Lead Audio Visual Field Technician - job 1 of 2

As a Lead Audio Visual Field Technician at EOS IT Solutions, your key responsibilities include leading installation and de-installation of AV/Telepresence products, configuring technology endpoints, and conducting room audits to ensure optimal performance. Additionally, you'll perform preventative maintenance, manage equipment failures, and carry out post-installation assessments, ensuring our clients receive superior service.

To qualify for the Lead Audio Visual Field Technician role at EOS IT Solutions, you must have experience in leading teams and configuring various AV equipment such as Extron, Cisco, Crestron, or AMX. Critical skills include excellent problem-solving abilities, strong communication, and time management. Also, a keen interest in technical development is essential.

EOS IT Solutions requires candidates for the Lead Audio Visual Field Technician position to have practical experience in leading AV technicians or engineers, along with hands-on experience with AV/VC integrations. You should demonstrate proficiency in configuring and programming audio and video equipment to excel in this role.

Yes, for the Lead Audio Visual Field Technician role at EOS IT Solutions, you must be willing and able to travel nationally and globally to various customer sites as required. Flexibility and adaptability are vital to meet client needs efficiently.

The pay range for the Lead Audio Visual Field Technician position at EOS IT Solutions is between $80,000 and $100,000 USD. This competitive salary reflects the importance of this role within our company and our commitment to attracting top talent.

When answering this question, share specific projects where you led a team, detailing your approach to project management, communication with clients, and any challenges you overcame. Highlight how your leadership contributed to the project’s success and client satisfaction.

In your response, demonstrate your problem-solving skills by outlining a clear process for diagnosing issues, coordinating repairs, and communicating with your team and clients to minimize disruptions. Provide examples of when you've successfully addressed similar situations.

Be specific about your experiences with AV technologies like Cisco, Crestron, or Extron. Discuss how you’ve configured, programmed, or repaired these systems in past roles, showcasing your technical expertise and readiness for the Lead AV Field Technician position.

Explain your time management strategies, such as using planning tools or creating detailed schedules. Discuss the importance of client deadlines and how you ensure that projects progress smoothly without compromising quality.

Outline your systematic approach to configuration, including pre-installation checks, following manufacturer guidelines, and testing equipment. Use examples to highlight your attention to detail and thorough understanding of AV systems.

Discuss your training methodologies, such as hands-on demonstrations, shadowing, and encouraging questions. Highlight how you tailor your approach to meet individual learning styles and ensure the team is well-equipped for installations.

Mention reliable sources such as industry publications, online courses, or trade shows that you engage with regularly. Emphasize your passion for learning and how this knowledge can directly benefit your role at EOS IT Solutions.

Share a specific example that illustrates your analytical thinking and resourcefulness. Describe the problem, the steps you took to troubleshoot it, and the successful outcome, which showcases your expertise and commitment to quality service.

Discuss the importance of clear communication with team members and clients. Highlight how you ensure everyone is informed and aligned, which enhances collaboration and ultimately leads to successful installation outcomes.

Articulate your enthusiasm for the company and the role, perhaps focusing on EOS IT Solutions' commitment to quality and innovation. Share how your experiences align with the company's mission and how you see yourself contributing to their goals.