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GIS Product Manager - Aviation Charting

Overview

Join Esri and help shape the future of products, technologies, and workflows that connect customers with world-class airports and aviation mapping and analytics capabilities. These ArcGIS products and teams are at the heart of ever evolving applications of geospatial data, mapping, and analytics focused on the airports and aviation industry. Be a part of growing the innovative airports and aviation practice within Esri’s Professional Services, where we develop solutions, provide expert guidance, and support organizations through their geospatial strategies.

The successful candidate will have proven software product management experience based on market opportunities and innovation. Your work will involve interacting with customers, being a product expert, building team relationships, and influencing the product’s development priorities.

Responsibilities

  • Understand and communicate how customers are using the product and new problems we can solve with innovative features and workflows
  • Organize and share customer requirements and priorities with the development team to collaborate and prioritize on the product’s roadmap and release timelines
  • Work with customers, potential customers, our Professional Services organization, and partners to collect requirements on features that solve problems and provide value
  • Communicate the product roadmap and release timelines to customers and staff
  • Lead and support customer product briefings and conference presentations
  • Represent ArcGIS Aviation Airports and ArcGIS Aviation Charting as the product expert on social media platforms
  • Collaborate with Global Business Development, the partner team, international distributors, and product marketing to develop and execute go-to-market strategies
  • Work with Product Marketing to develop messaging that will create demand for ArcGIS products in the airports and aviation space
  • Meet with key customers to understand their business needs and assist with mission critical projects
  • Ensure internal launch readiness for product updates with sales, technical support, customer service, and training
  • Enable Global Business Development, the partner team and international distributors to effectively engage with prospective customers

Requirements

  • 2+ years experience in a similar position supporting similar responsibilities
  • Professional experience supporting commercial software development and release. Examples of this include product management, product development, product testing, software release, user assistance, software configuration, or product marketing
  • Capability to effectively document and verbally communicate market requirements to development staff
  • Proven experience supporting technology innovation through aligning software capabilities with market opportunities
  • Experience in airports, aviation, aviation charting, or related fields
  • Ability to cultivate strategic relationships with customers and partners
  • Ability and willingness to travel
  • Bachelor’s in Geographic Information Systems (GIS), Computer Science, Business Administration, Marketing, or related field

Recommended Qualifications

  • Master’s in Geographic Information Systems (GIS), Computer Science, Business Administration, Marketing, or related field
  • Experience in GIS and location-based content
  • Experience with international and domestic aviation-related standards and specifications
  • Experience and certifications with the Pragmatic Framework

#LI-DR5

#LI-Hybrid

Total Rewards

Esri’s competitive total rewards strategy includes industry-leading health and welfare benefits: medical, dental, vision, basic and supplemental life insurance for employees (and their families), 401(k) and profit-sharing programs, minimum accrual of 80 hours of vacation leave, twelve paid holidays throughout the calendar year, and opportunities for personal and professional growth. Base salary is one component of our total rewards strategy. Compensation decisions and the base range for this role take into account many factors including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.

A reasonable estimate of the base salary range is
$66,560$125,840 USD

The Company

At Esri, diversity is more than just a word on a map. When employees of different experiences, perspectives, backgrounds, and cultures come together, we are more innovative and ultimately a better place to work. We believe in having a diverse workforce that is unified under our mission of creating positive global change. We understand that diversity, equity, and inclusion is not a destination but an ongoing process. We are committed to the continuation of learning, growing, and changing our workplace so every employee can contribute to their life’s best work. Our commitment to these principles extends to the global communities we serve by creating positive change with GIS technology. For more information on Esri’s Racial Equity and Social Justice initiatives, please visit our website here.

If you don’t meet all of the preferred qualifications for this position, we encourage you to still apply!

Esri is an equal opportunity employer (EOE) and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need reasonable accommodation for any part of the employment process, please email askcareers@esri.com and let us know the nature of your request and your contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.

Esri Privacy Esri takes our responsibility to protect your privacy seriously. We are committed to respecting your privacy by providing transparency in how we acquire and use your information, giving you control of your information and preferences, and holding ourselves to the highest national and international standards, including CCPA and GDPR compliance.

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Average salary estimate

$96200 / YEARLY (est.)
min
max
$66560K
$125840K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About GIS Product Manager - Aviation Charting, Esri

Join Esri as a GIS Product Manager - Aviation Charting and play a pivotal role in shaping the future of aviation mapping technologies right here in Denver, CO! In this exciting position, you'll dive into the innovative realms of geospatial data and mapping to enhance our products tailored for the airport industry. As a vital member of our Professional Services team, you will become an expert in ArcGIS products, directly interacting with customers and understanding their needs to drive innovative solutions. With your knack for communication, you’ll liaise with our development team to share insights gathered from customers, ensuring our roadmap aligns with market demands. You won’t just be managing a product; you’ll be representing it in customer briefings and conference presentations while collaborating closely with various teams to develop effective go-to-market strategies. Experience matters, and you'll bring at least two years in a similar role, showcasing a background in commercial software development and a passion for technology innovation. If you're ready to take on this dynamic role, build relationships, and influence the future of aviation, Esri is the perfect place for you to thrive in your career!

Frequently Asked Questions (FAQs) for GIS Product Manager - Aviation Charting Role at Esri
What does a GIS Product Manager - Aviation Charting at Esri do?

As a GIS Product Manager - Aviation Charting at Esri, you will oversee product development and enhancements specific to aviation mapping technologies. You will engage with customers to gather insights, communicate product features, prioritize development tasks, and ensure your team meets market demands. Your role involves collaborating with several departments, from marketing to development, to provide aviation solutions that add tangible value.

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What qualifications are ideal for a GIS Product Manager - Aviation Charting at Esri?

Ideal qualifications for a GIS Product Manager - Aviation Charting at Esri include a Bachelor’s degree in Geographic Information Systems (GIS) or related fields, alongside over two years of product management experience. Expertise in commercial software development, familiarity with aviation standards, and experience in building relationships with partners and customers are highly beneficial to succeed in this role.

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What benefits can I expect as a GIS Product Manager - Aviation Charting at Esri?

As a GIS Product Manager - Aviation Charting at Esri, you will enjoy a competitive rewards strategy that includes leading health benefits, a 401(k), profit-sharing programs, and a minimum of 80 hours of vacation leave per year. Additionally, you will have opportunities for personal and professional growth in a diverse working environment committed to creating positive global change.

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What are the primary responsibilities of the GIS Product Manager - Aviation Charting at Esri?

Your main responsibilities as a GIS Product Manager - Aviation Charting at Esri include understanding customer needs, gathering and organizing product requirements, communicating release timelines, representing the product in various forums, and collaborating with marketing and development teams to ensure you meet strategic goals that drive usage and satisfaction.

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What kind of software experience should I have for the GIS Product Manager - Aviation Charting role at Esri?

For the GIS Product Manager - Aviation Charting role at Esri, candidates should have a proven track record in commercial software development, with specific experience in product management, user assistance, or software configuration. Experiences that showcase your ability to document market requirements and support technology innovation in aviation settings will also be highly regarded.

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Is travel required for the GIS Product Manager - Aviation Charting position at Esri?

Yes, the GIS Product Manager - Aviation Charting role at Esri requires the ability and willingness to travel. This travel is essential for engaging with key customers, attending conferences, and building strong partnerships across the aviation industry to foster success for Esri's aviation products.

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What makes Esri a great place to work for a GIS Product Manager - Aviation Charting?

Esri fosters an inspiring work environment that emphasizes diversity, equity, and inclusion. As a GIS Product Manager - Aviation Charting, you’ll be empowered to collaborate across various teams, innovate in the world of aviation technologies, and contribute to meaningful projects that positively influence global communities through GIS technology. Our commitment to continual learning ensures that you will grow both personally and professionally at Esri.

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Common Interview Questions for GIS Product Manager - Aviation Charting
Can you describe your experience in product management related to aviation?

In answering this question, outline your previous roles and specific responsibilities that directly relate to aviation product management. Highlight any experience with aviation charting technologies, successful product launches, and how you contributed to understanding customer needs in the aviation sector.

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How do you gather and prioritize customer requirements for product development?

When discussing how to gather and prioritize requirements, mention techniques such as customer interviews, surveys, and collaboration with sales teams. Emphasize a systematic approach to prioritization, such as using frameworks that balance customer demands with development capabilities.

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What strategies would you employ to create demand for ArcGIS aviation products?

Share your insights into effective marketing strategies, including targeted campaigns, educational content, and leveraging social media for product promotions. Talk about collaborating with marketing teams to develop messaging that resonates with both existing and potential customers in the aviation industry.

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Describe a challenging project you managed and how you overcame obstacles.

Recall a specific challenging project, detailing the obstacles faced and the steps taken to overcome them. Highlight your leadership skills, adaptability, and problem-solving capabilities, emphasizing positive outcomes resulting from your actions.

Join Rise to see the full answer
How do you ensure that product updates are effectively communicated to internal and external stakeholders?

Discuss the importance of clear communication channels and regular updates. Explain methods such as internal newsletters, product briefings, and direct communications with customers to ensure everyone is informed and aligned with the product roadmap.

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Which aspects of the Pragmatic Framework are most relevant to product management?

Focus on how the Pragmatic Framework helps in aligning product capabilities with market needs. Discuss aspects such as market research, competitive analysis, and the importance of defining a product’s value proposition clearly.

Join Rise to see the full answer
Can you explain how you collaborate with development teams to prioritize a product roadmap?

Emphasize your approach to collaborating with development teams through regular meetings, discussions on feasibility, and understanding technical limitations. Mention using tools and techniques such as Agile methodologies to create an efficient and responsive product roadmap.

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What role does customer feedback play in your product management process?

Customer feedback is crucial; share how you systematically collect and analyze feedback to make informed decisions. Discuss how you utilize data from customer interactions to refine product features and enhance overall user experience.

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How do you stay updated on industry trends and advancements in GIS and aviation?

Detail your approach to staying informed through industry publications, attending relevant conferences, and networking with other professionals in the GIS and aviation sectors. Mention how these insights help you drive innovation in your products.

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What techniques would you use to cultivate strategic relationships with customers?

Describe a combination of techniques, including regular check-ins, understanding their business needs, providing tailored solutions, and being responsive to their concerns. Emphasize the importance of trust and transparency in building lasting partnerships.

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Esri is the global market leader in geographic information system (GIS) software, location intelligence, and mapping. Since 1969, we have supported customers with geographic science and geospatial analytics, what we call The Science of Where®. We ...

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Full-time, hybrid
DATE POSTED
November 28, 2024

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