Etraveli Group is the globally leading company for tech solutions and fulfillment capabilities for online sales of flights. We are here to solve complexity, by connecting millions of flights and travelers across the globe, from search and selection to trip and beyond. We hold consumer online travel agency brands like Mytrip, GoToGate & Flight Network and serve Booking.com with flights. Etraveli Group has also established strategic partnerships with companies like Skyscanner, Google Flights, TUI, etc.
Every day we strive to make the world smaller for our customers and bigger for our people. Our diverse team of more than 2500 passionate professionals is what makes us the industry’s tech wonder and the best in the world at what we do.
Major offices in Sweden (HQ), Canada, Greece, India, Poland and Uruguay.
Location: Mumbai
About the job
Our CS department is dedicated to transforming complex travel processes into seamless and user-friendly experiences. We leverage technology and data to continuously improve customer satisfaction, streamline operations, and drive automation. As part of the Customer Services Analytics team, you'll play a vital role in supporting these efforts by providing data-driven insights that fuel strategic decision-making.The successful candidate will possess strong analytical skills coupled with a deep understanding of business needs.
As An Insights Analyst, You Will Cover
We think you are a person who...
Familiarity with one or more of the following is considered a plus:
Education – Graduate/MBA/Masters in information systems, computer science, statistics
We are passionate about capturing the opportunities in our dynamic industry, striving to become the best at solving the complexity of offering flights, enabling millions of people to connect across the globe.
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