our next-generation body contouring services.
Join Dignity Health as a Patient Registration Representative where you'll facilitate a smooth registration process for patients in a supportive hospital environment.
Join a committed team at St. Mary's General Medical Group as a Receptionist, ensuring a smooth patient experience in a trusted healthcare environment.
How do we deliver on our vision to be the world’s best and most trusted mobility company? By listening to and exceeding our customers’ and employees’ expectations. By providing a wide variety of transportation solutions. By offering a great place ...
1140 jobsSubscribe to Rise newsletter
🔮
Hi, I'm Risa! Your AI Career Copilot
you, just ask me below!
