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Business Development Manager - job 4 of 9

Company Description

Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins works with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate. Eurofins believes it is a global leader in food, environmental, pharmaceutical and cosmetics products testing and in agroscience CRO services. It is also one of the global independent market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, CDMO, advanced material sciences and in the support of clinical studies.

In over just 30 years, Eurofins has grown from one laboratory in Nantes, France to over 50,000 staff across a network of more than 900 independent companies in over 50 countries and operating more than 800 laboratories. Eurofins offers a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products, as well as providing innovative clinical diagnostic testing services, as one of the leading global emerging players in specialized clinical diagnostics testing.

 In 2021, Eurofins generated total revenues of EUR € 6.7 billion, and has been among the best performing stocks in Europe over the past 20 years.

Job Description

Become your most extraordinary self!  Our team is intensely proud to be a major provider of services and products to the drug discovery research industry.  Join Eurofins Discovery Services & Products IBLSC US, LLCpart of the Eurofins Discovery ™ group of companies serving global clients in the Pharma and Biotech industries.  Work alongside industry experts and collaborate with team members to directly and positively impact human health worldwide!

We have a philosophy to support work life balance, career progression opportunities and offer many benefits such as formal mentoring programs, tuition reimbursement, extensive career training programs, competitive health benefits, paid time off and 10 annual paid holidays*.  

Essential Duties and Responsibilities:

  • Responsible for sales of Eurofins Discovery portfolio comprising of chemistry, pharmacology, both products and services within the assigned territory or region with the goal of achieving the sales targets for the region.
  • Proficient understanding of the drug discovery process and selling the portfolio to the US client base.
  • Prospect for the client persona that requires services or products for use in drug discovery.
  • Develop and support client relationships through various collaborative approaches including frequent face to face meetings.
  • Provide recommendations and feedback for operational strategy needed to meet client requirements.
  • Build and document territory and regional business plans that will define how sales targets will be accomplished. Update the plan regularly.
  • Report on competitor activities observed in the region/ globally.
  • Provide monthly reports against key metrics as defined.
  • Diligently utilize the company CRM, keep information up to date and complete.
  • Develop collaborative relationships with Sr. Leaders of the Eurofins Discovery companies in order to support their business and gain knowledge from them about the business.
  • Understand and utilize the various resources within Eurofins Discovery to accomplish the sales targets.
  • Promote and maintain high levels of customer satisfaction including 24- hour response times to customer inquiries.
  • Work closely and collaboratively with Marketing to design and implement territory and regional strategies to promote the portfolio and the Eurofins Discovery brand.
  • Utilize sales and marketing channels effectively including web site, ecommerce, marketplaces and participate effectively and proactively in customer events such as webinars, tradeshows and customer site events
  • Accomplish effectiveness in presentations to clients and internal teams.
  • Provide feedback and analysis to improve/adjust/expand the portfolio and marketing strategies.
  • Ability to travel approximately 30-40% of the time, mostly within the territory.
  • Complete expense reports per policy
  • Performs other duties as assigned including supporting sales colleagues as needed.

Qualifications

  • 3 + years’ of experience in sales with strong understand of drug discovery and in particular discovery chemistry. Must reside within the assigned territory.
  • A minimum education of a B.S. chemistry or pharmacology or related discipline.  Experience in products and services for drug discovery. Excellent knowledge of the pharmaceutical drug discovery and development process.
  • Understanding of or prior experience in the CRO market and proven ability to analyze and act on the global business trends to drive regional business development activities.
  • Strong presentation skills. Collaborative nature to work with multiple internal stakeholders.
  • Ability to travel internationally in a limited capacity (training and customer audits)

Additional Information

The position is full-time, Monday-Friday, 8 a.m.- 5 p.m., with overtime as needed. 

  • Excellent full time benefits including comprehensive medical coverage, dental, and vision options
  • Life and disability insurance
  • 401(k) with company match
  • Paid vacation and holidays

Eurofins USA Discovery Services is a Disabled and Veteran Equal Employment Opportunity employer.

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Average salary estimate

$70000 / YEARLY (est.)
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$60000K
$80000K

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What You Should Know About Business Development Manager , Eurofins

Exciting opportunity alert! Eurofins Scientific is on the lookout for a passionate and skilled Business Development Manager to join our team in Boston, MA. As a part of Eurofins Discovery Services & Products, you'll play a pivotal role in serving global clients within the Pharma and Biotech industries. Your primary responsibility will be driving sales for our diverse portfolio of chemistry and pharmacology products and services, which are essential for drug discovery. You'll be connecting with clients, building strong relationships, and employing various collaborative strategies to meet their needs. We’re looking for someone with at least 3 years of experience in sales, especially within the drug discovery sphere. Armed with a B.S. degree in chemistry, pharmacology, or a related field, you’ll leverage your expertise to understand our client's requirements and the competitive landscape. The ideal candidate is a strong communicator with excellent presentation skills and a knack for problem-solving. You will also enjoy a supportive workplace culture that values work-life balance, offers extensive career training, and provides competitive health benefits. If you're eager to make a positive impact on human health while collaborating with exceptional experts in the field, we’d love to hear from you. Join Eurofins and help us lead the way in ensuring safe and effective pharmaceutical products for everyone!

Frequently Asked Questions (FAQs) for Business Development Manager Role at Eurofins
What are the core responsibilities of a Business Development Manager at Eurofins Scientific?

As a Business Development Manager at Eurofins Scientific, you will be responsible for driving sales of our chemistry and pharmacology portfolio aimed at drug discovery. Your role involves developing and maintaining strong client relationships, generating leads, and reporting on competitor activities. You'll also be responsible for creating territory business plans, ensuring customer satisfaction, and working closely with our marketing team to develop tailored strategies.

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What qualifications are needed for the Business Development Manager role at Eurofins Scientific?

Candidates for the Business Development Manager position at Eurofins Scientific should have a minimum of 3 years of sales experience, particularly in the drug discovery sector. A B.S. degree in chemistry, pharmacology, or a related field is required. Candidates should possess a strong understanding of the drug discovery and pharmaceutical development processes, along with excellent communication and presentation skills.

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What type of client base will a Business Development Manager at Eurofins Scientific work with?

The Business Development Manager at Eurofins Scientific will engage with clients across the Pharma and Biotech industries. This role requires a proactive approach to identifying client needs for drug discovery services and products, utilizing frequent face-to-face meetings to establish lasting relationships.

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Is travel required for the Business Development Manager role at Eurofins Scientific?

Yes, the Business Development Manager role at Eurofins Scientific involves travel approximately 30-40% of the time, primarily within your assigned territory. This travel is essential for meeting clients, attending industry events, and supporting business development activities.

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What benefits can a Business Development Manager expect at Eurofins Scientific?

A Business Development Manager at Eurofins Scientific can look forward to a comprehensive benefits package including excellent medical, dental, and vision coverage, life and disability insurance, a 401(k) plan with company match, paid vacation, and 10 annual paid holidays. Additionally, we support work-life balance and have a strong culture of professional development.

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Common Interview Questions for Business Development Manager
How do you approach building relationships with clients as a Business Development Manager?

To build relationships effectively, start by understanding the client's needs and challenges. Schedule regular meetings to discuss their objectives and provide solutions that align with Eurofins Scientific's offerings. Being genuine, attentive, and responsive will help to establish trust and a long-lasting partnership.

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Can you describe your experience with the drug discovery process?

When answering this question, highlight specific aspects of the drug discovery process you are familiar with, including phases such as preclinical testing, clinical trials, and regulatory approvals. Discuss how your experience has equipped you to relate to clients in pharmaceutical and biotech industries, emphasizing successful projects or interactions.

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What strategies do you use to meet and exceed sales targets?

To meet sales targets, I prioritize understanding market trends and client needs. I set clear goals for outreach and utilize CRM tools to track my engagement and metrics. Also, by fostering collaboration with marketing, I can tailor our campaigns to better address specific client needs, ensuring a higher conversion rate.

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How do you handle customer complaints or dissatisfaction?

Addressing customer complaints promptly is crucial. I listen actively to their concerns, acknowledge their feelings, and work collaboratively to find a viable solution. This approach not only resolves the issue but also demonstrates our commitment to customer satisfaction and fosters trust.

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What role does competition play in your sales strategy?

Competition informs our strategy significantly. By monitoring competitor activities, I assess our unique selling propositions and adjust my approaches accordingly. This could involve emphasizing our advanced services or offering tailored solutions that competitors may not provide.

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Describe an effective sales pitch you have made.

Share an example where you aligned the solution perfectly with a client's specific needs. Discuss how market knowledge and your ability to communicate the benefits of Eurofins' offerings helped secure the deal, including any positive outcomes for the client.

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How do you prioritize your tasks in a fast-paced environment?

In a fast-paced environment, I stay organized by listing tasks based on urgency and importance. I leverage CRM tools to manage my pipeline effectively and ensure timely follow-ups while maintaining flexibility to adapt to changing priorities.

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What strategies do you use to engage with potential clients?

Engaging potential clients requires research and tailored communication. I use targeted outreach, such as personalized emails and scheduled calls, to connect. Participating in industry events and webinars also helps to establish credibility and inform clients of our offerings.

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What is your understanding of the CRO market and its significance?

The Contract Research Organization (CRO) market is pivotal as it supports pharmaceutical and biotech companies in research and development. Understanding this landscape allows us to better address our clients’ needs and innovate our service offerings to stay competitive.

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How would you conduct market research to identify new opportunities?

I would start by analyzing industry trends, utilizing online research databases, and gathering insights from existing clients. Networking with industry stakeholders and attending conferences can also reveal potential opportunities for business development in the drug discovery area.

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DATE POSTED
April 16, 2025

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