Job details
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Mid-Market Customer Success Manager
Envoy is looking for a Mid-Market Customer Success Manager who will play a pivotal role in ensuring valued customers achieve their desired outcomes.
Skills
- Customer-facing experience in B2B SaaS companies
- Post-sales customer lifecycle management
- Prioritization skills
- Presentation skills
- Data leveraging skills
Responsibilities
- Efficiently manage accounts across the customer lifecycle
- Ensure success plans and metrics are in place with each customer
- Identify low usage or high-risk customers and drive higher adoption and retention
- Identify expansion opportunities within the account base
- Be the Voice of the Customer
- Maintain updated account records
Benefits
- Market competitive salary
- Equity for full-time roles
- Great benefits package
- Opportunity for personal and professional growth
To read the complete job description, please click on the ‘Apply’ button
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Envoy
We connect people, spaces and data to power the places where people work best together.
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FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
INDUSTRY
TEAM SIZE
LOCATION
SALARY RANGE
$100,300/yr - $113,000/yr
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
June 27, 2024
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