Operations Associate

About Etched:

Etched is building the first transformer-specific AI chip. By trading flexibility for performance, one Etched server has >20x more throughput (tokens per second) than an NVIDIA 8xH100 GPU. We’ve raised >$125M and are a 75-person team in Cupertino, CA.

The Operations Specialist will play a crucial role in supporting the operations team by tackling diverse challenges across the organization. This individual will be adaptable, eager to learn, and ready to contribute to various projects that drive efficiency and growth.

Key Responsibilities:

• Assist in optimizing internal processes to enhance operational efficiency.

• Support project management efforts, ensuring timelines and deliverables are met.

• Collaborate with engineering, product development, sales, and finance to gather insights and provide operational support.

• Help maintain supply chain relationships and assist in inventory management.

• Contribute to data analysis and reporting to inform strategic decisions.

• Engage in customer support initiatives, helping to gather feedback and address inquiries.

Qualifications:

• Bachelor’s degree in Business Administration, Operations Management, or a related field.

• Strong analytical and problem-solving skills.

• Excellent communication and interpersonal abilities.

• Proficiency in Microsoft Office Suite and basic project management tools.

• A proactive attitude and a willingness to take on various tasks as needed.

Preferred Qualifications:

• Internship or relevant experience in operations or project management.

• Familiarity with supply chain processes and inventory management.

• Interest in technology and AI applications.

How we’re different:

Etched believes in the Bitter Lesson. We think most of the progress in the AI field has come from using more FLOPs to train and run models, and the best way to get more FLOPs is to build model-specific hardware. Larger and larger training runs encourage companies to consolidate around fewer model architectures, which creates a market for single-model ASICs.

We are a fully in-person team in Cupertino, and greatly value engineering skills. We do not have boundaries between engineering and research, and we expect all of our technical staff to contribute to both as needed.

Benefits:

• Full medical, dental, and vision packages, with 100% of premium covered, 90% for dependents

• Housing subsidy of $2,000/month for those living within walking distance of the office

• Daily lunch and dinner in our office

• Relocation support for those moving to Cupertino