Office Manager

At EFG, the Office Manager plays a crucial role in maintaining the overall office environment and ensuring smooth operations. This includes managing office supplies, equipment, compliance with local regulations, and coordination of events and meetings. The Office Manager is also responsible for onboarding new employees and supporting the team with their daily needs.

To qualify for the Office Manager position at EFG, candidates should have at least 5 years of experience in office management or facilities roles, be proficient in both English and Bahasa Malaysia, and possess strong organizational skills. Experience in managing an office that accommodates 50-100 people is also essential.

The work culture for an Office Manager at EFG is dynamic and supportive, characterized by a strong emphasis on community and collaboration. Office Managers are encouraged to foster a positive environment by engaging with employees and creating events that enhance team spirit within the gaming community.

While some responsibilities require on-site presence, particularly in the Malaysia office, EFG also considers previous experience in remotely managing offices as a bonus qualification. This indicates that there might be flexibility in work arrangements depending on the specific needs and circumstances.

As an Office Manager at EFG, familiarity with Google Suite tools, including Google Sheets, is essential. You'll also manage office-related software such as room booking systems and inventory management tools, so a tech-savvy nature will be beneficial.

Main responsibilities for the Office Manager at EFG include ensuring compliance with local laws, coordinating travel and events, managing vendor contracts, onboarding and offboarding employees, and maintaining a positive office atmosphere. This role is pivotal for ensuring smooth communication and operations across the company.

Key skills for an Office Manager at EFG include excellent organizational abilities, strong communication skills, proficiency in both written and spoken English and Bahasa Malaysia, and a proactive approach to problem-solving. Your ability to work collaboratively with various departments is equally important.

When answering, focus on specific roles you've held, the size of the office, and any relevant achievements. Highlight your duties, particularly in compliance and managing logistics, which demonstrates your ability to handle similar responsibilities at EFG.

Discuss your strategy for staying informed about local laws and regulations. Explain how you've previously implemented policies and procedures to ensure compliance, showcasing your attention to detail and proactive approach.

Enumerate the tools you’ve used, particularly focusing on those related to office management and communication. If you have experience with Google Suite, emphasize it, as it’s necessary for the role at EFG.

Provide examples of conflict resolution strategies you've employed. Focus on your communication skills, the importance of understanding different perspectives, and your ability to mediate and find solutions.

Step through your process, from initial brainstorming to logistics planning and execution. Touch on how you coordinate with various departments and the importance of ensuring inclusivity and enjoyment for all participants.

Discuss your approach to gathering feedback and encouraging open communication among staff. Share ideas on hosting team-building activities and how you’ve previously helped create an inclusive environment.

Explain your time management techniques, such as using to-do lists or project management software. Provide examples of how you've effectively prioritized tasks in a busy environment.

Share a specific anecdote that illustrates your problem-solving skills. Focus on the challenge, the steps you took to address it, and the final outcome, demonstrating your capability to handle office dynamics.

Discuss your approach to onboarding, including orientation processes, necessary training, and ensuring new hires feel welcomed and equipped. It’s important to highlight the significance of making a positive first impression.

Provide an overview of relevant health and safety practices and how they apply to an office. Discuss your past experiences in implementing safety protocols and ensuring employee compliance.