Entry Level Insurance Claims Specialist

Overview EXL (NASDAQ: EXLS) is a leading operations management and analytics company that designs and enables agile, customer-centric operating models to help clients improve their revenue growth and profitability. Our delivery model provides market-leading business outcomes using EXL’s proprietary Business EXLerator Framework™, cutting-edge analytics, digital transformation and domain expertise. At EXL, we look deeper to help companies improve global operations, enhance data-driven insights, increase customer satisfaction, and manage risk and compliance. EXL serves the insurance, healthcare, banking and financial services, utilities, travel, transportation and logistics industries. Headquartered in New York, New York, EXL has more than 32,000 professionals in locations throughout the United States, Europe, Asia (primarily India and Philippines), South America, Australia and South Africa. For more information, visit www.exlservice.com.

Entry Level Insurance Claims Specialist

Responsibilities:

• Analyze liability issues with claims to determine if there is evidence to pursue recovery from the third party
• Review claim files to identify subrogation potential
• Take appropriate steps for the development, pursuit and recovery of claims
• Evaluate facts and evidence, liability, amount of damage and other factors, prior to negotiations with other insurance companies in order to maximize the subrogation recovery and reach agreement on settlements
• Submit files to Arbitration to prevail against adverse party based on liability or damage analysis
• Refer case and all documents to outside collection agencies and attorneys when necessary
• Must be able to receive a high volume of inbound calls as well as making outbound

Qualifications:

• Strong interpersonal, verbal, and written communication skills
• Excellent organizational and time management skills
• Ability to multitask and adapt to change in a fast paced environment
• Accuracy and attention to detail
• Proficient with technology
• College degree preferred
• Insurance experience is a plus but not required
• Call center experience is preferred
• Must be able to receive high volume of inbound calls as well as making outbound calls
• Must have excellent typing skills and be able to document the information while receiving an inbound call

EEO/Minorities/Females/Vets/Disabilities

Base Salary Range Disclaimer: The base salary range represents the low and high end of the EXL base salary range for this position. Actual salaries will vary depending on factors including but not limited to: location and experience. The base salary range listed is just one component of EXL's total compensation package for employees. Other rewards may include bonuses, as well as a Paid Time Off policy, and many region specific benefits.

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