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Studio Manager, Brentwood - SoulCycle image - Rise Careers
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Studio Manager, Brentwood - SoulCycle

Company Description

Who We Are

We’re purpose-driven. With every ride, we aim to redefine health and happiness. It’s all about being more than a workout: SoulCycle is a mind-body-soul experience, built on community, love, respect, acceptance, and a lot of fun. It comes to life through the ride, the relationships, and the unparalleled hospitality. And all of that comes from our people. Join us—we’d love to have you

Our Mission

To foster an open, diverse, & inclusive community—while embracing each unique individual exactly as they are. We empower each other by listening with an open mind, finding ways to learn and grow together, and always nurturing a sanctuary of trust. To make a real, lasting impact, we’ll work nonstop to embrace and create change. Because nobody is equal until everyone is equal.

Job Description

SoulCycle is seeking a Studio Manager who will contribute to the company growth by expertly and efficiently managing their studio and leading their studio team. The ideal candidate will have a passion for the SoulCycle culture and brand. This person will be interpersonally savvy with a strong business acumen and have the ability to creatively problem solve and learn on the fly. This person embodies integrity, confidence, is a role model, is bold, is strategic, and is responsible for and the ultimate owner of the success and health of your business.

The responsibilities and duties of this position described here are representative of those an employee must perform. This is not a comprehensive list and other duties may be assigned.

ROLES AND RESPONSIBILITIES:

INTERPERSONAL SAVVY

  • Foster the SoulCycle Community and Culture in your studio
  • Set the weather in your studio so your team loves to come to work
  • Be a hospitality champion that provides exceptional hospitality to riders and staff, and inspires their team to uphold high hospitality standards and our core values
  • Build and foster relationships in your studio, with your instructors and local community
  • Acknowledge your teams wins and show gratitude

BUSINESS ACUMEN

  • Develop holistic business plans that encompass ridership and retail goals
  • Analyze and manage studio profit and loss statements
  • Identify and execute opportunities with corporate partnerships and community impact
  • Ensure that all company-wide initiatives are executed in your studio
  • Develop and execute new rider acquisition and retention plans alongside marketing partner

BUILDING EFFECTIVE TEAMS

  • Proactively address your studio’s hiring needs by identifying your team’s strengths and areas of opportunity
  • Provide in the moment feedback and coaching to your team when necessary
  • Oversee the onboarding, training and development of all new ASMs and part-time hires
  • Continuously identify and develop high potential employees
  • Coach your team on time management and prioritization of tasks/initiatives to ensure all deadlines are met

LEARNING ON THE FLY

  • Be an expert on studio specific and company-wide operational procedures and policies
  • Seamlessly transition yourself, team, and studio to new ways of working and processes
  • Be open to, embrace and manage change within your studio and your team

CREATIVE PROBLEM SOLVING

  • Confidently manage conflict in high pressure situations
  • Demonstrate a solution oriented mindset and ability to execute within company standards in any situation
  • Proactively identify and address difficult situations

Qualifications

  • Must have superior customer service and hospitality skills
  • Must be highly organized with the ability to prioritize multiple tasks with tight deadlines
  • Strong ability to communicate clearly with team members, clients, and senior management
  • Must be able to work flexible/non-traditional hours including weekends and some holidays
  • Personal passion for fitness and/or the SoulCycle brand is required

 

 

Additional Information

Pay Transparency: $66,560-73,000 annually 

For additional Information visit our Career Site: https://www.soul-cycle.com/careers/

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Average salary estimate

$69780 / YEARLY (est.)
min
max
$66560K
$73000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Studio Manager, Brentwood - SoulCycle, Equinox

At SoulCycle, we're not just about cycling; we're about creating a mind-body-soul experience that transcends the ordinary—and we're searching for an inspiring Studio Manager in Brentwood to lead the charge! This position is all about igniting the SoulCycle culture, building a thriving community, and fostering an environment where everyone feels at home. As the Studio Manager, you’ll be at the heart of our operations, balancing your interpersonal skills with sharp business acumen to ensure the studio runs smoothly. You’ll be responsible for creating an atmosphere that encourages your team to excel while delivering exceptional hospitality to our riders. You'll develop holistic business plans, analyze studio performance through profit and loss statements, and implement strategies for rider acquisition and retention. Your role isn’t just about managing the day-to-day; it’s about leading by example, celebrating wins, and continuously developing your team members. If you're a highly organized, fit-minded individual who thrives on building relationships and solving problems creatively in a fast-paced environment, then SoulCycle Brentwood is looking for you! Join our mission to redefine health and happiness—not just for riders, but for the whole community. Let's make a lasting impact together!

Frequently Asked Questions (FAQs) for Studio Manager, Brentwood - SoulCycle Role at Equinox
What are the main responsibilities of a Studio Manager at SoulCycle Brentwood?

The Studio Manager at SoulCycle Brentwood is responsible for fostering a vibrant community within the studio, overseeing team members, and delivering excellent hospitality. This role includes developing business plans, analyzing performance metrics, and executing marketing strategies to boost ridership and retention. They are also tasked with hiring and training staff, creating a welcoming environment, and ensuring adherence to company policies.

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What qualifications are needed to become a Studio Manager at SoulCycle Brentwood?

To be a successful Studio Manager at SoulCycle Brentwood, candidates must possess superior customer service skills, strong organizational abilities, and excellent communication skills. A passion for fitness and the SoulCycle brand is essential. Additionally, candidates should be adept at managing multiple priorities and demonstrate leadership qualities to guide their team effectively.

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How does a Studio Manager at SoulCycle support the studio team?

A Studio Manager at SoulCycle Brentwood supports the studio team by providing in-the-moment feedback, recognizing team successes, and fostering a culture of appreciation. They are responsible for training new hires, coaching on time management, and helping team members develop their potential. Overall, they work to create an inspiring work environment that encourages collaboration and growth.

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What is the pay range for a Studio Manager position at SoulCycle Brentwood?

The pay range for a Studio Manager position at SoulCycle Brentwood is between $66,560 and $73,000 annually. This competitive salary reflects the responsibilities of the role and the importance of attracting top talent to lead our studio.

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What skills are essential for conflict resolution as a Studio Manager at SoulCycle Brentwood?

Essential skills for conflict resolution as a Studio Manager at SoulCycle Brentwood include strong interpersonal abilities, a solution-oriented mindset, and confidence in high-pressure situations. The ability to understand different perspectives, communicate effectively, and remain calm while addressing challenges is vital to maintaining the studio's positive atmosphere.

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Common Interview Questions for Studio Manager, Brentwood - SoulCycle
Can you describe a time when you had to resolve a conflict within your team as a Studio Manager?

When answering this question, highlight your conflict resolution skills. Describe the situation, the actions you took to mediate the conflict, and the outcome. Make sure to emphasize the importance of maintaining a positive team atmosphere and any lessons learned from the experience.

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How do you ensure exceptional hospitality and customer service in your studio?

In your response, emphasize the importance of leading by example and instilling a culture of hospitality within your team. Discuss strategies such as training, acknowledgment of team successes, and personal interactions with customers to ensure a welcoming environment.

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What steps would you take to boost rider acquisition and retention?

Outline your approach to developing marketing strategies, collaborating with your team, and building community partnerships. Highlight any innovative ideas or measures you could implement to enhance rider experience and loyalty.

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How do you prioritize tasks in a fast-paced studio environment?

Discuss your time management skills and provide examples of tools or techniques you use to plan your day effectively. Share how you delegate tasks to your team and ensure that everyone is aligned with the studio's goals.

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What do you think is the most important aspect of building a strong team at SoulCycle?

Emphasize the importance of open communication, appreciation of team members' strengths, and fostering a supportive environment. Discuss how these factors contribute to employee satisfaction and overall studio success.

Join Rise to see the full answer
Can you explain how you would manage studio profit and loss statements?

In your answer, mention your familiarity with financial statements and analytical skills. Discuss how you would regularly review the profit and loss reports to identify trends, make data-driven decisions and adjust management strategies accordingly.

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How would you handle a situation where a team member is not meeting performance expectations?

Discuss the importance of providing constructive feedback and support. Emphasize your approach to coaching and mentoring team members and how you would set clear expectations and follow up on progress.

Join Rise to see the full answer
What inspires you about the SoulCycle brand and culture?

Share your personal connection to the SoulCycle mission and how it resonates with you. This could include your belief in community building, promoting health and happiness, and any personal experiences that demonstrate your passion for the brand.

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How would you adapt to changes within the studio or company?

Talk about your adaptability and willingness to embrace change. Provide an example of a change you successfully navigated in a previous role and how you ensured your team remained engaged and motivated.

Join Rise to see the full answer
What creative solutions have you implemented in past roles to improve operations?

Highlight your problem-solving skills by sharing specific examples of challenges you faced and the innovative solutions you developed. Emphasize the positive impact these solutions had on your previous teams or studios.

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In everything we do, we create the possibility for people to maximize the potential within themselves.

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DATE POSTED
December 3, 2024

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